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Client Testimonials
Personable, fast and thorough!
On time, professional and thorough job.
Our technician Austin was amazing! I had several areas of concern , as we had just put a sick dog to sleep. Austin took his time and did a meticulous job.He had a great attitude and was very empathetic, even though I was his last stop of the day and it was the weekend. Everything looked fantastic when he finished! He was so nice, professional, and knowledgeable! What an asset to your company!
The services were amazing. I should of asked the man that came what his name was. But he was the best part of it all. Very kind and did a great job. :)
Carpet looks and feels great.
OUR CARPETS ALWAYS LOOK SO CLEAN. THE TECHNICANS ARE ALWAYS FRIENDLY ND PROFESSIONAL.
You have a wonderful team! Hope you treat them well. They work hard, and are nice to be around.
They get our carpet cleaner than other companies. The tech worked so hard and went out of his way to clean dirtier areas.
The rep who came to my house, Joshua, was great and he is the reason for the high score. He is great.
Travis was very prompt and had a friendly and happy attitude. Did a great job in short time and was very respectful of our home. The carpets are very clean and we are happy with the results..
Wonderful Jesse did a good job
We had a delightful visit w/ Brooke, but, to be fair to your staff and your customers we feel that a personal review of the actual visualized and discussed goals should be tied to an 'at the time"
estimate of what has been seen and discussed.....
I had a very different idea of the job requested and fees than what we ended up incurring.
I had discussed over the phone what I had in mind, and was given an estimate, but, was only home briefly when Brooke started the job and my wife and I had never discussed requested service and fees compared to what we finally got.
Brooke and I reviewed the job and she went by herself to do some undefined initial part of the
job, but, there was never a clarification of what she saw the job entailing and costs vs what I
thought was coming.
As we had good results and feel the offered discounts offset some of our sticker shock, we let
this go...but, it has been on my mind to make this recommendation to the company.
You've been in business a long time and I can't see how this has not upset some customers.
You asked, so here's my 2 bits.
thanx
Spot cleaner and pet odor cleaner is amazing. Cleaned up and removed the spots nicely. Travis was a nice technician and has a great attitude. He was knowledgeable about the products and helpful in my decision making.
Our technician was very educational and not pushy at all. He knew his products and helped inform us of what he recommended without coming off as a sales man. Would recommend this company to anyone!
The carpet is very clean & lighter. I’m pleased.
4 rooms for $99; a great bargain, and a wonderful job; took just an hour
Turned out good and employee was professional.
Brook was fantastic
Nathan was very professional. The clean is amazing!
Once again my carpet looks and feels clean. Love it!
Donny was a pleasure to work with, did a great job!
The price was great and the associate for too.
My technician Donovan was very polite and did a wonderful job cleaning all of my rooms and stairs. This is the second time I hired Zerorez to clean my carpets. Both times they did a great job, much better than other carpet cleaning companies had over the past 22 years.
Great customer service and products.
Great rep, good work, good communication.
The tech that came to my home was very professional, friendly & did a fantastic job
The two technicians that cleaned my carpets were the nicest young men showed me everything they did ask if I had questions the were very polite and professional
Great clean!
Lucas and Mel were professional, competent and communicative as to their timeline and arrival. They were frank about the condition of my carpet and did a great job removing my accumulation of farm dirt and coffee on my carpet. Some of my stains were beyond help but that was not the fault of Zerorez.
I would definitely recommend Zerorez not only because of the quality of cleaning I received on 2/4/22; also and most appreciated, is the management at the valley location. When there was a concern brought to their attention, they went above and beyond to correct it. Christie and Melanie are simply the best and their professionalism top notch!
I was extremely pleased with the professional and respectful attitude Tyler had shown while in my home cleaning my carpets. He is a very hard worker who took his time to do a good job. No dog smells and my carpets looked beautiful and smelled clean when he was done.