Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33725 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 3, 2018 — Rated 10 out of 10 by S.G. Zerorez Salt Lake City
What do you like about our products and services?

They leave the carpets very clean, looking like new.
Report a concern   February 3, 2018 — Rated 10 out of 10 by A.D. Zerorez Salt Lake City
What do you like about our products and services?

Carpets and rugs look amazing!

Report a concern   February 2, 2018 — Rated 8 out of 10 by L.T. Zerorez Salt Lake City
What could we do to improve?

Carpets were fine. Your service vehicle left a large oil stain on my driveway.
Report a concern   February 2, 2018 — Rated 10 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

I like how you are on time, do the job are friendly and leave having made me feel good and grateful I called you. Thanks
Report a concern   February 2, 2018 — Rated 10 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

Great friendly service, carpet looks great thank you.
Report a concern   February 2, 2018 — Rated 10 out of 10 by W.N. Zerorez Salt Lake City
What do you like about our products and services?

Our experience with your company was positive. They came timely and did a good job.
Report a concern   February 2, 2018 — Rated 10 out of 10 by L.D. Zerorez Salt Lake City
What do you like about our products and services?

The whole carpet cleaning experience was great! The technician was very helpful and polite. My carpets haven’t been this clean in a while and I’m loving it!
Report a concern   February 2, 2018 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

Technician was polite and efficient. Did a great job cleaning
Report a concern   February 2, 2018 — Rated 10 out of 10 by M.D. Zerorez Salt Lake City
What do you like about our products and services?

Fernando did an excellent job. He is a great reflection on ZeroRez
Very Professional and was very helpful

Report a concern   February 2, 2018 — Rated 0 out of 10 by F.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The date was changed immediately after the original day and yet, when we got home phone was full of messages, indicating the technicians were on their way. Forget it!
Report a concern   February 2, 2018 — Rated 8 out of 10 by C.M. Zerorez Salt Lake City
What could we do to improve?

Not charge for water disposal.
Report a concern   February 2, 2018 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

THANK YOU.!!!! AS ALWAYS HE WAS ON TIME, EFFICIENT AND MADE MY CARPET LOOK GREAT....AGAIN....IF YOU CHECK YOUR RECORDS, I HAVE USED YOUR COMPANY FOR YEARS....AND I HAVE NEVER BEEN DISAPPOINTED!!!! WHAT A NICE GUY..... MANY THANKS AGAIN....
Report a concern   February 2, 2018 — Rated 10 out of 10 by C.T. Zerorez Salt Lake City
What do you like about our products and services?

We had a light carpet and it looked marvelous. NO traffic lanes at all. Even the eating area looked wonderful. And the stairs too. Jacob did the service and he was so courteous, very thorough in assessing what needed to be done and explaining things to me. Couldn't be happier with the service.
Report a concern   February 1, 2018 — Rated 7 out of 10 by J.M. Zerorez Salt Lake City
What could we do to improve?

I can’t really provide feedback prior to receiving the services.
Report a concern   February 1, 2018 — Rated 8 out of 10 by D.S. Zerorez Salt Lake City
What could we do to improve?

Would like to give feedback after the actual cleaning. I’m hoping that the technician can make my Mother happy with the results.

Report a concern   February 1, 2018 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

Been using ZEROREZ for my home and rentals since they came to SLC. Best carpet care I have ever had!
Report a concern   February 1, 2018 — Rated 10 out of 10 by J.T. Zerorez Salt Lake City
What do you like about our products and services?

On time
Technician checked with me aboit trouble spots first thing
Friendly but efficient
Carpets were actually clean
Work done quickly
Drying time short

Doug Wright was right. You do a GREAT JOB!

Report a concern   February 1, 2018 — Rated 10 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

Nice, clean, and professional! I will definitely go with Zero Rez again!
Report a concern   February 1, 2018 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

Great job

Report a concern   February 1, 2018 — Rated 10 out of 10 by K.L. Zerorez Salt Lake City
What do you like about our products and services?

It was fast and the carpet looks great!
Report a concern   February 1, 2018 — Rated 8 out of 10 by B.J. Zerorez Salt Lake City
What could we do to improve?

8 is a pretty good score to me
Report a concern   February 1, 2018 — Rated 10 out of 10 by S.H. Zerorez Salt Lake City
What do you like about our products and services?

Technician was very kind and friendly. Carpets looked great.
Report a concern   February 1, 2018 — Rated 6 out of 10 by L.D. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Oil spill in driveway. Carpets still not dry after 12 + hours.

Report a concern   February 1, 2018 — Rated 10 out of 10 by A.U. Zerorez Salt Lake City
What do you like about our products and services?

I had zerorez clean my carpet and when it dried it didn’t look great. I called back in and they sent a different tech out that went above and beyond to make the carpets look great. It would have been awesome had it looked great the first time but they made things right and the carpets look great now.
Report a concern   February 1, 2018 — Rated 9 out of 10 by S.C. Zerorez Salt Lake City
What do you like about our products and services?

Very friendly and fast. They did a good job.

Report a concern   February 1, 2018 — Rated 3 out of 10 by C.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

My hall and extra area rug don't look clean at all. Technician chipped the corner of a 50 year old cedar chest. Not my best experience with Zerorez.

Report a concern   January 31, 2018 — Rated 9 out of 10 by N.S. Zerorez Salt Lake City
What do you like about our products and services?

courteous employee
Report a concern   January 31, 2018 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

Service means a lot to me. The fellow who came out was knowledgeable, friendly, and did a great god.
Report a concern   January 31, 2018 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

friendly, prompt and well done.
Report a concern   January 31, 2018 — Rated 10 out of 10 by L.L. Zerorez Salt Lake City
What do you like about our products and services?

The service was great. My carpet just needed sprucing up, and after the clean it looked like new again. There was no odor whatsoever, and it dried within the time frame given.


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