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based on 33477 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time, very friendly. They will make sure you are happy with the outcome of their carpet cleaning service.
No chemicals.
I like the Spot Remover for carpets.
My carpets are very clean, but they smell mildewy. Techs were great. Super kind and professional. Wish I could get that smell out!
The work was fine, but I don't think I will ever be in a position to mention Zerorez to someone else.
FRIENDLY, DEPENDABLE AND STAND BESIDE THEIR SERVICE.
The carpets sere cleaned in a professional manner.
The technicians who came to our house were friendly and did an excellent job. They were frustrated because when they arrived at our home, they realized their equipment was not in working order and had to wait almost 2 hours for replacements. Apparently the guys who used this particular truck the day before, did not report the problem. They arrived at our home at 8:30 am and didn’t leave until around 11:30 am. This was not their fault and I hope this problem was taken care of with the other people who had the truck the day before.
Name removed
Friendly employees.
Professional staff and very quick service. Never will go back to SS.
Carpets are very clean and the service man was very kind
The guys did a great job and great to work with. I do have a suggestion on pricing for tile floors if the rooms is in good condition tile and grout I don't fee you should charge so much to come in and spend 40 minutes cleaning it and charge over $300.00 for 400 sq ft. I think you would get more business and recurring customers if it wasn't so expensive. Just a thought.
professional and friendly techs. no residue after the cleaning
My carpet is amazing!!!
Feels like walking on the clouds now.
This has been our best experience so far with carpet cleaners.
Matheus Garrido was the one that did the job. This young Brazilian man was very charismatic and his service was way above our expectations.
He definitely deserves some credit for that. ...and some good tips too. :)
Always stand behind their service and commitment to quality.
The tech was prompt and professional and did a great job listening to my concerns. He performed the job in less time than I anticipated and the carpet looks great!
a little pricy for all the extras. Stairs , 3x5 closet etc.
The technicians were amazing and very professional. They did a great job!
There are marks from the hose left on the carpet.
Great quality work. On time. Very friendly and professional service.
The ease of the appointment and the friendlyness of the technicians
Fast, friendly associates, and of course, zero residual.
Our technician was very courteous, knowledgeable and timely in his work efforts. Our carpets looked great and we were very pleased.
My living room still smells even after treatment.
The carpets didn’t seem very clean in comparison to the previous state. We were frustrated by the lack of difference in the carpets. Areas that were matted down are still matted down. We have no pets; we do not smoke, we don’t even wear shoes in the house and our carpets still look like nothing has changed.
we do not have any social media accounts
Only service I will use!
They do a great job!
Fernando is the best tech, he got my job in last minute and even took my rug with him to put in my apartment. I love you 'Nando. Viktor was also killin' it.
Wonderful service, technician did a wonderful job!
The service was excellent. Angelo was polite, professional and each time he finished cleaning a room or rug he asked if me if the work was satisfactory -- or if more should be done. He wanted to be sure I was completely happy with the service before he moved to the next project. He arrived punctually and I was kept informed of his arrival by the main office. The rugs -- which I had cleaned on the back deck -- dried so quickly I was able to place them back on my Red Oak floors almost immediately. That's one of the secrets of Zerorez -- the process cleans everything perfectly and dries quickly. This is the first time I've used Zerorez but they are the only carpet cleaning service I will hire again.