Customer Testimonials
They are very friendly and, I think, competent
Tremayne - very knowledgeable, courteous, punctual, communicates and follows up very well.
Explaining all services that are necessary in the state of Florida. Followed through on what they were going to do for me & submitted a full report. I like the way they do business.
Friendly customer service
Friendly crew and they make the yard look great
Timely, thorough, and service person is very friendly.
No hassle service
Had palmetto bugs on my patio which I’m terrified of. You guys came out and when he sprayed one leapt out from the space in the ceiling 😳🤢🤮. He nicely chuck d it down the toilet and I only saw one small dead one inside. Even w all the rain no more on the patio yay! 💜
Professional and fast….very knowledgeable….nice guy
Professional and personable service
Ian always does a wonderful and professional job when he comes to treat our home.
On time for appointments. Friendly service.
Friendly and informative personnel, from the salesperson to the technician that serviced the lawn.
Matt checked our property promptly when we thought we might have termites earlier this year and advised us it was a carpenter bee. :-) Came by for our annual inspection earlier than expected which worked out fine for us. Only thing I could complain about is the annual increase for continued coverage bond when there are no signs of termites each year.
Technician is very friendly and courteous.
They are on time and perform service efficiently.
I like the online portal for appointments. Techs are knowledgeable and receptive to questions on problems.
Over the nine years Bug Out has been our pest control vendor, their services have proven to be very effective. They focus on preventing pests from getting into the house rather than trying to eliminate them once they get in. Early on, when we first started using Bug Out after purchasing our home, we did have to have them come inside to eliminate some pests. Once the inside was s under control, it is only very occasionally that we have to have some treatment done inside (once a year, or less).
Consistency and if I have a problem you’ll schedule a technician quickly.
On time and informative.
Great service person.
reliable, friendly, conscientious employees.
I've been a customer for 18 yrs and never had an issue. Their technicians are always polite and friendly.
BugOut of Ocala does a very good job in communicating with their clients. All the personnel are knowledgeable and very friendly.
Personal contact by technician
Good service
Alex is awesome! He’s the main reason we stay. Thanks!
Walter does an incredible job communicating and is extremely thorough. Has a great personality.
I believe we’re on the right service we’re looking for to make lawn green & healthy. Ken & Adam are very patient informing us how to manage & revive the lawn. Both of them are well knowledgeable that customer are looking for a lawn care.
Love Ewald!