based on 3361 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great staff, cold beer and good wings.
Lacy is best server!
I've always enjoyed the atmosphere there!
They have excellent food and service with great prices.
Food quality and service were excellent
Great weekend barmaids make it a great time.
Last order, did not receive carrots and celery, which I bought ranch to go with. I emailed and did not receive a reply, although it was a reply to order picked up email. I usually love this East Coast
Chips were soggy and fries were way over salted. But the chicken was good.
I never have a bad experience here. From the food to the service. It's all top notch!
Good menu , service and location
Food and service are always great. Bring back the Kickin’ Joe!!
Great food
The food is good and Kadence is super! However, the smell and smoke inside the restaurant were really bad. Either the ventilation system has failed or they need a better one because you leave out of their smelling like grease. If it weren’t for that, they would get a higher rating.
It was like walking into a bar! I can’t imagine having to work in all that smoke for hours every day! Manager needs to listen to his staff when they say customers are complaining about the smoke and smell! If he doesn’t fix the problem, he won’t be in business much longer!
I will only go back if I can eat outside. The smoke and smell inside burns your eyes from all the grease. Apparently there is not a good enough ventilation in place to handle the food. It just pours out of the kitchen!
Good food, good prices, and GREAT service.
great food and service.
The food is always fresh and tastes great. You can tell the cooks care about the quality of food that leaves the kitchen.
We called in an order and the time stated be there in approximately 30 minutes. We got there and our food was not ready for another 25 minutes. We do think the order was lost in a shuffle as others came in after us and picked up and nobody spoke to us about where our order was until we went back to desk to ask what is going on. The food was cold when we arrived home which is 6 minutes away and part of the order was missing and or not correct.
Got a Togo order and the only thing missing was my margarita, that I get when I dine in. Always great food.
Atmosphere, food, service!
Wait on the customers that arrive and sit down to eat before the “door dash” customers. Took way too long to get our food. May be a long time until I return.
Great food, nice staff
Another disappointing evening.
one server Terri who really tried to make the meal great but just not enough of her to go around. Fry tray came out instead of chips we requested....(they were quickly replaced) black and blue wings were not correct or at the very least did not have enough cajon seasoning on them. The manager did replace them. Out of Chili tai sauce so we could not get those wings we nomally get every week. Manager gave us $10 off which while appreciated very much,,,,I just want to go to a meal, have good service get what I ordered with no issue and that no longer happens here...usually go every week as our wind down the week meal...but will probably give it a rest to see where this location lands.... Plus note Steve the busboy has a great attitude and has been pleasant at every interaction.
The food is really good, always hits the spot. Online ordering is easy, orders are correct and ready in the time frame posted..
Friendly atmosphere and great service
Nachos were great as was service.
Excellent and consistent food quality - polite service!
Pick up orders are not always made as ordered. In store orders are always made correctly. What’s up with that?
Great wings and fast takeout service