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31768 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets look and feel great!
Tyler was on time. She went over pricing and options. Did a great job. Very friendly and efficient. Thank you
They worked hard to get me stains and smells out of the carpet. They did not rush the job and were very polite .
The process is clean and fast. The workers are friendly and take care to wear foot protection and to also protect the corners in the house from the hoses.
Cleaned more thoroughly.
Everything!!!!!
I like how the carpet stays clean and how softer nice it is after it dries
Ben worked hard to make sure our carpet was as clean as it could be. And it looks great!
Prompt! Helpful! Went the second mile!
Our cleaner, Richard, was awesome!! He was so friendly, took time to answer questions and did a great job. He def sold us in more services, happy we did it all. Very pleased!!
You always let me know when you're on your way and the carpets looked very clean.
After the cleaning and waiting nearly 36 hours for the carpets to dry, i vacuumed the carpets before walking or setting up the rooms. From each room I was surprising was the amount of dirt vacuumed up. I had to empty the canister after each room.
I was not expecting this and now questioned if the carpets could have been cleaned better.
Everything was great! The workers were pleasant and helpful. Results were awesome and price too!
i did't give you because there ere a couple spots that didn't get clean that i had to spot clean myself
The technician, Hunter, was very thorough and extremely careful. I would ask for him again.
He was very friendly and good to deal with and was there when he said he would be. A Big Thank You to Hunter.
My house has a lingering wet dog smell.
Friendly service.
Your technician was helpful and very considerate of what our needs were. He went over everything he was going to do and had suggestions to improve the service. He went through each room with his large brush vacuum first, which really helped with getting the pet hair out of the carpet. We have two dogs and cleaning up the fur is a constant effort in our house.
The young men were nice, polite, and were mindful of our home. But it seemed like they didn’t CLEAN our carpets. They just ran the vacuum/spray device over the carpet once and really didn’t put effort into really doing a GREAT job. Like going over what we’re obviously areas that needed more attention. A good job but not one that I’d put my name behind.
Quick & friendly service!
Super fast, simple, and CLEAN!
Our technician did an amazing job. He was very professional and a hard worker. We had a lot of carpet to clean and he was great! Other companies have left my carpet soaking wet but not zerorez! I love that you don’t use soap that only makes your carpet more dirty.
Our technician was so professional, really great. My concern and confusion is that after he left I rubbed a white towel in some of the rug that had been cleaned and it came up dirty. Then I rubbed it in several of the carpet areas and got the same result in each room. I understand if drains won’t come out but is there supposed to be dirt still in the carpet?
There has been an awful smell to our carpets that wasn't here before after they were cleaned. There were a few spots that I was really hoping to get out which is why I wanted the carpets cleaned but the spots are still there.
Professional and friendly employees. Excellent carpet and tile cleaning.
My carpets looked really clean and the young man who came was excellent.
The service representative was very nice, she explained what she was going to do and how much it would cost us. She did a great job on our carpet!
Friendly efficient technicians. Our carpet looks amazing!
kept appointment and did a good job.
No Soap Residue and very clean carpets