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based on 33471 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nour (our technician) is phenomenal! He does an EXCELLENT job. The zerorez cleaning system is the best. We use no one else!
Very polite and professional and explained what they were doing
He did a great gob! Was pleased with the service. He was very knowledgeable about the products that he used on our tile and carpet.
The cleaners are very courteous and personable.
Carpets have never looked better!
I would recommend Zerorez to anyone!
It took over 12 hours to dry. The stairs had some paint scraped off from the rubbing of the equipment.
No residue
He was friendly and professional. I felt very comfortable having him in my home. And my carpets look and smell wonderful.
Professional and knowledgeable. My carpets are beautiful and the technition was friendly and focused on his task. A very happy experience.
Zerorez got out the pet stains we had on our carpets. No other company has been able to do it. The technician was professional and knowledgeable. Definitely will use them again and highly refer them.
Technician was friendly and took the time to do a thorough job. Seemed to care about my house and taking care not to do any damage.
Roy is the best technician I've had since I started using ZeroRez. The carpets look great and were actually dry in a few hours, as you advertise.
The technician really seemed to do a good, thorough job and know the business.
Clean results, low odor, polite service people.
Technician always arrives in uniform in a company logo truck, on time, and is very pleasant. Equipment is very clean, corner protectors used for walls and furniture. Technician goes over the cleaning to be done, works efficiently, and does a very thorough cleaning of carpet and tile. There is no chemical or “fragrance” odor, carpets are soft and dry within a couple of hours. We have had ZeroRez clean our carpets and tile annually for 8 years. We are very pleased with the company and service, and happy to recommend!
Victor was all business. He got the job done efficiently & did an excellent job.
They came on time and did a great job and were very easy to work with. I was pleased with the entire process and the carpet.
Good service. No residue. Quick drying. Friendly reliable service
Great service! Technician was friendly and helpful!
Quick, less expensive than the competitors, friendly service.
My carpets are extremely well cleaned and thr technician was very friendly and did a great job
The delay in getting to my home. The demands for cleaning service must be high. I scheduled my carpets to be cleaned about 2 weeks in advance to ensure they would get done early. I had an open house scheduled that Saturday. I was told the equipment broke and had to get another one. Then needed someone to be trained on it quickly. Must be short staffed.
The person cleaning my carpet really banged up my walls with the cleaning hose. I reported the damage and they told me that someone would contact me to repair the walls but I have not heard from anyone yet to do the repairs.
Came super fast with super short notice and it took no time at all. Amazing service!
Eric was friendly and professional. He and his coworker went out of their way to do the work I specifically wanted done. They completed the job much quicker than I anticipated, and my carpet looks so much better! I'm glad I chose Zerorez!
Gus, your technician was outstanding. I'd hire you again and recommend you solely based on working with him.
Our Technician was a detail oriented professional who arrived exactly on time, clearly identified issues to address to give us the best clean possible and completely the work in a timely manner. Will ask for him specifically again.
I showed the technician an area that had some spots where the closet door shut. Either he forgot to open the closet....I left it open when I showed him...or it did not come out. The closet was shut. Either way, it looked EXACTLY the same! If a problem area that I brought attention to, would not come out, he could of at least told me he tried. It looked as though he shut the closet and did not clean that area. . There was another spot in a bedroom that still had a stain....same....please let me know he tried.
Otherwise it was good
Narrow the time frame of the visit.