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based on 33504 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service. Ben did a great job!
Carpet looks great, The price stayed the same as the estimate.
Technician was efficient, cordial and professional.
No soap residue.
Able to talk to a real person.
Get quick service.
Friendly cleaners like Adam and Cody
Who worked to clean to my satisfaction!!
I like how clean the carpet is when you're done. I also like how fast the carpets dry after you're done. You're employees were all very professional.
Our carpets look like new!
I love the healthy and sustainable materials Zerorez uses and have always been happy with the technicians who come - especially when they give me advice on how to take care of my carpets.
Good price fast seri ice cleaned well
Fast, efficient, and my house looks great.
Evan was terrific and explained everything he was doing to me.
I had to go over spots myself to get them clean. Dirt collected in the corners were not taken care of. They broke a small light outside which they promised to replace...This hasn't been done as yet.
Felt the job they did was not thorough. Spots which I worked on after they left, finally came out.
Just very disappointed.
The technician was gentle and lovely and kind he did a beautiful job every were really pleased
We weren’t overwhelmed at all with your company. We had to have our carpets done twice. Even the second time there are still spots that are much more prevalent. I would like a partial refund.
I like that there is no shampoo used and residue left behind. The short dry time was amazing.
No additional input.
Cleaned my terribly soiled
Carpet to almost new. I was totally shocked how clean the carpets are-I thought we'd need to re carpet!
Carpet looks great, service was fast, and technician was very nice.
Good service and the carpets came clean.
Would you re-email or send me a receipt The first time didn't work..
It was awesome in every way! Love the techs and results!
My carpets were so wet I thought they would be damp not soaked so it took a little longer to dry then what I was told other then that everything was great
Great service, great results. Well done as always.
The cleaning process doesn't use regular detergents.
Communicates, quality service, promised follow through, friendly and knowledgeable technician
Technician smelled terribly like smoke. And cleaning my ducts led to time of dust throughout my house- terribly messy procedure that I was not pre- told about.
Customer service was good but your products failed. My house still smells and there are still more stains on the carpet once it completely dried. Unfortunately, I spent a lot of money and now cannot afford to do anything about it. I don't think I will be a returning customer. Very disappointed...
He did a beautiful job, and came back to clean a missed spot when I called. Price was good, too!
The work is really good, and the workers are even better!
Carpet looks great and technician was friendly and very helpful. He found us a ‘special’ deal since our hall wasn’t very long. Appreciate that very much!
I feel like my carpet are really clean through and through!