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based on 33720 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
He was great! Very pleased with the results.
Fast and friendly
I Like the no residue system.Your technician Jacob did a very good job.
Great service with good hard working people. The person doing the clearing was kind respectful and did a great job.
Technicians were awesome and let us know exactly what they were doing. Carpets look great! Thanks
The carpets were very clean & we will use you again.
Good job
zerorez is fast and does quality work. There technician was professional and communicated what he was doing well.
When I had an issue that was not resolved on the first visit, Zerorez came back twice until the issue was resolved. Thank you!!
Your system did not clean any of the carpets as well as my Hoover steam vac does. I just did not have the time and thought that it would be done better and faster than I could do it. Wrong, wrong, wrong! I ended up having to do one of the bedrooms with my Hoover anyway taking out of my moving time to get it looking acceptable even though the technician came back and did that room again after I called customer service. I redid a large area of the living area where the most stains were left. (The technician told me that they would not come out.) with my Hoover and it now looks better than the rest of the area. I didn't have the time to do the whole room, so one large area looks better than the rest. Would probably never recommend Zerorez to anyone!
Carpets look great and the technicians are so fast!
I HAVE HAD TWO SPINE FUSIONS RECENTLY. CHASE WAS SO VERY NICE AND VERY CAREFUL MOVING THE FEW LIGHT PIECES OF FURNITURE AND EXPLAINED THE REASONS YOUR TECHNIQUES ARE SO MUCH MORE EFFECTIVE THAN THE OTHER CARPET CLEANERS WE'VE HAD.
THANK YOU ZEROREZ FOR THE CLEANEST CARPETS WE'VE HAD IN THIRTY YEARS!
IT WAS SUCH A JOY TO WALK BAREFOOT ON EXTRA CLEAN, DRY CARPET THE NEXT MORNING!
Price is quite high
Awesome people!!
Our technician was great! Professional, caring, went the extra mile to make sure we were satisfied. Carpets look wonderful! We will use zerorez again in the future.
Paulo did a good job
I should’ve gone and looked upstairs when asked but didn’t want to walk On The wet floor. One of the closets were missed and a spot in the office was missed. Other than that it was great!!! Super friendly!
Your techs are great and the carpets always look great
Service has always been good. Show up when scheduled, technicians nice and thorough.
Cody came and did a terrible job. I called and asked to have the carpet redone. Cody was sent back out and had a bad attitude. He said the stains were just in my head. He only rewashed a small section of the carpet and spent about 15 minutes doing it. I am so surprised at the terrible service and quality. I will never use Zerorez again and if asked I will share my experience.
Jacob was my technician. He was excellent. Explained the process/pricing and paid special attention to my problem/stain areas, taking an extra step on those areas. My carpet looks excellent!
Wide variety
Great service techs, and no soap residue! My carpets stay cleaner a lot longer!! :)
Your employee was quick and kept me informed at each step of the process. Even though I had nearly all of my house's main floor cleaned and the stairs to the basement, He was finished in a much shorter amount of time than I expected.
I like that you don't use harsh chemicals. The staff is always friendly, knowledgeable, and non-judging.
I like that the carpets dry quickly and are soft. The technician was pleasant and worked quickly.
Friendly technician, carpets were cleaned well.
Technician was so friendly and helpful. Like carpet dries quickly.
Efficient and effective

My technician was exactly on time, put on shoe covers, cleaned all I had asked him to do plus one more room and was done in about 75 minutes. I was very impressed. I know the carpets are older but they look wonderful. And, as Doug Wright says, " no crunchy feeling when they dry". I didn't believe that could be the case but it really was. I will absolutely call again.