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based on 33456 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals, steam kills dust mites. I can feel confident that my floors are sanitized.
the nice workers and they do a good job
Rescheduling towards evening little difficult, but realize could not be avoided--little problem in setting up cleaning areas and price with serviceman, but he did a great job of all areas and extras even--all areas cleaned very well and dried well overnite.
The guy did a great job on getting difficult spots cleaned.
Clean when finished, could have explained things a little more on the protectant. Good prices for what services I received.
You do a good job, and your staff seems excellent! We had a guy named Alex that was wonderful. I'd give that guy a raise!
no icky chemicals
You do great work and your employees are very respectful and courteous.
Isaias did a great job, he takes pride in his work and did a great job.
Wonderful young man explained everything before doing the task. Results - great. Our carpets look great.
Pleased with the efforts done with our tile and the time spent on cleaning our carpets.
A little more effort on the spots instead of just general carpet cleaning.
Didn't smell; good, prompt service; dried quickly; wife is happy; very professional.
My carpet always looks good afterward and the workers who come out to my home have always been friendly.
Tec was great
I like the carpet cleaning...but there is one spot that needs attention...worse than it was before! I feel that the prices for tile cleaning and sealing are exorbitant! There was residue on the tile that I had to remove after the job was finished...I am unclear what the residue was, and how to take care of the tile now. Do I use ammonia, clorox, just plain water...or what is best?
As far as the technicians went, they were both fine. Both were professional and Brady explained things well; both were courteous and pleasant. I was impressed with their efficiency, and promptness of arrival.
One question: I was told that they would return to remove any spots, in 6 months...but that did not appear on the invoice.
protects carpets and helps them have a longer life.
No chemical used leaving that chemical smell. Great technician-Dean
Professional Company that I have used for many years. No harsh chemicals or scents left behind. My carpets feel and look amazing after the cleaning each time.
I was not super happy this time -
There were still spots on my carpet that they didn't get out
I wasn't told about the $109 minimum until t Nnnnb e technician got to my house. I had a coupon for $29/room. I had only 3 rooms cleaned and still paid $109. I am even more upset that I left one room to do later. With the $109 minimum- I will not be calling zerorez to clean that room
The rep was very friendly and did a fast and good job
My tile and carpet look brand new....and they are no where near new. :)
Great service! My carpets and grout look amazing!!
Great service!
The rugs really look great. Will have you back this summer
No soap residue. Dries fast.
Great service. Very professional and great results! Thank you!
I like that you use your ionized water.
Great job!
You do what you promise. Appointments available quickly. Respectful, knowledgable technicians. Good customer service.