Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33725 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 31, 2018 — Rated 8 out of 10 by J.H. Zerorez Salt Lake City
What could we do to improve?

Not park in my driveway. There are stains from where the truck was.
There was a new stain on my family room carpet that I pointed out before the regular cleaning and it was still there after the cleaning.
Report a concern   January 31, 2018 — Rated 10 out of 10 by C.H. Zerorez Salt Lake City
What do you like about our products and services?

Great service! My carpets look brand new. Would recommend this company to anyone looking for a chemical free experience.

Report a concern   January 31, 2018 — Rated 8 out of 10 by R.S. Zerorez Salt Lake City
What could we do to improve?

Our carpet on the stairs is still not dry, 17 hours later. We have used industrial fans to help try to dry it.

Also, our carpets were so dirty and Chase did a great job cleaning them. We knew there would be some stains that would not come clean.
Report a concern   January 31, 2018 — Rated 10 out of 10 by B.W. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez is such a customer centered company. They followed up with me repeatedly to ensure I knew what to expect. All the employees I enteractednwith were friendly and professional. I would definitely recommend them.

Report a concern   January 31, 2018 — Rated 9 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

I love the quality of the cleaning I received. The technician was so professional, cheerful, and polite he was fast and did an excellent job. I am always pleased with the result. The only thing I would mention is the van leaked oil on my driveway. I am not worried and can clean it up, but it just thought I would let you know so it won't happen to anyone else. Thanks
Report a concern   January 31, 2018 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

Good job thanks

Report a concern   January 31, 2018 — Rated 10 out of 10 by S.T. Zerorez Salt Lake City
What do you like about our products and services?

No soaps
Report a concern   January 31, 2018 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

The product does not leave a filmy residue on the carpets, and the carpets stay cleaner longer. Also, the technicians are knowledgeable about the product and services that they provide.
Report a concern   January 30, 2018 — Rated 10 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

Everything!
Report a concern   January 30, 2018 — Rated 10 out of 10 by G.P. Zerorez Salt Lake City
What do you like about our products and services?

Good work!
Report a concern   January 30, 2018 — Rated 10 out of 10 by M.P. Zerorez Salt Lake City
What do you like about our products and services?

Reliable, courteous and consistent

Report a concern   January 30, 2018 — Rated 5 out of 10 by M.D. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The main reason I chose Zeroez if because of your claim that the carpets are not left soaking wet and dry in 2 - 4 hours. This was definitely not the case at my house. When the serviceman finished the carpet was extremely wet. Ten hours later when I went to bed, it was still very, very wet. I had to put some fans in two rooms because I was getting furniture the next day and thought they would be dry enough to put the furniture in, but they would not have been had I not used the fans. In the morning there were still several areas of carpet that were damp and the nap on my carpet is pretty short. the carpets are clean and that is good, but I was quite disappointed length of time it took to dry.
Report a concern   January 30, 2018 — Rated 9 out of 10 by M.L. Zerorez Salt Lake City
What do you like about our products and services?

it was good
Report a concern   January 30, 2018 — Rated 10 out of 10 by G.S. Zerorez Salt Lake City
What do you like about our products and services?

They are the best

Report a concern   January 30, 2018 — Rated 10 out of 10 by T.W. Zerorez Salt Lake City
What do you like about our products and services?

My carpets always look great and I have a puppy that has accidents and the treatment really works nice.

Report a concern   January 30, 2018 — Rated 10 out of 10 by K.O. Zerorez Salt Lake City
What do you like about our products and services?

Service techs are friendly and thorough

Report a concern   January 30, 2018 — Rated 10 out of 10 by C.R. Zerorez Salt Lake City
What do you like about our products and services?

I think you always do a great job. You always have friendly knowledgable people. The young man that did my carpets was a gentleman through and through.
Report a concern   January 30, 2018 — Rated 9 out of 10 by C.W. Zerorez Salt Lake City
What do you like about our products and services?

you do a great job
Report a concern   January 30, 2018 — Rated 10 out of 10 by R.H. Zerorez Salt Lake City
What do you like about our products and services?

They worked quickly, were careful to take care not to damage any furniture or corners, and did a great job cleaning our carpets.
Report a concern   January 30, 2018 — Rated 10 out of 10 by D.W. Zerorez Salt Lake City
What do you like about our products and services?

Prompt, knowledgeable and friendly. Good service; looks great.

Report a concern   January 30, 2018 — Rated 8 out of 10 by H.H. Zerorez Salt Lake City
What could we do to improve?

All was good
Report a concern   January 29, 2018 — Rated 10 out of 10 by E.M. Zerorez Salt Lake City
What do you like about our products and services?

Excellent service by the technicians. Cleaning as always was the best.
Report a concern   January 29, 2018 — Rated 10 out of 10 by D.P. Zerorez Salt Lake City
What do you like about our products and services?

I love the prompt response to my request and the professional service I always receive. But even more than that, I love the results. My carpet looks great! I have tried other companies over the years but always come back to ZeroRez because the outcome with your company is always the best and lasts the longest.
Report a concern   January 29, 2018 — Rated 10 out of 10 by B.S. Zerorez Salt Lake City
What do you like about our products and services?

The technician was incredibly friendly and knowledgeable. He was respectful of my home and did a great job removing a couple of tough stains!
Report a concern   January 29, 2018 — Rated 10 out of 10 by K.S. Zerorez Salt Lake City
What do you like about our products and services?

The cleanliness and good job that the service did. The technician was very polite, thorough and fast with this service. No residue left overs.
Report a concern   January 29, 2018 — Rated 10 out of 10 by G.F. Zerorez Salt Lake City
What do you like about our products and services?

Wonderful!!
Report a concern   January 28, 2018 — Rated 10 out of 10 by T.J. Zerorez Salt Lake City
What do you like about our products and services?

Quick, prices are upfront and the difference in cleaning is amazing.
My whole family uses zerorez.
Report a concern   January 28, 2018 — Rated 10 out of 10 by R.C. Zerorez Salt Lake City
What do you like about our products and services?

The technician was awesome, he explained every step, made suggestions and on top of doing a great job on the carpet, was able to clean some upholstery that we didn't ever think could come clean.

Even though we are long time repeat customers of Zerorez, we continue to be amazed by the service we always receive. We wouldn't ever trust anyone else with our home.

Thanks Zerorez
Report a concern   January 28, 2018 — Rated 10 out of 10 by F.B. Zerorez Salt Lake City
What do you like about our products and services?

great job,well done, and the service tech. Matheus Garrido put in extra effort.
Report a concern   January 28, 2018 — Rated 10 out of 10 by P.S. Zerorez Salt Lake City
What do you like about our products and services?

The team that came to clean my carpet was fabulous. The arrival was timely and they focused on the task. We reviewed what needed to be cleaned and they reviewed the progress with me. They asked if I was happy with the cleaning and if it met my expectations. It was great! Thanks so much!

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