What our clients think of us!

Our carpets feel so clean and love the protection he put on the lighter ones.

I like the no residue process that you use. Easy to book a service and the technicians are usually friendly and informative.

Carpets look great!

It looked really good. It was quick and efficient.

On time, explained things and left things looking Great,

Thanks Fernando!!!!!

Stop sending me requests for reviews. I have done that already.

Mitch was fantastic! He could not have been more polite and accommodating! Our basement carpet looks awesome! I referred my friend Sheila Hoover and she will be calling for an appointment.

Eric did a terrific job and my carpet looks great. Will use again!

Good communication. I like how careful the technicians are with my floors and walls and furnishings. I felt like the carpets really did get cleaned. I was concerned about the drying time so the technician made several dry sweeps to help speed up the drying. She also asked if we had any questions and explained the process in detail.

Zerorez does an amazing job getting my carpets clean. They are efficient and friendly. I never use anyone else!

You guys really clean the carpet without residue

Reese rug cleaning technician was excellent. He did a very good job

The service was great! Technician was professional, informative and thorough. We will definitely have zerorez back.

Your technician was great! You never know for sure how things will go with carpet layers and carpet cleaners. Matt was personable, could speak English, was informed and very likable. I was so pleased with how good the carpet looked. Thanks for sending someone qualified and thanks for your expert product. We were very pleased.

They were thorough and the carpet was wonderful. It hasn't looked this good in a long time. It dried very fast!

Very timely, price was right and did a great job.

The topical treatment for the pet odor seems to actually make it worse. That was an extra $50

For the most part, the technician did a very good job. However, I have two issues with the service.

1- The stairs took about 30 hours to completely dry.

2- There are 6 small spots on the stairs that were not removed. I didn't notice them until after the stairs had dried.

I feel that the carpets were especially clean and it was done quickly and professionally.

A PERFECT 10. WE JUST HAD SOME 23 YEAR OLD CARPET CLEANED AND WAS AMAZING!

I had a pet pee in a room and it smelled horrible. You guys wanted to charge me 300 dollars worth of product to clean a small room and area to get smell out. I paid 75 dollars for one gallon and they told me it would take 3 gallons for a very small room. I’m not about to pay almost 300 dollars for a very small room. That’s unbelievable. Also what’s the point of having your carpets cleaned with steam if it doesn’t get the job done in the first place. Pet smells is not a new thing and to be charged an arm and a leg for a small room to clean up urine smell is ridiculous. So I still have the smell because honestly they spent hardly any time in the room and were very quick about it so of course you can imagine it didn’t have time to get the smell out. And they claim one gallon wasn’t enough product for that area. I call rip off. Very disappointed in the service this time. It’s better smelling then what it was but there shouldn’t be a smell anymore at all. Not worth the money you charge. I doubt I will use your company in the future as you feel it’s oky to over charge for cleaning solutions. There are so many companies to choose from that I’m sure wouldn’t charge nearly that much to get the smell out.

Zerorez is thoughtful about coming in your home with putting foot covers on their shoes. Good at explaining & showing what needs to be done. Zerorez has an effective cleaning process. Their representatives are well trained and efficient.

Responsiveness and cleanliness.

I think they did a great job but pretty pricey. I guess you get what you pay for.

I like that your techs are on time, pleasant and professional and that there is no residue.

Just double check and go over a second time the tough stains. I had to leave and was unable to check carpet. The master bedroom had two areas that should have been gone over again. There is a weird stripe of dirt down bedroom hallway which is very noticeable and bothersome

Paulo was very professional and enjoyable to work with. Carpets came very clean and dried quickly.

Friendly technician. Discussed exactly what he was going to do. Carpets were cleaned well.

The very best carpet cleaning ever!! Professional staff and fabulous customer service.

Good price, he was on time and did a great job!