- Phone: 801-288-9376
- Visit Website
based on 33725 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great at communication! Made sure to call when they were on their way. I liked how they gave us a full quote before starting. Very efficient and very friendly!
Quick & knowledgeable
Quick & efficient
The technician was friendly, and knowledgeable. The cleaning worked wonders on my carpet.
Then a young man did a great job cleaning my carpets.
Very professional. They came on schedule, and were in an out, leaving us with clean carpets.
Fantastic service! Very professional. Tech was wonderful to work with and polite.
They were on time and professional. Carpets were cleaned very well
There were smells still in my carpet
No residue and great results
Carpet looks and smells so clean. Not crunchy when it dries. Techs are very informative and friendly. Very professional.
Professional! Great at communicating options! Great Job!
The employee was courteous, and made sure he knew what areas needed special attention before starting. He did a good job and was very thorough. I'm very happy with the results!
I have been trying to contact a manager for over a week now with no success. I would like to be contacted immediately Phone number removed
Technician was fabulous!
We love how our carpets look when Zerorez finishes. We also love how quickly the carpet dries.
Our technician explained everything he was doing and answered all of our questions.
We also love the price!
You come on time. I also like that you call when your on your way. My carpets look great
Zerorez does very a very high quality cleaning job and they guarantee their work. I am very happy with my results of getting my carpets and tile cleaned. I really like their soap free system.
Your technician was very courteous and came back to do the treatment on his lunch hour.
He was very friendly and explained everything that he was doing. I appreciated his advice on vacuums and cleaning my hardwood and tile floors.
The technician was too chatty and lots of personal questions. Very annoying. Just clean the carpets!
Service is great. Cleaning guys are great. They are courtious and kind. They do a good job. If I'm not satisfied they make it right.
The customer service at Zerorez was super helpful. Thank you!!
Efficient and effective!
I have been impressed with Zerorez. That being said, I'm not so impressed that you charge to shampoo a hallway or a very small walk-in closet when most of the bedroom floor area is a bed, nightstands and dressers. I have had several companies clean my carpets (for less) and do the hallway and closet at no extra charge, in fact one company even said they would clean my big family room rug at no extra charge. And they did just as good of job as Zerorez does.
The technician was very well trained to have me check an area before moving on and to ask many many times if I had any questions.
Totally satisfied!!!
I have three small rooms with furniture in them. This reduces the square footage substantially. I only ask your workers to clean the exposed areas. I also have a short hallway that I want done. Every time you come your workers try to get me to pay an extra 20.00 dollars for the short hallway. Your business model should allow your workers to use their judgement as to what would be fair. This time i paid them a 100 dollars, which I thought was fair, but the invoice said this would be the last time they would be allowed to do so. If that is the case I will find another company that has a better service model for their customers.
I tried to change my score to a 9!
Good pricing, great communication, excellent work! Fernando did a great job.

I love the no residue concept! I love that the carpets dry fast! The techs are always informative and do a great job! Love Zerorez!