based on 7099 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
BEST WINGS IN PHILLY!
Friendly crew and great food
The item i ordered did not taste right. The sauces i ordered weren’t even in the bag, the special instructions were not followed, and the heat index i got which was (mild) tastes like Texas Pete. Not what i was expecting after years of being a customer
Sarah is the best server!
Loved the fries.
I stopped going to this location about a year ago due to poor customer service. For the past few months, I have been patronizing this location. The staff is very friendly not the same energy as the old staff. They are actually excited and happy to be there and to help customers. The food is fresh. The people are friendly.
Consistently good quality and service.
Work on Consistency. Some days the same dish can be anywhere from excellent to mediocre. One time I order and it's the best it's ever been the next time I order it's like someone's first day.
I didn't get my complete order. I was missing my order of 5 bone-in parmesan and garlic wings.
Also I ordered food for 17 people and it would have been ideal for the containers to be marked with what was inside. Especially food like wings and burgers made to order need to be marked.
Food was really good as usual 😋
Staff were very attentive and food was perfect!
Food and service amazing!
Excellent bartender
Always good food and ice cold draft beer plus great service from Patton our favorite bar tender!!!
Good food good service!
I got the grilled chicken tenders and they were delicious, not dried out which is typical at most places.
My husband tried the shrimp appetizer and said he has found his new go to. Very happy with the portion size for this. Our server was nice and efficient, didn’t crowd us and delivered everything quickly.
I ordered boneless wings and received bone in wings they were really good but did not get what I ordered
The smell when you walk in I don't know if it's the rug or what.
I orders 50 wings last week n when I received them the wings were hard hard hard n dry
Actually you didn’t disappoint. Your service was better than before. We always sit at the bar. Food was great and the service was friendlier than in the past. Still a ways to go but improved. I would like to see advertisements specials and promotions to increase customer attendance. 👍
Excellent customer service and the best wings!!!
I love East Coast Wings. When I'm in town East Coast Wings is my go to restaurant for lunch.
Service could be better, wings are dry not juicy.
Convenient location, friendly staff and good food at a fair price.
Our server was the best! The food was excellent as usual!
Great food and the staff is wonderful..
Food and service were great!
The service was excellent, and the food was delicious!
The REynolda Raod location is almost two hours from the residence in which we live. Not many people we know live in that area. Therefore we will not recommend that location, though if asked about that location, we will respond positively.
Enjoyed the wings, and dip. Wait staff very friendly.
the attention to service at my local one in High Point
We came back after new management and the "to go" order (online) was still wrong. I called the manager and he said he would refund the cost of the wrong item (still have not seen that post on my credit card statement). Its not about the refund, because we did eat the item that was wrong, its just now to the point that I cant trust that any online order will ever be correct.