Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33458 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 20, 2015 — Rated 10 out of 10 by G.F. Zerorez Salt Lake City
What do you like about our products and services?

How on time you were how friendly our cleaner was and how beautiful our carpets look.

Report a concern   March 20, 2015 — Rated 10 out of 10 by D.W. Zerorez Salt Lake City
What do you like about our products and services?

We heard of Zerorez through a friend, and after seeing how his carpets came out we knew there would not be any shopping around because in today's world, you pay for quality, and that's what matters! We have just purchased a home, where I believe, they never owned a vacuum. After Zeroz came out, I can walk on the carpets barefooted and play with my dog without worrying about the nasty germs and organisms that had made the carpets they're home. The carpets were pretty much black before and now they are back to their natural color; smelling fresh and clean. It has been a few days now and there are no funky orders, and the cleanliness is by far astounding. Wish I could post before and after pics!! Thank you Zerorez!

Report a concern   March 20, 2015 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

I was very satisfied with the service provided.

Report a concern   March 20, 2015 — Rated 8 out of 10 by J.A. Zerorez Salt Lake City
What could we do to improve?

Be more specific about the process...I was unsure what the technician was doing most of the time and would have liked more information. He was very nice and did a fine job. Thank you!

Report a concern   March 19, 2015 — Rated 10 out of 10 by Steve Bartlett Zerorez Salt Lake City
What do you like about our products and services?

Your technician was excellent and his products were great. I will be calling back when I need more carpet services in the future. The technician was on time, courteous, well mannered and did a great job. I was very pleased.....

Report a concern   March 19, 2015 — Rated 10 out of 10 by S.W. Zerorez Salt Lake City
What do you like about our products and services?

I thought the Zerorez employee did a very good job.

Report a concern   March 19, 2015 — Rated 10 out of 10 by M.R. Zerorez Salt Lake City
What do you like about our products and services?

Very thorough cleaning of carpets and showers

Report a concern   March 19, 2015 — Rated 10 out of 10 by M.W. Zerorez Salt Lake City
What do you like about our products and services?

My carpet came out very clean

Report a concern   March 19, 2015 — Rated 10 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

Carpet looks great. The person cleaning carpet worked very hard to please us and did a great job.

Report a concern   March 19, 2015 — Rated 10 out of 10 by D.H. Zerorez Salt Lake City
What do you like about our products and services?

I liked the attention to detail the rep had and he explained very well all the steps he was going to do and made sure I was involved in the process the entire time.

Report a concern   March 19, 2015 — Rated 10 out of 10 by J.L. Zerorez Salt Lake City
What do you like about our products and services?

We always use Zerorez and refer them to anyone looking for carpet or upholstery cleaning.

Report a concern   March 19, 2015 — Rated 10 out of 10 by T.S. Zerorez Salt Lake City
What do you like about our products and services?

Basically I think David did a good job for me. I want him to come back to steam garage my tiled garage as soon as I am sure it is not going to snow!

Report a concern   March 19, 2015 — Rated 9 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

I can see a real difference in my carpets!

Report a concern   March 19, 2015 — Rated 10 out of 10 by D.F. Zerorez Salt Lake City
What do you like about our products and services?

yes we do but when he came to clean the spots he did not put the stain guard back on.

Report a concern   March 19, 2015 — Rated 10 out of 10 by J.A. Zerorez Salt Lake City
What do you like about our products and services?

Easy to schedule. Estimate was RIGHT on, friendly and knowledgable cleaner.

Report a concern   March 19, 2015 — Rated 8 out of 10 by T.B. Zerorez Salt Lake City
What could we do to improve?

I thought we qualified for a $25 boondocks gift card. The person who cleaned our carpets ran out of them and said that we would get one in the mail. Still has not showed up in the mail!

Report a concern   March 19, 2015 — Rated 0 out of 10 by B.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I am giving you a zero because this is the second feedback request I have gotten.The first one I sent back was a little less negative.

Report a concern   March 19, 2015 — Rated 10 out of 10 by A.J. Zerorez Salt Lake City
What do you like about our products and services?

PET TREATMENTS

Report a concern   March 19, 2015 — Rated 10 out of 10 by C.M.B. Zerorez Salt Lake City
What do you like about our products and services?

I like the process used to clean. I really like the Isaias, who was the first one to clean our carpets and we request him every time. Joseph came with him this time and he was awesome too. Very nice fellows and they did a very nice job. Amanda was great to work with when we set up the appointment and it was confirmed the Saturday before Isaias and Joseph came.

One problem. They were scheduled to come in the am and did not come until almost 5pm. We had waited all day and I had to miss an important appointment that evening. That appointment could not be rescheduled.

Report a concern   March 19, 2015 — Rated 5 out of 10 by J.H. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Wendy, my previous technician was wonderful!!! I requested her this time, but found she no longer worked for you. The technician that came this time was not very helpful, SOAKED my carpets in order to get out pet stains and odors, and my stairs will still REALLY wet 24 hours later. He left wet spots with a film all over my wood floors. Very disappointed.

Report a concern   March 18, 2015 — Rated 10 out of 10 by K.M. Zerorez Salt Lake City
What do you like about our products and services?

Everything from the time I scheduled the appointment until the job was completed was done in a professional and timely way. Dean, the man who did the work was very nice and accomplished everything that we asked. We are pleased with the outcome. Thank you.

Report a concern   March 18, 2015 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

fast friendly

Report a concern   March 18, 2015 — Rated 9 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

The carpets look good and the technician (Reese) was really efficient, knowledgeable and friendly.

Report a concern   March 18, 2015 — Rated 9 out of 10 by B.G.L. Zerorez Salt Lake City
What do you like about our products and services?

Your technicians were very efficient, personable and professional.

Report a concern   March 18, 2015 — Rated 10 out of 10 by M.C. Zerorez Salt Lake City
What do you like about our products and services?

The results! My old carpet looks better than it had in years. Also no chemicals. I'm sensitive to chemicals and had no trouble at all with this carpet cleaning experience.

Report a concern   March 18, 2015 — Rated 10 out of 10 by K.F. Zerorez Salt Lake City
What do you like about our products and services?

Technician was on time and friendly. I had no concerns with allowing him into my home. I liked the calls during the day of service to let me know when the technician would be arriving so I didn't have to be at the house all day waiting.

Report a concern   March 18, 2015 — Rated 10 out of 10 by Wayne Wride Zerorez Salt Lake City
What do you like about our products and services?

Great service, no chemicals, getting out the worst spots and being pleasant in service. We were very pleased with the experience.

Report a concern   March 18, 2015 — Rated 10 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

Prompt and courteous service. The truck was much more quiet than other brands in the neighborhood. The clean water was very effective in removing the old dusting powder I used for years of self cleaning. In my opinion Zerores isthre best way to clean my carpets, and I will continue to use only them in the future!

Report a concern   March 18, 2015 — Rated 10 out of 10 by A.S. Zerorez Salt Lake City
What do you like about our products and services?

How well the carpet looks. Also being able to visual see the results.

Report a concern   March 18, 2015 — Rated 10 out of 10 by L.P. Zerorez Salt Lake City
What do you like about our products and services?

Very friendly and professional. Luke made sure we were getting the most out of the carpet cleaning. And the carpets looked great!


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