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Client Testimonials
The young man did a fine job he was very polite and went about his job in a professional way.
Knowledgeable staff (Stan). Kind & was considerate of our home.
The first and most important comment to make is the technician performing the service was excellent. He was personable, efficient, and very thorough. With great employees like the one you sent to my house, your business wil thrive.
Thanks.
First name removed
Duncan did a very good job
my carpets were really bad, cat feces in one part of the house, you could smell this going down the stairs. Austin did a very good job, he was articulate in cleaning stairs, living room and all. Austin also explained the procedures to me, which I appreciated.
Yes I would definitely use your service again, plus recommend you to others, as was to me.
Thank you so much.
First name removed R. Chandler Howell
Technicians polite and professional. Thorough explanations on what they were doing and answered any questions I had. I was glad that I didnt have to wait a long time for an appointment when I call. I didn't care for the smell the antimicrobial that was applied to airducts but it did go away just as the tech had explained to me.
Quality cleaning, courteous conduct of technicians, and effort to satisfy customer
How fast and friendly your carpet cleaners were. And that the carpet was almost dry by the time they were finished.
Fast, efficient and friendly.
Prompt, knowledgeable, carpets look great.
Carpet cleaning was fast and results look good. Dry time was moderate. Just wish you were a little less expensive
Reasonable pricing, good options, you can order online, they call to confirm, and the service is very friendly and professional.
You got the vomit stain out that the other companies could not get out. Thank you!
Nothing to improve, Zerorez is great, professional knowledgeable technician my carpet looks wonderful.
You guys did a great job and were easy to work with.
Customer services is excellent! Carpets look like new!
They were prompt and efficient!
friendly, great looking results
mY CARPETS SMELL SO CLEAN WHEN YOU DONE IT MAKES THE ENTIRE HOUSE SMELL GOOD.
Carpet looks better than I expected! Nice guy, hard worker, rooms look great, price was reasonable. We were very worried about the carpet buckling after the cleaning, but within a few hours, they all smoothed out, just as we hoped. We will call Zerorez again. Thank you.
Initially did not receive invoice electronically, but after a request by me on initial survey I recv'd follow-up by phone & copy by email Monday morning! By the way Technician Patrick Geiger was awesome dealing with a difficult cleaning job!!!!
The carpet got very clean and dried quickly
Technician Michael could not have been better. He was efficient, personable, and fair.
A problem was completely taken care of by the company. The phone gal was pleasant and a call-back on the progress was appreciated.
Our tech was amazing. Everything that could go wrong did and he kept a great attitude, kept us in communication and apologized numerous times. However, the issues were beyond his control...maintenance issues. I would highly recommend this tech, but sadly I didn’t get his name. I hope he knows how amazing he is and such great customer service. For his all day challenge while still showcasing patience and communication to us, his customers, he defiantly deserves recognition!!!
Thank you so much for your feedback, Miranda! I.will let the technician know how pleased you were with his attitude and cleaning. Have a wonderful day!
Jake is very polite and knowledgeable. He worked very hard.
Tech and service was great!!! 10 stars!
They were on time, professional and friendly. My carpets looked great when they were done. My carpets are only a year old and we have no children here so they weren't in bad shape, just a few spots so I appreciated that they didn't try to sell me a bunch of services I didn't need.
I needed my carpets cleaned ASAP and they came the next day and did an excellent and professional job. Thanks so much!
The tech we had that cleaned our carpet was great. He explained all your products, how they work, and helped us to pick the right treatment for our carpet. After he was done we checked the rooms he cleaned, and asked if there was anything more he could do.
Very good tech. He knew his job, how to go about it in a timely matter, very professional .
My carpets look and smell fantastic. AJ, was very professional, kind, and helpful. Great service.