TruGreen
7501 Airport Freeway
Richland Hills
TX 76118
United States

Customer Testimonials

Report a concern   October 7, 2019 — Rated 10 out of 10 by Ellen Couchman Your TruGreen Branch
What do you like about our services?

To be honest I was not pleased with the first service call after the representative who sold the product gave me a different impression of what would be done however your second service call with Sara Clark definitely impressed and pleased me. She is not only very professional but has my (and I will assume all customers) best service on her agenda for the day! I truly hope that your company will recognize her efforts. She saved the day for me!

Report a concern   October 6, 2019 — Rated 10 out of 10 by R.D. Your TruGreen Branch
What do you like about our services?

I don't have to worry about making my grass look great at all! The technician's come on time as scheduled and leave a receipt if I am not home. I have had zero weeds all season, and all I have to do is water. TruGreen is great!!

Report a concern   October 2, 2019 — Rated 10 out of 10 by A.F. Your TruGreen Branch
What do you like about our services?

Lawn looks good and any issues raised are addressed quickly.

Report a concern   October 2, 2019 — Rated 10 out of 10 by Tom O'grady Your TruGreen Branch
What do you like about our services?

Technician Sara Clark is awesome, she knows exactly what she is doing and has a lot of recommendations for all help needed. Sara is the only technician I prefer to do my services

Report a concern   October 2, 2019 — Rated 9 out of 10 by Wetrich Realty - Office Your TruGreen Branch
What do you like about our services?

Very consistent. Overall very pleased.

Report a concern   October 2, 2019 — Rated 9 out of 10 by W.a. Haselden Jr. Your TruGreen Branch
What do you like about our services?

Now that I’m having TG do my yard it’s better looking and thicker.
Thank You.

Report a concern   October 2, 2019 — Rated 10 out of 10 by Cindy James Your TruGreen Branch
What do you like about our services?

I can count on you and your employees are great.

Report a concern   October 2, 2019 — Rated 10 out of 10 by C.H. Your TruGreen Branch
What do you like about our services?

Service Tech did a great job. Very Professional and explained all that he was doing.(Devonte Johnson). He made sure he addressed all of my concerns and provided insight on what I need to look for if there is a problem with my yard.

Report a concern   October 1, 2019 — Rated 10 out of 10 by James Tillotson Your TruGreen Branch
What do you like about our services?

Knowledgeable and professional technicians. I went from no lawn to green grass in half a year! Very happy with my experiences so far.

Report a concern   October 1, 2019 — Rated 10 out of 10 by H.O.H. Your TruGreen Branch
What do you like about our services?

1. Service has kept our HOA common areas in great shape.
2. The office contact person, Michelle Cooper, is always very personable & helpful.

Report a concern   October 1, 2019 — Rated 10 out of 10 by Allan Honc Your TruGreen Branch
What do you like about our services?

The guys come in and do a great job. Been using tru green for over a year. Have 2 acres. Yard looks great.

Report a concern   October 1, 2019 — Rated 10 out of 10 by T.P. Your TruGreen Branch
What do you like about our services?

My tech devont’e j is very thorough and makes sure to treat my lawn with care and speaks to me about concerns and tips he is a great brand ambassador for TruGreen!

Report a concern   September 30, 2019 — Rated 9 out of 10 by D.W. Your TruGreen Branch
What do you like about our services?

While my lawn is never great....it is always good. Other services are not as good.

Report a concern   September 28, 2019 — Rated 10 out of 10 by Michael Harris Your TruGreen Branch
What do you like about our services?

Sara Clark is awesome, she advises me on my mosquito defense plan.

Report a concern   September 28, 2019 — Rated 10 out of 10 by V.B. Your TruGreen Branch
What do you like about our services?

Sara Clark was great.

Report a concern   September 28, 2019 — Rated 10 out of 10 by F.L. Your TruGreen Branch
What do you like about our services?

Always friendly techs and the results from the treatments have made a huge difference in the health of our trees and shrubs!

Report a concern   September 27, 2019 — Rated 10 out of 10 by R.F. Your TruGreen Branch
What do you like about our services?

You require minimal support from me and my grass looks great

Report a concern   September 27, 2019 — Rated 10 out of 10 by P.D. Your TruGreen Branch
What do you like about our services?

fast, friendly and professional service

Report a concern   September 26, 2019 — Rated 10 out of 10 by Raymond Loustaunau Your TruGreen Branch
What do you like about our services?

Sara Clark was very professional and friendly she is an asset tou your company
Thanks Ray

Report a concern   September 26, 2019 — Rated 9 out of 10 by Tom Zipfel Your TruGreen Branch
What do you like about our services?

It's consistent. However, it seems I am getting notifications of an impending application no more than a day before the application actually occurs. This doesn't leave much time to reschedule if it is more beneficial for the customer/me.
Please look into that, thank you.
Tom Z

Report a concern   September 26, 2019 — Rated 9 out of 10 by R.M. Your TruGreen Branch
What do you like about our services?

So far, you have kept the hinbit/henbit out of my yard.

Report a concern   September 26, 2019 — Rated 9 out of 10 by L.W. Your TruGreen Branch
What do you like about our services?

Rliability

Report a concern   September 26, 2019 — Rated 10 out of 10 by Elizabeth Masteropiero Your TruGreen Branch
What do you like about our services?

My lawn looks much better when using the service. The techs are knowledable and give helpful suggestions. The app makes it easy to see when they will be at your address.

Report a concern   September 26, 2019 — Rated 10 out of 10 by Todd Brake Your TruGreen Branch
What do you like about our services?

The convenience of the service is great.

Report a concern   September 26, 2019 — Rated 10 out of 10 by J.D. Your TruGreen Branch
What do you like about our services?

Prompt

Report a concern   September 26, 2019 — Rated 10 out of 10 by M.V.R. Your TruGreen Branch
What do you like about our services?

Very convenient!

Report a concern   September 26, 2019 — Rated 10 out of 10 by J.C. Your TruGreen Branch
What do you like about our services?

I like the customer service type of
Service. Introducing themselves each time they come to service the lawn and summarize the findings

Report a concern   September 25, 2019 — Rated 10 out of 10 by C.L. Your TruGreen Branch
What do you like about our services?

Prompt and will follow up with additional treatments if a problem arises.

Report a concern   September 25, 2019 — Rated 10 out of 10 by B.S. Your TruGreen Branch
What do you like about our services?

I was not notified of last week's service. My lawn does not need sulpher.

Report a concern   September 25, 2019 — Rated 10 out of 10 by S.B. Your TruGreen Branch
What do you like about our services?

My regular service rep was Reggie who had done my yard for years. he has since been move to the Southlake area which I understand. I have had other service people come to do my lawn. not very satisfied but understood they were new to their profession. I had to call Tru Green back to service a weed problem and another new person was sent. His name is Joshua Williams. he was fantastic and walked through the yard with me as I explained what I needed. He more than service those areas that needed servicing but walked through whole yard making sure we didn't miss anything. Mr. Joshua Williams is like my original Reggie, helpful, good listener, and has an unquenchable thirst for getting the job done right. if I can't have Reggie back please send Joshua to service my place when needed. thanks


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