Client Testimonials

The process was efficient, the technician did a great job and was personable and communications were prompt and clear. Best of all, my carpets look great!

How well the carpet looks after you clean it. People are friendly and you are on time.

Our cleaner was the very best!

Wonderful customer service. Everyone was so friendly and polite. All time estimates were kept. Carpet looks great.

Service was very good and he was very polite the man that came and cleaned our carpets. No odor in the product dried fast , plus I got the Jay and Kevin 99.9 discount, I was very pleased with the price..

I had someone else clean my carpet this summer...bad mistake.The tech smelled like cigarette,,but polite but my stain they claimed wouldn't come back was there within 2weeks. When my husband got grease on my carpet this week I call Zerorez they came out and ..no grease. They worked on my other spot and said if it comes back so will they. Great technicians,I won't stray again

The tech explained what he was going to do and I k ew when he would arrive

The service was good and fast. The carpets look good except for some residue on the stairs.

Very professionalittle service

My carpets came out perfectly clean, but even more the service was fantastic. I noticed that the hoses had dragged some bark onto our pathway. When I went out to sweep it up, it was already done. The technician had even swept before he left.

Great service by Paul Turner. Did a great job cleaning the carpets. Paul even brought in a mop to clean up drips on my hardwood floors.

service staff

First of all, your service guy, Brent, was very nice, on top of things, good communicator, very professional. He was very thorough. The carpets looks GREAT! Smells great too. Very happy with the results.

My technician Travis Frank was so friendly and everything turned out wonderful! Thank you!

Very professional and excellent service.

Have used Zerorez for 4 years. I called for service for my Mothers home in Colfax, WA they collected my phone number to call me back when others from Whitman County called for appointments. Zerorez followed through and my Mothers carpets look fantastic!

I was very impressed with the work done by Zerorez & my home smelled so fresh afterwards.

My carpets always look great.very good service.

Excellent cleaning, quick dry time, careful during cleaning with walls and furniture.

The second technician did a very good job remediating the problems I had with the quality the 1st time. He used machines that the first technician did not even bring out to clean the first time.

Prompt, courteous employees and excellent cleaning of carpet.

Your employees are very professional and very nice. I like the way the carpet is cleaned with out much water. Thanks

Fast and easy

Everything went well Pointed out a small stain that he couldn't get out. He was kind and careful.

Quick and residue free rug cleaning. Looks like brand new carpeting. The shower tile cleaning is great also.

Good results. Considerate and clean-cut employees. Reasonable rates

Everything

The carpet specialist that came to our home, Bryce, was phenomenal. Polite, courteous, and helpful. Our living room and dining room has white carpet and with young kids had turned into a disaster zone. After the cleaning was done Bryce was very excited to show the end result and when I told him I loved it but was disappointed I hadn't taken before pictures he stated that he did and offered to send them to me. The service was far beyond what I had expected and we will be making zerorez a regular pry of our home maintenance.

We unfortunately had to have a redo of the job for my elderly parents' home (1417 S Mamer Ln). But fortunately for us, we had Brian and his crew and they were AWESOME! They were very friendly and respectful and they went above and beyond the call of duty, even cleaning the tile entryway, which thrilled my Dad to pieces! We were just thinking about how we needed to find a good cleaner for the grout, and your crew saw the need themselves when they arrived and took it upon themselves and offered to clean that too, to help right the wrong of the first technician we had on Sept. 19. Thank you so very much for such a positive experience, and everything looks great!
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I liked that your company backs up its statement to get it clean. You came back a second time within days of the first time without hesitation and redid an area until it was clean and without charging again. Thank you!