Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33458 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 22, 2015 — Rated 10 out of 10 by D.R. Zerorez Salt Lake City
What do you like about our products and services?

Your techs are professional and courteous and your product is the best on the market.

Report a concern   March 22, 2015 — Rated 10 out of 10 by G.H. Zerorez Salt Lake City
What do you like about our products and services?

GOOD SERVICE; BRADY IS GOOD TO WORK WITH

Report a concern   March 22, 2015 — Rated 10 out of 10 by Linda Woodman Zerorez Salt Lake City
What do you like about our products and services?

Thoroughness, and attention to detail.

Report a concern   March 22, 2015 — Rated 10 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

my carpets just feel, look, and smell cleaner after Zerorez compared to other carpet cleaners.

Report a concern   March 22, 2015 — Rated 10 out of 10 by Annamarie Borgione Zerorez Salt Lake City
What do you like about our products and services?

The man that did the work was super! He needs a big raise. Hard worker and knows a lot about carpet. He did a beautiful job and I really appreciate it.
Will spread the zerorez word!!

Report a concern   March 22, 2015 — Rated 10 out of 10 by B.M.D. Zerorez Salt Lake City
What do you like about our products and services?

Fast dry time.

Report a concern   March 21, 2015 — Rated 10 out of 10 by K.O. Zerorez Salt Lake City
What do you like about our products and services?

The protectant

Report a concern   March 21, 2015 — Rated 5 out of 10 by K.T. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

There are still some spots on my sofa that did not come out, but when i cleaned them my self with some water and rag it came off easily so i know the tech could have gotten them out too.

Report a concern   March 21, 2015 — Rated 9 out of 10 by V.S. Zerorez Salt Lake City
What do you like about our products and services?

Our 2nd story steps were cleaned again and really took out the strips that were left from the first cleaning.

Report a concern   March 21, 2015 — Rated 10 out of 10 by Jenny Lyon Zerorez Salt Lake City
What do you like about our products and services?

No harsh chemicals are used. The water demonstration is very informative, and my technician was extremely friendly, thorough, and committed to my satisfaction!

Report a concern   March 21, 2015 — Rated 10 out of 10 by G.W. Zerorez Salt Lake City
What do you like about our products and services?

I like that there is no chemical smell and the service man was great.

Report a concern   March 21, 2015 — Rated 10 out of 10 by Joni Trewartha Zerorez Salt Lake City
What do you like about our products and services?

No residue. Hopefully our carpet and furniture will stay cleaner longer. The service man was very good to explain how your process works, and was here right when he said he would be.

Report a concern   March 21, 2015 — Rated 9 out of 10 by A.J. Zerorez Salt Lake City
What do you like about our products and services?

professional and clean

Report a concern   March 21, 2015 — Rated 10 out of 10 by Brett Coleman Zerorez Salt Lake City
What do you like about our products and services?

Techs do a good job and arent overbearing when trying to up sell even when they are commission based

Report a concern   March 21, 2015 — Rated 10 out of 10 by R.S. Zerorez Salt Lake City
What do you like about our products and services?

I could definitely tell a difference before and after. The carpets looked and felt great!

Report a concern   March 21, 2015 — Rated 10 out of 10 by D.T. Zerorez Salt Lake City
What do you like about our products and services?

The service

Report a concern   March 21, 2015 — Rated 9 out of 10 by D.M.H. Zerorez Salt Lake City
What do you like about our products and services?

The carpet looks really clean.
We did have two postponements due to equipment malfunction.

Report a concern   March 21, 2015 — Rated 10 out of 10 by A.N. Zerorez Salt Lake City
What do you like about our products and services?

Everything!

Report a concern   March 20, 2015 — Rated 7 out of 10 by N.C. Zerorez Salt Lake City
What could we do to improve?

The guy that came to clean our carpets was good to ask questions and to see if I was happy with thy way the rooms looked which they did turn out great. He did miss a spot right by the kitchen floor which still looks dirty. I was also told that he would put something under the furniture legs which wasn't done.
I really like how Stanley Steamer has 2 guys come and one cleans while the other one moves furniture and then moves it back with protection under the legs as part of their service not included in the price.

Report a concern   March 20, 2015 — Rated 10 out of 10 by Robert. Page Zerorez Salt Lake City
What do you like about our products and services?

The floors look excellent and the two workers were very pleasant and respectful. However, the same day the work was done I heard a radio commercial offering a $25.00 gift card for using the service. The Zerorez employees didn't offer us any gift card.

Report a concern   March 20, 2015 — Rated 10 out of 10 by G.C. Zerorez Salt Lake City
What do you like about our products and services?

I felt that the carpets were well cleaned and that it dried quickly.

Report a concern   March 20, 2015 — Rated 10 out of 10 by Ben Alberico Zerorez Salt Lake City
What do you like about our products and services?

You just feel the cleanliness of the carpet!

Report a concern   March 20, 2015 — Rated 10 out of 10 by Melissa Hendershot Zerorez Salt Lake City
What do you like about our products and services?

Your techs were very courteous & knowledgable. They were clean cut & friendly. What a refreshing surprise.

Report a concern   March 20, 2015 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

Friendly employee, all my stains are gone

Report a concern   March 20, 2015 — Rated 10 out of 10 by J.L. Zerorez Salt Lake City
What do you like about our products and services?

The tech Chris Sorenson was awesome... Would hire him if I had my own business hard worker friendly and professional

Report a concern   March 20, 2015 — Rated 10 out of 10 by A.S. Zerorez Salt Lake City
What do you like about our products and services?

Isaias did the most TERRIFIC job. He took proper care to assure that my car was cleaned properly. He was very detailed and through. He was meticulous but very efficient. It dried very quickly and surprised how clean it came. I highly recommend Zerorez to all of my friends and family.

Report a concern   March 20, 2015 — Rated 10 out of 10 by Annamarie Borgione Zerorez Salt Lake City
What do you like about our products and services?

Wish I could remember the name of the young man who did the work....he was great, really personable and a hard worker. My carpet looks/smells/is so clean, it's really wonderful.
thank you

Report a concern   March 20, 2015 — Rated 10 out of 10 by D.P. Zerorez Salt Lake City
What do you like about our products and services?

It did a great job cleaning my carpets! The Tech's did a great job explaining the products and procedure, I will be having Zerorez clean my carpets from now on.
I did think the price was high, something I will only be able to afford once a year.

Report a concern   March 20, 2015 — Rated 5 out of 10 by V.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

This past experience on Wednesday, March 18 was very negative with Zerorez. Your complete disregard for the schedule of my business, my elderly residents, and my time is very disturbing. In short, I hope my scheduled experience with Zerorez on Wednesday, March 25 is much more positive. Let it be known that the efforts and skills of your technician, Isaias Melchor were outstanding as usual.

Regards,
Name removed
Owner & Sr. Administrator
Bee Hive Homes of West Jordan.

Report a concern   March 20, 2015 — Rated 10 out of 10 by J.R. Zerorez Salt Lake City
What do you like about our products and services?

always do a great job and very quick and efficient


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