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Client Testimonials
Thank you for the valuable feedback Patti. So sorry to hear that the carpets were a bit over saturated though. I will have Patrick check to ensure his equipment is functioning at full capacity. We appreciate your loyalty.
I like how fast and efficient the technicians are as well as their personability. They're always Pleasant to work with. Are carpets dry quickly and look very nice when they're done.
Thank you for letting us know Shirley. I will share your comments with the team.
The service is always great. The product is exceptional, the carpets always look so clean after cleaning. We had the protective coating put down this time, so will be waiting to see how it does.
Thank you Dale and Carolyn, we appreciate your loyalty.
First I got the appointment and time that I requested when I called for an appointment to have
my carpets cleaned. The young man, James Brown, called before coming and was on time,
was very helpful when explaining my options. When I told him what I wanted he got right to
work and did a fantastic job in a short time, asked me to look at the job before putting on the
protection, then went about it and got it done. And my carpets look 100% cleaner and better
than new. I am very pleased with Zerorez. The job was professionally and well done
and I will .recommend Zerorez to anyone. The price was right too, for that I am greatful.
Bea Last name removed, Spokane, WA
Thank you for the wonderful review Beverly. We appreciate the kind words and recommendation. I will share your comments with James.
I have already done my survey for zerorez. I am very pleased with the service. However, if I am continually asked to take more surveys regarding my experience I will have to lower my ratings of this company significantly.
Good day.
Thank you Greg, I am not certain why you are getting more than on survey request, but I will look into it and get that fixed. Sorry to have been a nuisance.
Technicians were friendly and very efficient.
The thing Ilike the most is the gentleman, Nick, who did my rug.
Very efficient and through work. Our carpets look like new again and are so clean
That's what we love to hear Tracy, thank you.
Competent, friendly, helpful cleaners. Great results on a stained, wool carpet (they are all gone). Only downside is it is hard to get an appointment way out here - 40 or 50 miles away from town. But worth it!!
Thank you very much Iris, we appreciate you patiently waiting for us to make it out to you.
The job was well-done, and the worker was polite and friendly. Thank you. Bud and Patsy Last name removed.
We appreciate the kind words Bud and Pat, thank you.
Had never had ducts cleaned so was truly surprised at what this service does, it's amazing. The technician who performed the service was so knowledgeable and very professional and answered all our questions without hesitation. We are super pleased and will certainly recommend you to other folks and definitely use your services again!
That is so wonderful to hear Elizabeth. We appreciate you and the recommendations. I will share your kind words with Corey.
Very efficient method for cleaning carpets. The technician was knowledable and helpful. We thought he was a good worker. Also, customer service representatives on the phone were very curteous. We've had Zeroez clean our carpets in the past so naturally you were the first company that came to mind.
That's awesome Georgi, thank you. We appreciate your loyalty.
My carpet looks new and Chad and Jake got all the stains out!! Yeah!!
The guys were very affection. Just wished they'd Called instead of text me they were on their way from my neighbor down the road. They were running ahead of schedule.
Thank you for the feedback Carol. I will pass the kudos along to Chad and Jake.
I liked the detailed cleaning and the products they use. The house smells so nice after they leave. They are doing a very thorough job! We are not calling anyone else but them!
Thank you so much Ruxandra, we appreciate the loyalty.
The Zerorez guys were very friendly and professional. They worked quickly and efficiently and they asked us to take a look at the finished areas to confirm that we were happy with the results.
Thank you for the feedback Jamie and Lori, we appreciate it. I will share the kudos with your techs.
They did a great job. Floors look great and chairs are amazing as well. Good Job. Very nice guys they went out of their way. I would definitely use them again.
Thank you for that Bree, we appreciate you spending the time to give us feedback. I will share your comments with your techs.
Jordan worked very hard and had a very pleasant personality. The job was completed without ant problems. Jordan is a very good representative of your company. Thanks
Thank you for the feedback Rick. I will pass along your kudos to Jordan.
We are very impressed with your service. Your technician was a pleasure to work with.
Thank you for the kind words Lily. I will pass along your comments to Jose.
No soap ion cleaner
Thank you very much Nancy.
The technician was very friendly and polite!
Thank you!
Thank you Shawn, we appreciate the feedback.
Friendly, helpful servicemen
Thank you for sharing your opinion with us Janna. I will pass along the kudos to your techs.
The dingy old carpet and stairs look like new....... and it smells good too! Thanks Zerorez for many years of excellent,on time, courteous service.
Name removed
Thank you Dale & Sandy, we appreciate the feedback and your loyalty.
Great service. Work performed quickly and professionally. Stan and Zach were very friendly. Will definitely use ZeroRez again. Keep up the good work.
Thank you for the kudos Mike, I will share them with Stan and Zach
The product does the job and the service is always very good.
Thank you for that and your loyalty Connie.
Josh was very user friendly and professional! He asked me if everything was to my/our liking. Important!
Thank you for the valuable feedback Sylvia. I will pass the kudos on to Josh.
It went really well
Glad to hear that Dave, thank you for the feedback.
I like how friendly the employees are. I really like how they let me know almost exactly when they'll arrive. My carpets always look so nice and clean when they are done.
Thank you for the kind words Vicki, I will share your comments with the team.
Pet friendly products.
Thank you for the awesome score Tricia, we love it.
Your crew was on time and out of the house within 1/2 hr with the job completed to my satisfaction!
That's awesome Marlene! Thank you for the feedback.
Courteous, prompt and professional!
We thank you very much Carolyn.

I was very pleased with the work that Patrick did on our carpets and furniture yesterday. It was a big job and he did a great one. I noticed this time there was a blue tarp placed in front of the open door. One of those things that I said, why didn't I think of that? haha. But it was nice that all the warm air in my home was not going outside. I was glad to see Patrick wearing shoe covers. Other companies wear shoes on the clean carpet. I think that is a great policy to have shoe covers.
My only complaint would be that the carpets were quite wet when he left. More so than usual. There were still areas that were damp at 10:00 last night. We had all baseboard heaters on, pellet stove on downstairs and 3 oscillating fans.
But all in all, I will still use Zerorez and ask for Patrick every time
Thank you
First name removed