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based on 33686 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Have all your technicians perform more equally.
Quality of service was excellent, cleaning crew was friendly and efficient, price was fair.
Prompt, courteous, quality serviice
Offering to put things up on foam blocks. Each time I have had to ask them to put blocks under my table and couch. Stanley steamer will move furniture, put it on blocks and clean under it. Other than that it was great!
The floor stayed clean, no residue.
I like the fact that there is no soap being put into my carpet. In the long run the carpet stayes cleaner because there is no residue attracting dirt. Additionally, I like the lasting clean smell of the carpet. I also have peace of mind that my grand children are rolling around on very clean carpet that is not a magnet for germs.
No chemicals
I love the way our carpets get so clean. You do a great job!
The service was really good and the carpets looked better than I ever thought they could.
Carpets look cleaner than any other service we have ever used. No strange smells. Carpets stay cleaner longer.
Great customer service. And my carpets look really good.
Dries quickly, and techs come and get the job done quickly
Our buildings are mainly industrial properties. Zerorez is always able to make the carpets look nice even with all the wear and tear from traffic.
it was quick and my house is really clean
We had some carpet that house trained several puppies. The option to clean both the top and bottom of the carpet as well as replace the pad was terrific.
A few spots were missed also they did not tell me how to prep my floors for the best cleaning
On time, carpets look wonderful, no leftover residue. This last service, however, left my carpets much wetter than usual. Don't know what the difference was.
THE MEN WERE FRIENDLY, ANSWERED AL OUR QUESTIONS, AND PUT BACK THE FURNITURE THAT HAD TO BE MOVED. WELL DONE OVER ALL !!
First name removed & MARILYN Last name removed
clean and fast
My carpets look better and feel better than when we moves in.
Efficient and job well done, helpful
Not totally satisfied with the granite seal.
There seems to always be a film on it when I use the recommended cleaner I bought from our service rep. I feel it cost a lot of money and unfortunately I'm not real pleased.
How clean everything gets and how quickly things dry
My carpets were much cleaner than they were when I used another company. I was impressed and I felt the price was competative.
Zerorez came recommended by a friend and we were equally pleased with the service. Our wool carpet is at least 25 years old (we think) and they did a wonderful job getting out some stains I thought would be there forever. Pleasant employees; good service.
The carpets look and smell great! Also, the loveseat that I had cleaned looks amazing.
Everything
That they are chemical free and the still clean the carpets and treat stains.
Love the concept of zerorez and they do a great job cleaning. I do feel a lot of pressure from the technicians about the pricing, but it is not very clear and it is hard not to know how much I will have to pay until they come.
prompt service, friendly and well trained workers, my clean carpet and like new looking tile speak for themselves.