based on 8272 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The kitchen needs more help. It took a little while for our food to come out. The black waitress that waited on us was excellent
Dining room tables are really sticky. I believe the finish has been damaged by cleaning chemicals.
Good food
Service was great and the food was great.
We ordered takeout and were pleased. The food at this location is hit or miss. We’ve had good and we’ve had some that went in the trash. Dine in is also iffy. The last time we dined in, we had a party of 9 and our server was fantastic. But there’s also one there that takes your order and disappears…. We try to avoid her. So, it’s a toss up.
The food hit the spot. I always order the Lettuce Wraps, which I love, but I stole a few French fries from my son's Tenders order. Maybe you could offer a small amount of Tortilla Chips with the Lettuce Wraps. I know, that defeats the carb avoidance. Anyway, the wait staff was very nice, prompt and efficient, even though the restaurant was surprisingly busy. They told me Fridays are always busy. Good for you!
Everything was great…the wings, pretzel bites, tea and the service.
Our server was great! She was very friendly and attentive. Our food also came quickly and was very good.
Everything!!
Wings were great !!
Our service was exceptional. We never had an empty drink cup even though she had to fill it at least 5 or 6 times. Food was hot and delicious. I haven’t been to East Coast in awhile but will definitely be back.
Not having to wait long for my carryout order.
I liked the warm welcome and seating from the Hostess, the server was polite and attentive. The food was served hot and the meal was delicious as always. Thank you East Coast Wings + Grill- Greensboro for a very enjoyable dinner. G. Last name removed
Great food, great atmosphere
Food was fresh and delicious!
My order was accurate and my food was great the waitress was attentive to our needs. We received a very good portion of food at a great price and we use there rewards program and earn points for a future purchase. We were greeted by waitress's we have had in the past which makes you feel welcome.
Order was ready when promised. Accurate and good. Only thing I would change was the fries were a little soggy. But the meal was still good
Very good but my chicken was naked and didn’t not have any hot sauce on it. Everything else was good
Call in order, still has to wait 15/ 20 more mins...only had 3 tables & 2 other people waiting,plus one couple had issues that mgr had to adjust bill..seems like issues each time I go to this location..try to support but feel like going to another location again before this one ..and this was 6:30/6'45....not a busy location like New Garden or High Point
the taste of the food , the beauty of the servers
I really don’t think there’s anything you can do. It seems to be more of a corporate problem.
It’s mostly that the menu is getting very boring. It’s always the same thing. Just a different version. Need something new and exciting. Bringing back. The chili in the winter would be nice and the chicken soup was very good.
Order was ready when i arrived, and tested so good.
Love ECW. Great wings and the best Ranch dressing.
Sides are a bit small for 3.99 (ie:sweet potato fries are skimpy) for the price
Kitchen staff get the wings "right" everytime!! Favorite place for wings.
Love the App rewards!!!
Service was quick and courteous. Food was delicious.
The 5 Buffalo Chicken Fingers with your favorite heated sauce of you choice are fantastic then add in the fries, carrots and celery sticks makes a meal you can't resist.
The service is great.
Great wings and wait staff
The service was quick, the server was pleasant, and the wings were big
The wings were cold and not saucy enough when I asked specifically for extra saucy. Overall the meal was a disappointment.
Always amazing food and even better service! Our family enjoies visiting the Kanapolis location!
The food was delicious and our server was excellent!