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Client Testimonials
Grant did a terrific job. My wife thought he was a real gentleman and appreciated his professionalism. Carpet looks great and I appreciated the e-mailed photo of what came out of my ducts. Thank you
I was very thankful that you were able to send a technician out within an hour of calling with an emergency. My son had gotten sick all over my bedroom carpet the night before and having it cleaned first thing in the morning was such a relief. The cost was great and Grant went the extra mile. I was very happy that there was no chemical smell and at how quickly the carpet dried compared to other companies.
Everything....including the enthusiastic technician.
My carpets look amazing! Just like brand new again!!!
I like that you are a "green" company as much as possible because I'm trying to live a "greener" life so to speak. I liked the technician, Spencer, because he was courteous and professional and he did the best he could given the very dirty traffic areas he had to deal with. Also, Spencer was nice enough to volunteer to return in the evening when the morning appointment did not work out. The morning appt. did not work because I was not allowed to mail a check the next day for work done on the arranged day which was frustrating to me and I did not like that at all. On the phone when setting up the carpet cleaning appointment I had indicated that I would need to leave to go to work and asked if the technician could lock up when he or she left and I was told that would be fine. Obviously, I was not going to be able to pay the bill right away because I was at work. Yet, I was told no when trying to arrange for payment the next day because I would be at work and unable to pay at the time of service. Based on that alone I would not have been willing to refer your company to friends and family, but, luckily for you, Spencer's great attitude and work ethic made up for the payment issue and frustration I felt about that.
It's so refreshing that a company does everything it says it's going to do! Wonderful job cleaning our carpets with a very professional and courtious crew. I would highly recomend you to anyone!! Thank you!!
You always have time to fit us in your last-minute schedule and the professionalism of your associates is unmatched! Will not even consider the competition.
I like that it's eco friendly and also the people are friendly : )
The carpet was soft and clean. It dried fast and the service was done quickly.
service personnel were friendly and efficient. products overall did a good job.
Green, friendly service, prompt and did an excellent job overall!
The gentleman who cleaned the carpets was very nice and did a terrific job. My carpets look great, feel great and the more 'Green' the better.
I like that their was no cemicals used! Safe for my children and dogs!
They come in and check everything before actually starting, they verify what is to be done and they in and out in no time. This is an office and three days later when we come back to work, they look amazing. Courteous people.
The carpets look awesome. thank you for a great job.
Excellent job. I'm waiting for runner pads that I purchased from the associate so I can't speak as to the product yet other than to say they did a great job on my carpets.
I've used Zerorez twice now and each Name removed I love that there is no harsh chemical smell in my home when they're finished.
The fantastic knowledge of the professional that cleaned my carpet. He did an excellent job, was very friendly and helpful.
Pleased with the vent cleaning system and the cleanliness of carpets.
Very pleased with the two men who performed the service - congenial, efficient, etc.
I like the fact hat you use green products and that there is no residue left in the carpets.
quality, professionalism service
Great Service, On time, nice and friendly employee's
Answered my questions, was on time and very professional & did a great job.
The employee, Nathan that came to clean the carpets did an excellent job as well as being very professional and personable.
My carpet felt and looked clean right away. It did not take long for it to dry.
Responsiveness
I really like the little use of chemicals and the water based process of the cleaning. I also appreciate how knowledgable Aaron, the Zerorez representative, was with the services and my fabrics that he was cleaning. He was kind, respectful and hardworking. Zerorez is great. My furniture and carpets look fabulous. Thank you.
Service has always been great this is my 3rd carpet or tile cleaning, workman are always courteous and more than willing to add to the job, as one time i added a large sectional sofa to clean. I have not tried the graniet cleaning yet but possibley in the fall when i have the carpets done again.
Your service people were exceptional, from the phone call letting me know that they would be arriving around 1:00, to the cleaners taking the time to go over all areas that I had concerns about. They were very friendly and pleasant.
Grant and crew went above and beyond in getting our couches cleaned and the cushions replaced.