Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33965 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 15, 2012 — Rated 10 out of 10 by C.C. Zerorez Salt Lake City
What do you like about our products and services?

I really like Zerorez. They do an incredible job on carpets and furniture. I had a carpet that I thought I was going to have to replace but Zerorez was able to get out all the stains. My dining room chairs looked brand new when they finished with them.
I also love the feel of the carpets after they are cleaned. They are nice and soft.
I highly recommend this company!

Report a concern   March 15, 2012 — Rated 10 out of 10 by M.O. Zerorez Salt Lake City
What do you like about our products and services?

I love how fast the carpets dry.

Report a concern   March 15, 2012 — Rated 10 out of 10 by V.R. Zerorez Salt Lake City
What do you like about our products and services?

I liked the service man and the way he explained everything. My carpets looked very nice when he was through.

Report a concern   March 15, 2012 — Rated 9 out of 10 by M.T. Zerorez Salt Lake City
What do you like about our products and services?

Kasten was very informative, efficient, and punctual.

Report a concern   March 14, 2012 — Rated 10 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look like new! I'm not happy about giving my tech a $25 coupon and him not applying it.

Report a concern   March 14, 2012 — Rated 9 out of 10 by A.M. Zerorez Salt Lake City
What do you like about our products and services?

The cleaning was very effective and your technicians knowledgeable and friendly

Report a concern   March 14, 2012 — Rated 10 out of 10 by W.F. Zerorez Salt Lake City
What do you like about our products and services?

It was quick, it smelled good and they go a big stain out of our front room.

Report a concern   March 14, 2012 — Rated 10 out of 10 by S.P. Zerorez Salt Lake City
What do you like about our products and services?

I have recommended Zerorez to lots of friends. I'm one of your first customers. I came to you after having my carpets steam cleaned and the spots coming back worst than before they were cleaned. I love your technology and great technicians. Also your willingness to return if I'm not 100% satisfied. Love Zeroez

Report a concern   March 14, 2012 — Rated 10 out of 10 by A.M. Zerorez Salt Lake City
What do you like about our products and services?

Everything. Your technician was courteous and on time. He went the extra mile to make sure I was happy with the job. My carpets look brand new! Thanks

Report a concern   March 14, 2012 — Rated 10 out of 10 by M.R. Zerorez Salt Lake City
What do you like about our products and services?

Everything! We have been very pleased with the work and the guarantee; this time it even dried very quickly.

Report a concern   March 13, 2012 — Rated 10 out of 10 by M.G. Zerorez Salt Lake City
What do you like about our products and services?

I loved that the carpet wasn't too wet. It cleaned up beautifully too. I liked the price.
Your technician was patient, informative and did a great job. I want to get him next time!
Thanks! You are as good as you say!

Report a concern   March 13, 2012 — Rated 8 out of 10 by P.J. Zerorez Salt Lake City
What could we do to improve?

Where the young man cleaned a really dark place in front of a chair, it is still quite damp and dark
A place in front of my back door is now dark and damp

Report a concern   March 13, 2012 — Rated 10 out of 10 by N.B. Zerorez Salt Lake City
What do you like about our products and services?

Your employee did a great job. He was very friendly great communication. I will be ordering your furnace filter because he did such a great job and gave me great info on your furnace filter. Your employee has won you a customer!
Thanks for the great economical job

Report a concern   March 13, 2012 — Rated 10 out of 10 by J.G. Zerorez Salt Lake City
What do you like about our products and services?

The results are great and the service men very helpful

Report a concern   March 13, 2012 — Rated 10 out of 10 by B.J. Zerorez Salt Lake City
What do you like about our products and services?

My carpet looks amazing!! Even after a few weeks it looks great! other Carpet cleaners the stains pop back up and this time it didn't!!! So nice!

Report a concern   March 13, 2012 — Rated 10 out of 10 by J.R. Zerorez Salt Lake City
What do you like about our products and services?

Your process WORKS! Service tech was very professional and took the time to make the carpets look as best as they could. Thank you!

Report a concern   March 13, 2012 — Rated 9 out of 10 by D.W. Zerorez Salt Lake City
What do you like about our products and services?

no soap no residue

Report a concern   March 13, 2012 — Rated 10 out of 10 by K.M. Zerorez Salt Lake City
What do you like about our products and services?

Daniel took pride in what he did. He was patient & thorough. The carpets looked very clean and not very wet when completed.

Report a concern   March 12, 2012 — Rated 10 out of 10 by D.J. Zerorez Salt Lake City
What do you like about our products and services?

The prices, service, quality of the job, no residue!

Report a concern   March 12, 2012 — Rated 9 out of 10 by D.W. Zerorez Salt Lake City
What do you like about our products and services?

The service was Great

Report a concern   March 12, 2012 — Rated 6 out of 10 by M.O. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I used KSL coupon to initiate business with Zerorez, thinking that I was getting a good deal. The technician arrived and quoted me over $600 for a job that I understood was going to cost $160. I feel like I got ripped off with a "cat urine" treatment that cost me over $200 alone. My carpet is still stained and smells like urine. How can that treatment cost so much and be so ineffective?

Report a concern   March 12, 2012 — Rated 9 out of 10 by J.R. Zerorez Salt Lake City
What do you like about our products and services?

The carpets were very clean and looked great. Technician was knowledgeable and helpful.

Report a concern   March 12, 2012 — Rated 10 out of 10 by C.E. Zerorez Salt Lake City
What do you like about our products and services?

I really like that you protect the corners of my walls and the stairwell corner! I spent a small fortune on painting and on staining the stair railing and I do appreciate the extra care you take. It is one of the best cleanings I have ever had.

Report a concern   March 12, 2012 — Rated 10 out of 10 by K.Q. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals - friendly service! Not pushy at all!

Report a concern   March 12, 2012 — Rated 10 out of 10 by A.L. Zerorez Salt Lake City
What do you like about our products and services?

Good quality, carpet stays cleaner longer and the techncian was very professional.

Report a concern   March 12, 2012 — Rated 5 out of 10 by S.L. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

We had heard so many great things about Zeroez and we couldn't really see a very big difference. Maybe if more time was taken in sucking up the dirt and going over the areas several more times more slowly... it would help.
My husband came home and worked on the darker spots of the carpet after work.

Report a concern   March 12, 2012 — Rated 10 out of 10 by L.J. Zerorez Salt Lake City
What do you like about our products and services?

My carpet and stairs look and feel very clean.

Report a concern   March 11, 2012 — Rated 10 out of 10 by C.B. Zerorez Salt Lake City
What do you like about our products and services?

Great job; our carpets were very dirty! They look great now. The guys who came were friendly and courteous.

Report a concern   March 11, 2012 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

The quality of cleaning that you do. The service technician was very nice and did a great job.

Report a concern   March 11, 2012 — Rated 10 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

The technology is the best for cleaning carpets and tile, including pet and protective treatments. And, the technician (ours is Jerry) really knows his stuff; he's professional, thorough, and always gives the best service. We wouldn't use any other company.


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