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31767 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
great servie and good work. On time and professional
I like it doesn’t make my carpet and rugs crunchy. It’s affordable. Nice people
Great service. It still took a day to dry but I think it was because it was so cold.
My carpets stay clean longer when cleaned by your system. Friendly and efficient worker who went right to work, treated stain spots and worked diligently to restore my traffic patterns to a better look. Carpets dried quickly and my furniture could be replaced that same day.
I appreciated the discount for food item donation.
Carpet cleaning was performed in a fast, through, and professional manner.
The technicians were very professional and informative. They did a wonderful job and I was impressed at how quickly they were finished.
I very much appreciate that there is absolutely no chemical use and no odor at all.
Nour did a great job. He was very professional and was willing to explain the process. He let me know right away that my hallway which I had been told would be $20 was too large and would actually be $40.
Most of all I liked that the spots on my carpet came up and dried quickly. I hope that they stay clean!
Zerorez did a great job cleaning our carpets, I also love that they don't use soap to clean them!
We liked everything about your products and services.
Great service, very respectful of our home. On time, great communication.
John was professional and very helpful.
The cleaner was efficient and did a good job. We could see a big difference in the high traffic areas.
We liked how quickly we could have service and the job was well done!
Your employee John did an excellent job. He explained everything before he started so we knew what to expect. He also advised us just before he left to be careful of the stairs so that we wouldn't slip and fall. Our carpets look great.
We are very pleased with the two carpet cleaning jobs from zerorez. The gentlemen that did the work were most kind and efficient as they completed their assiignments. I would highly recommend your company to anyone wanting their capets cleaned .
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Respecfully,
Claudia and Albert R. Page
The carpets at our business were absolutely filthy and had not been cleaned for six years. It was amazing what a great job Zerorez did to help clean these carpets. Very happy with the results.
The smell of the carpets is wonderful and the service was very good!
I was surprised at how clean my carpets turned out.
Hunter was a great technician, and spent considerable time and effort to do a great job! The only negative is the cost for the cleaning, especially the cost to protect the carper per room. The cost would be the one consideration for me while shopping next year for a carpet cleaning service.
Very professional. They kept me updated with the time the tech would arrive. Listened to my requests and acted in what I wanted. Looks great!!
Our technician Ryan was very awesome! We were very impressed with his service and the quality of work. Not all of our stains came out of the carpet, but he warned us that this might happen. He didn't make promises that he couldn't keep. Our carpet looks better than it has in years!
Really liked the service crew. They were very polite and helpful, plus our carpets look great.
Stains on carpets and furniture. Kept receiving excuses instead of solutions. VERY disappointed!!
Michael did a good job.
We are delighted with our beautiful clean carpets!! They look like new, and smell like fresh air. The young man who did the work in our home is an asset to your company. He explained problems and possible solutions for various carpeted areas. He worked quickly and throughly, and made sure that any problems had been solved before he left. We have always had great experiences with Zerorez - and this was another success!
I love that there are no soaps or chemicals used in the cleaning process. Caroets seem much softer and not crunchy after they dry. Good service too.
My carpets stay clean longer, and they look brilliant after they are cleaned.
Our house is still smelling clean a week later. Zerorez worked great!
The tech said they were able to get a stain out of our carpet when they actually didn’t. I don’t appreciate them thinking they were the best when they weren’t.
The tech was friendly and helped answer any questions I had. He was very thorough and our carpets looked great afterwards.