Customer Testimonials

Because of your customer service manager Carrie Schubert out of the Ft. Worth office we will continue to use the service and see if our yard condition improves. She responded IMMEDIATELY to a survey I completed and called to see what she could do to help. She has been the most efficient and concerned TRUGREEN employee I have ever dealt with.

The advance notice of service date and friendly reminders, speedy yard service professional service personnel, and mostly no more weeds in my lawn.

Great communication on when service is planned and status updates prior to and following services. Very pleased with the reliability and professionalism of the technicians.

I like the idea of my lawn being managed by people who know what they’re doing. They keep me posted every step of the way with polite, detailed emails and occasional calls. The staff, when I’ve met them, have been friendly and pleasant.
And my lawn looks good.

Our lawn has never lookwd better!

Sara Clark was such a nice and accommodating tech. I just wanted to give her a gleaming comment.

Joe Ruiz is the first representative I have had, since Jeremy (last summer), that actually cared about my perimeters and ask their location. Everyone else has done a slack job and not cared. If Joe manages to follow through with having a manager come out and go over my yard and perimeters and get it aerated where it was supposed to be done, then HE WILL GET A 5 STAR FROM ME.

This entire summer has been sloppy.

I ran in to some financial woes, and i need to cancel the service, i just can not afford it anymore, please cancel.I I do not need a phone call, contact me through email only, thanks.

Friendly folks that take the ti.e to explain and answer questions

Yard look great, except for a few weeds, thanks

Fast efficient

Robert Gardner did a great job when he was here last week..

service effective and good, cost not cheap, efforts to sell additional services a annoyance!

Cary from customer service contacted me immediately after my previous feedback. She was very responsive and very adamant about fixing my concerns. That level of response is hard to find.

Your product brings results.

They call ahead to tell me when they are coming. They always come when they tell me. The trees and shrubs and lawn look great.

Consistent and professional. Knowledgeable

While we may still see some weeds from time to time, compared to our neighbors who don’t treat their lawns, there is a huge difference. We like that your company is willing to re-treat our lawn without any question, if necessary. Our technician, Cody Rogers, is informative and knowledgeable and always gives us good feedback.

It's a good price for seeing great results that I could have never have done myself.
The service men who come to do my lawn always has time to answer my questions.
My lawn was totally gone before True green came out. I had NO grass!
But service men knew they had the best stuff to make my lawn look so good and it was looking good very soon.
Everyday my lawn makes me smile . Thank you ...True Green♥️

The results!

Always willing to discuss my lawn issues with me.

My lawn has never been healthier and greener, even through the tough Texas summers.

Quick timely.

The technicians doing the work on our lawn are great. However, not a fan of your billing system. If I leave, it will be because of how you invoice. Yesterday I received two invoices on the same day. I get that you have 'regular lawn service' and special things like aeration and grub treatment. Please have someone review your billing practices!

Trey Perdue has been an exceptional example of a true professional. He's taken a personal interest in helping my newly sodded lawn become a beautiful addition to our home.

Mr. Danny Morton is doing a great job. I had a chance to meet Danny during the fire ant service. And he just completed my shrub service yesterday. Danny is very professional and gets the job done.

Name removed
9311 Dosier Cover East
FW TX 76179

Jerry Touchet did a nice job. He thoroughly walked the yard and he answered my questions before he started.

Sara Clark was awesome.

Very friendly and informative.

This is my second attempt to use TruGreen and I was very skeptical since my last service contract was horrible. And the first day I was already disappointed. He never rang my doorbell and only did a partial part of my lawn. My Ring camera picked it all up. However, I called and spoke with Rebecca who contacted the service guy and had him work around my schedule for that day. Very nice! And Dayton who came to service the lawn thesecond day. So very polite and knowledgeable. He listened to my concerns and addressed them and finished the job that the first guy didn't do...mainly my back yard. I would love to have him be my regular service guy. I am hoping that my lawn starts to perk up with all of his help. And again, Dayton was far above and beyond any service that I received previously.

Effective and techs are professional and friendly.