Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   February 4, 2022 — Rated 10 out of 10 by C.L.S. Zerorez Spokane
What do you like about our products and services?

Carpet looks and feels great.

Report a concern   February 4, 2022 — Rated 10 out of 10 by Gene & Sandra Croson Zerorez Spokane
What do you like about our products and services?

OUR CARPETS ALWAYS LOOK SO CLEAN. THE TECHNICANS ARE ALWAYS FRIENDLY ND PROFESSIONAL.

Report a concern   February 4, 2022 — Rated 10 out of 10 by C.Z. Zerorez Spokane
What do you like about our products and services?

You have a wonderful team! Hope you treat them well. They work hard, and are nice to be around.

Report a concern   February 3, 2022 — Rated 10 out of 10 by M.B. Zerorez Spokane
What do you like about our products and services?

They get our carpet cleaner than other companies. The tech worked so hard and went out of his way to clean dirtier areas.

Report a concern   February 3, 2022 — Rated 9 out of 10 by M.L. Zerorez Spokane
What do you like about our products and services?

The rep who came to my house, Joshua, was great and he is the reason for the high score. He is great.

Report a concern   February 3, 2022 — Rated 10 out of 10 by L.H. Zerorez Spokane
What do you like about our products and services?

Travis was very prompt and had a friendly and happy attitude. Did a great job in short time and was very respectful of our home. The carpets are very clean and we are happy with the results..

Report a concern   February 2, 2022 — Rated 9 out of 10 by G.S. Zerorez Spokane
What do you like about our products and services?

Wonderful Jesse did a good job

Report a concern   February 2, 2022 — Rated 9 out of 10 by R.M. Zerorez Spokane
What do you like about our products and services?

We had a delightful visit w/ Brooke, but, to be fair to your staff and your customers we feel that a personal review of the actual visualized and discussed goals should be tied to an 'at the time"
estimate of what has been seen and discussed.....
I had a very different idea of the job requested and fees than what we ended up incurring.
I had discussed over the phone what I had in mind, and was given an estimate, but, was only home briefly when Brooke started the job and my wife and I had never discussed requested service and fees compared to what we finally got.
Brooke and I reviewed the job and she went by herself to do some undefined initial part of the
job, but, there was never a clarification of what she saw the job entailing and costs vs what I
thought was coming.
As we had good results and feel the offered discounts offset some of our sticker shock, we let
this go...but, it has been on my mind to make this recommendation to the company.
You've been in business a long time and I can't see how this has not upset some customers.
You asked, so here's my 2 bits.
thanx

Report a concern   February 2, 2022 — Rated 10 out of 10 by N.R. Zerorez Spokane
What do you like about our products and services?

Spot cleaner and pet odor cleaner is amazing. Cleaned up and removed the spots nicely. Travis was a nice technician and has a great attitude. He was knowledgeable about the products and helpful in my decision making.

Report a concern   February 2, 2022 — Rated 10 out of 10 by Meghan Elkins Zerorez Spokane
What do you like about our products and services?

Our technician was very educational and not pushy at all. He knew his products and helped inform us of what he recommended without coming off as a sales man. Would recommend this company to anyone!

Report a concern   February 2, 2022 — Rated 10 out of 10 by D.W. Zerorez Spokane
What do you like about our products and services?

The carpet is very clean & lighter. I’m pleased.

Report a concern   February 2, 2022 — Rated 10 out of 10 by D.J. Zerorez Spokane
What do you like about our products and services?

4 rooms for $99; a great bargain, and a wonderful job; took just an hour

Report a concern   February 1, 2022 — Rated 10 out of 10 by R.F. Zerorez Spokane
What do you like about our products and services?

Turned out good and employee was professional.

Report a concern   February 1, 2022 — Rated 10 out of 10 by Craig Anglisano Zerorez Spokane
What do you like about our products and services?

Brook was fantastic

Report a concern   February 1, 2022 — Rated 10 out of 10 by R.H. Zerorez Spokane
What do you like about our products and services?

Nathan was very professional. The clean is amazing!

Report a concern   January 31, 2022 — Rated 10 out of 10 by Kathy Wagner Zerorez Spokane
What do you like about our products and services?

Once again my carpet looks and feels clean. Love it!

Report a concern   January 31, 2022 — Rated 10 out of 10 by Mary Starkey Zerorez Spokane
What do you like about our products and services?

Donny was a pleasure to work with, did a great job!

Report a concern   January 31, 2022 — Rated 10 out of 10 by J.L. Zerorez Spokane
What do you like about our products and services?

The price was great and the associate for too.

Report a concern   January 30, 2022 — Rated 10 out of 10 by R.G. Zerorez Spokane
What do you like about our products and services?

My technician Donovan was very polite and did a wonderful job cleaning all of my rooms and stairs. This is the second time I hired Zerorez to clean my carpets. Both times they did a great job, much better than other carpet cleaning companies had over the past 22 years.

Report a concern   January 30, 2022 — Rated 10 out of 10 by P.L. Zerorez Spokane
What do you like about our products and services?

Great customer service and products.

Report a concern   January 30, 2022 — Rated 10 out of 10 by R.O. Zerorez Spokane
What do you like about our products and services?

Great rep, good work, good communication.

Report a concern   January 29, 2022 — Rated 10 out of 10 by D.P. Zerorez Spokane
What do you like about our products and services?

The tech that came to my home was very professional, friendly & did a fantastic job

Report a concern   January 29, 2022 — Rated 10 out of 10 by D.R. Zerorez Spokane
What do you like about our products and services?

The two technicians that cleaned my carpets were the nicest young men showed me everything they did ask if I had questions the were very polite and professional

Report a concern   January 29, 2022 — Rated 10 out of 10 by C.L. Zerorez Spokane
What do you like about our products and services?

Great clean!

Report a concern   January 29, 2022 — Rated 10 out of 10 by E.P. Zerorez Spokane
What do you like about our products and services?

Lucas and Mel were professional, competent and communicative as to their timeline and arrival. They were frank about the condition of my carpet and did a great job removing my accumulation of farm dirt and coffee on my carpet. Some of my stains were beyond help but that was not the fault of Zerorez.

Report a concern   January 28, 2022 — Rated 10 out of 10 by M.C. Zerorez Spokane
What do you like about our products and services?

Jesse was extremely knowledgeable and professional. Pricing is fair and the carpet dries so fast!

Report a concern   January 28, 2022 — Rated 10 out of 10 by K.C. Zerorez Spokane
What do you like about our products and services?

On time and easy scheduling!

Report a concern   January 28, 2022 — Rated 9 out of 10 by M.W. Zerorez Spokane
What do you like about our products and services?

Courteous of safety protocols, efficient with time, upholstery cleaned up very nicely.

Report a concern   January 27, 2022 — Rated 10 out of 10 by Glen Pierce Zerorez Spokane
What do you like about our products and services?

They were kind and polite and they knew their business! They did a great job!

Report a concern   January 27, 2022 — Rated 10 out of 10 by C.J.H. Zerorez Spokane
What do you like about our products and services?

Excellent service and wonderful cleaning service!!! Our technician was so polite, kind and helpful in every way and did an outstanding job!! We sincerely appreciated his hard work, effort and efficiency while he was in our home.


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