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based on 33965 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clemente our service person was very informative since this was our first time using your service. He explained the difference in the process from other carpet cleaners. Time will let us know if we are 100% satisfied.
I would recommend Zerorez to everyone....They removed all the GREASE spots in our carpet and did a beautiful job on the tile!!!
very prompt, knowledgeable, thorough yet quick. very friendly techs, terriffic job!!
The technician that cleaned my home was not rushed to get to the next job. He made sure I was informed and that the work was completed to my satisfaction before he left.
The technician was on time and very friendly and professional. The carpets look great!
Quick efficent service which dries quickly.
Clean and fast
I like the results!! My new pomeranian had urinated in several areas and the spots no longer show. My husband spilled a soft drink on the carpet and that also came out right away.
Carpets came clean, unlike another company I used previously.
The technition seemed very organized and did a good job.
The service man was very nice.
My daughter quit sneezing every time she came in the house after the ductwork was cleaned out and her carpet claimed. David was a thorough and polite technician. He sold me on your furnace filter and the inside air cleaner. I'd never heard of them before and truly hope they work the way they were described.
Fresh, clean, and neat
They were so professional! They emailed us as soon as we set our appointment, were very good about letting us know a very close estimate of when they would arrive and were very professional and courteous upon arrival! The house looks great and they really care!!! THANK YOU!
Faster drying. Works better, no residue. AND your technician was awesome.
I liked that David was so willing to answer all of our questions.
Nothing as far as we are concerned. Please with the technician and the results.
I was losing hope of extending the life of our carpet for a couple more years. With 8 kids and their friends walking on our carpet for the past 4 years, I wasn't even sure if it was worth trying to clean the carpet. I was amazed at how well zerorez got the carpet looking good again. You restored my hope! Thank you. I have already referred 2 people!! We will certainly call you again.
Felt it was overpriced. Technician came down on the price when I was shocked but still I hate to have to haggle.
We'll see if the job holds up and it was worth the price.
I felt like the price was a bit high for the service provided.
my carpet looked great and the service tech was very thorough
We are always looking for Eco friendly services. I liked the idea of no soaps used.
You clean carpet very well!
Zerorez made our carpets look like new.. We have used another carpet cleaner for years and have been quite happy. However we decided to try Zerorez, what a difference! The cleaning was so much better and the customer service was great. We will be having Zerorez clean our carpets from now on.
My carpets look and feel cleaner than when I have had them cleaned by other companies. Professional service as well.
The manager said he would send me the warranties. I still haven't seen those. With the challenges we had with my tile, I think your people did a great job. But follow through isn't a very strong suit for them
Tell me about the protectant on the phone or online so I could think about it, compare options, and decide so I didn't have to decide on the spot.
Fast and no chemicals
The person came to my home was very nice and professional. He did not take a long time to complete his work and I was very pleased with his work when he was competed.