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based on 33965 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets and tile always turn out like new.
you were on time and my carpets cleaned up well
Extremely friendly, on time and Isiah was very professional. He deserves a promotion and a raise in pay.
I was Quoted 3 different prices by the scheduler.
1 family room 4 bedrooms 1 hallway and 17 stairs.
1st she told me it would be 165$
later in the conversation she said it was 185$
5 minutes after scheduling the appointment, she called back saying the price was $204
But she would take 4$ off for the mixup. (Generous!:)
Upon completion my wife was billed 260$
and all we added to the original price was 1 closet at 15$
The cleaning was fine... The taking of my order & pricing was very misleading.
& I felt ripped off.
The price paid seems more than expected. The carpet stayed wet a lot longer than expressed. The tech said it would be dry in 5 to 6 hours and it wasn't completely dry for 24 hours.
some stains were not removed where it transitions from tile to carpet not satisfied where carpet meets base board.
Your technician offered solutions to get my carpets extra clean and sanitized. He knew exactly what would work on the stains/spills on the carpet. I feel that he saved me from having to replace the carpet.
Took time to explain about their service. I was very impressed how my carpets looked after they were cleaned by Zerorez.
My townhouse is for sale, and my carpet looked hopelessly dirty to me. I have moved to Logan, Utah, and today was my first chance to see how Zerorez did -- I was impressed, to say the least! It looks MUCH better than it did. Thanks!
How clean it is
Really like the whole concept of leaving no residue from the cleaning process. Plus, Daniel (your employee who performed the service, was the BEST!
I like the soft, clean feeling of the carpets after they have been cleaned.
I liked the technician. He was very professional and did a good job cleaning my carpets and answering all my questions.
Your product cleans very well and takes care of pet stains. Your services are prompt and efficient and Isaias Melchor was terrific!
I liked how quickly the carpets dried, the final price was the same as the one I was quoted and my carpets look great!
I was mainly dissatisfied with the length of drying time. He said it would dry in 4-6 hours. He left my house around 10:30 and parts of my carpet (with windows cracked open and decent breeze) were still damp around 6:00 that evening! I lowered my thermostat and cracked all the windows for lots of hours. It was very cold for a long time and still had damp carpet. No area was dry after 6 hours. The guy was very nice and I am happy with the cleaning.
The carpet seemed cleaner than other times we have had it done. The representative was very nice and friendly.
Love the no chemical clean feel to the carpet and the knowledgable technician who came to our house.
Our carpets really seem clean. The fist time we had Zerorez, you were able to get out stains that other cleaners were not able to remove. We also like the good prices with the three room promotions. We used a KSL promotion this time and felt like we got a good deal.
Price matched my other quotes.
I am thrilled with the effeciencey of the work and the ability to remove stains in such a short anount of time. I had my house cleaned and then a gift to my friend First name removed to have her house cleaned. The workers were pleasant and tidy and couldn't have been nicer. However, I did not receive an e-mail concerning the work completed at 19786 wyngate park drive in south jordan. Thank you, Tawnya Stephens
He showed up on time and did the job very well. He explained exactly what he was doing and how best to maintain my carpets.
The carpet looks great and we appreciate it!
Zerorez service is quick and efficient. The carpet smells clean and looks great afterwards. I was wanting to replace my carpet downstairs, but after Zerorez, the carpet looked so clean that I didn't need to replace it. The two techs that have come out to clean my carpets have been polite and clean cut. Thanks for such great service!
I liked that there is no soaps involved and that everything comes out looking like new.
Didn't leave crusties
the smell.
The product used smells clean and fresh and David did a terrific job!
Great care in my carpet cleaning. I also like the non-residue and it does not smell like chemicals
I have already recommended you to my friends and family. I know of one friend on Osmond Lane, who has already made an appointment with your company. David, your employee was friendly and knowledable about carpet and the fabric on the couches. He did an excellent job on the white couches and chair. They have never look this good since they were new. He really took his time and did not skimp on time or effort. He was good to explain everythng and give us hints on the care of our carpets and furniture.
Carpets look and feel great!