What our clients think of us!

My carpet is still very wet after over 40 hours. The young boy who did my carpet was in such a hurry and told me he had two more jobs before he was finished for the day and this was at 2:00ish.

Clean and dry quickly

The tech was very knowledgeable and made sure to explain everything to me. Carpet looked great after!

I appreciate that soap isn’t used so that my carpet can stay clean longer.

Very detailed technician who came to my home. Very nice job and soap residue used.

Reasonably priced services, friendly and reliable service technicians who are on time and professional.

The technician was professional and very concerned about doing a super job. And did a super job.

Theie service is prompt and efficient. They willing to go the extra mile to achieve customer satisfaction.

Our tech was so polite and efficient! And I love the fresh, clean, soft carpets that always result from using ZeroRez.

I heard your advertisement today about 3 things that make you different than other carpet cleaning companies. 1. The technician puts on foot coverings instead of tracking more dirt into my house. The technician walked all through my home without them, however did put them on when he began to clean the carpets. 2. You put corner covers on to not damage the baseboards. This did not happen so I just assumed you didn't provide that service. And 3. You put a fan in the rooms to expedite the drying. This also did not happen.
So the 3 things you take pride in doing, did not happen in my experience and I wouldn't have known about them if I hadn't heard your commercial with KSL radio. The first 2 items were the most important to me. The technician was very nice though.

I was charger $650.00 to clean my carpets this time, which was outrageous. The rooms might have measured a little bit big but I didn’t move most of my furniture so there certainly weren’t more extra feet to clean. I have been a customer of Zerorez for years but I simply can’t afford to have you clean my carpets at that price. I have NEVER had to pay that much in the past. I cannot recommend you to others as I have in the past.
My technician was on time, friendly and hard working but your costs are just too high!!!!

The tech was thorough and polite. He did an excellent job and did not leave until we were satisfied with everything. Thank you

The carpet took 2 days before we could put furniture back. Need to vacuum up more water with truck mount. Carpet looks good but took too long to dry even with windows open to circulate air during the day

This experience with zerorez was night and day compared to my last experience with a different carpet cleaning company. We were so impressed and pleased with the service! Our technician arrived on time, he was so friendly, helpful and great! he spent a lot of time not only cleaning the carpet but explaining what was going to take place and covering everything he did and answering any questions afterwards. We appreciated that booties were worn on the shoes And we were so pleased with the outcome. Our carpets look great! We will definitely be a repeat customer!

Carpet looks new and customer service was excellent!

I liked that he put cones around the corners. He was on time and very polite. My carpets turned out very nice and cleaner than other carpet companies. Great job. I have already spred the word

The technician did a great job getting everything clean.

The cleaner did a good job. Explained everything well and worked hard. I felt the final price was extremely high. $230 was the original phone estimate, after adding the "extra's" my bill came out to $900+. I was willing to give the benefit of the doubt, because I wanted the best for my carpet. I feel the final results didn't merit the price. I will not be using you again. For the price I can get better for the money.

The bill was three times what we expected; but the condition of the carpet when they left was unbelievably better than we had dared hope for. I am amazed.

Fast and friendly service. My carpets look great!! Will be using Zerorez again.

I liked how it was all set up via text and the technician was professional and not pushy. Carpet looks and feels clean.

Prompt and efficient

Very professional and always been pleased with results compared to other companies who are about the same price!

carpets look great a bit pricey

Love the consistency and punctuality. Our worker walked into a mess and I’m so grateful for his help!

When your technician talked me into having some urine spots treated in our basement apartment, I was a little shocked at the charge of $75 per spot. However, as he showed me the spots using his UV flashlight I was convinced of their existence. So instead of costing $99 for three rooms as I originally expected, the total bill was $400.
Hours later, after the carpet dried and before I started moving the furniture back in, I took my own UV flashlight downstairs to examine the job that had been done. To my complete dismay I found the urine spots were bigger and brighter than ever. If I am expected to pay a premium price for biological treatments, it would be reasonable to expect the stains improved or totally removed. This is just the opposite of what I have found.
Please either have your people return and finish the job or give me my money back. I have photos of those spots taken under UV light that I will post on Facebook should you not take my request seriously. I am a seriously disappointed customer.

The employee was very educational and knowledgeable

They were thorough and even came back for a touch up to make sure I was completely satisfied. I love how much advance notice is given before arrival so I could make sure my carpets were cleaned and furniture was moved beforehand.
Overall, very satisfied and will definitely use them again as well as recommend to friends, neighbors and family.

great effort to get every spot out. pleasant tech.

My carpets always look great ! I won’t use anyone but Zerorez to care for my floors