- Phone: 509-590-0022
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Client Testimonials
You do exactly what you say you are going to do
Professional staff. Great results. Easy to schedule and responsive.
Donovan did a fantastic job on our tile grout and the carpet. The tile looks brand new! The carpet is much improved, for an older carpet that needs to be replaced. At least it is clean.
Thanks!
The products used are safe for my family and pets
Great service-did a good job
Carpet cleaning is the very best that I have had.
However, I was disappointed that the price charged was not the price that I was quoted
at the time the service was scheduled. These
charges should have been discussed with me
prior to the technicians arriving. I have used
Zerorez several times before. Prior to this visit I have always been pleased with their service
and prices.
The kid that did my carpet was very polite, professional and patient with me as I got caught up removing my motorcycle from a trailer and totally forgot to call the poor kid back! But he was excellent!
Products work great, we've returned many times for them and services. Personnel are very professional, respectful and courteous. Always willing to go the extra mile!
The Young men were professional and made my carpets nice and clean.
Often times it is hard to get through to Zerorez.
Kind and friendly staff. The job was done in a timely manner and we were very pleased with the service. We had two jobs, the first was cleaning the ducks in our home. Donnie did a fantastic job. Job 2 was cleaning our carpets. Austin also did a fantastic job. Both answered our questions.
We have had our carpets cleaned in the past at a previous home, and because we were pleased with the job at that time, we called your company again for these two jobs. Great Jon and thank you.
Name removed
The young men that came this time did a really good job. They took their time and the carpets looked great.
My carpets always look better and dry so fast. Techs are very friiendly
Easy to work with and very clean. Carpet looks new again.
friendly, thorough service.
It was a wonderful experience. I was informed that my appointment could be earlier than expected and I appreciated the opportunity to have that offered - I couldn't arrive much sooner but 1/2 hour and your technician arrived just behind me :). She was very pleasant and communicated well. I would love her to return when I need them done again. Thank you!
The customer service and the patience the technician had. He was very kind and respectful.
We've always been very happy with the cleaning! This last time, however, something went wrong and we were disappointed... but after speaking with customer service, they were more than willing to make it right! They are coming back and redoing the job which we appreciate! Unfortunately, our house has and will be torn apart for much longer than we'd anticipated but at least they are coming back at no additional charge!!
The products are healthier. The service people take care while working in your home: foot coverings. And care with their equipment not to damage anything.
Pet friendly, good customer service, good communication
The service and quality of work.
The carpet looks great! He was able to get a paint stain out of the carpet as well which we are really happy about.
they did a great job
The guy who came was super nice. I felt very comfortable having him in my house. He did a fantastic job. When I have the carpets done again later once I’m all moved in. I’d like it to be him again.
Zee and the young man she was training were great. Zee was a great teacher and was great about explaining services and what they were doing. They did a good job and were hard workers.
Very pleased with the process. Your Tech Joshua arrived a little early and set up very quickly. since I did not know if my carpeting was wool or not so we did a test to make sure. The backing was jute but the fibers were synthetic. Having that information via test made it possible to use the correct cleaning procedure to make sure that the carpeting was not damaged. That's pretty impressive to get that kind of customer service. This cleaning process goes quickly. the carpet looked wonderful and best of all no heavy artificial scent. Thank you and I will be sure to call you again. Paula
Good service,rug looks nice
Thorough cleaning without damaging the carpets. The workers are very professional and courteous.
Excellent results on the carpet and the chair. Never had a problem with your service.
Brooke did an extremely thorough job, the old carpets have never looked better.
My carpet was so dirty in the most walked areas, I didn’t think it would come clean but it turned out better than I could have expected! I will definitely recommend Zerorez to anyone.