Zerorez Portland
9540 SW Tualatin-Sherwood Rd.
Portland
OR 97062
United States

Client Testimonials

Report a concern   March 22, 2016 — Rated 10 out of 10 by G.T. Zerorez Portland
What do you like about our products and services?

Tyler was extremely competent, knowledgeable, professional, friendly, and helpful. He represents your company very well.

Report a concern   March 22, 2016 — Rated 10 out of 10 by K.S. Zerorez Portland
What do you like about our products and services?

carpet does not feel stiff after it is cleaned like there is a residue on it

Report a concern   March 22, 2016 — Rated 10 out of 10 by J.D. Zerorez Portland
What do you like about our products and services?

Easy to work with, courteous staff and quality work.

Report a concern   March 22, 2016 — Rated 10 out of 10 by L.M. Zerorez Portland
What do you like about our products and services?

No chemical odors and carpets dry fairly quickly.

Report a concern   March 22, 2016 — Rated 10 out of 10 by D.L.L. Zerorez Portland
What do you like about our products and services?

I like no soaps or cleaners. Safe for kids dogs and allergies.it works great and clean.

Report a concern   March 22, 2016 — Rated 10 out of 10 by M.M. Zerorez Portland
What do you like about our products and services?

Your method is odorless and feels clean afterwards-leaving no residue behind. Your technicians are friendly and efficient. You are reasonably priced and offer a great service. Thank you~

Report a concern   March 21, 2016 — Rated 10 out of 10 by L.D. Zerorez Portland
What do you like about our products and services?

Chemical free I think.

Report a concern   March 21, 2016 — Rated 9 out of 10 by Mickey Bartle Zerorez Portland
What do you like about our products and services?

Overall great customer service and attentive to areas that needed attention. Zerorez was able to get an appointment scheduled and confirmed with very little turnaround time after accepting the quote.

Report a concern   March 21, 2016 — Rated 10 out of 10 by R.S. Zerorez Portland
What do you like about our products and services?

Excellent service, friendly people and great cleaning results

Report a concern   March 20, 2016 — Rated 10 out of 10 by S.B. Zerorez Portland
What do you like about our products and services?

No residue, no harsh smell and no crunchy carpet

Report a concern   March 20, 2016 — Rated 10 out of 10 by J.K. Zerorez Portland
What do you like about our products and services?

Very courteous and thorough young men... Carpet looks and feels great!

Report a concern   March 18, 2016 — Rated 10 out of 10 by H.Y. Zerorez Portland
What do you like about our products and services?

It looked like a new carpet, smelled fresh. I am very pleased!

Report a concern   March 18, 2016 — Rated 10 out of 10 by A.M. Zerorez Portland
What do you like about our products and services?

The service was great

Report a concern   March 18, 2016 — Rated 10 out of 10 by R.J.W. Zerorez Portland
What do you like about our products and services?

very good finished clean on a pet stained carpet.

Report a concern   March 17, 2016 — Rated 10 out of 10 by L.C. Zerorez Portland
What do you like about our products and services?

Audrick (spelling?) was very thorough and great customer service. I couldn't have asked for a greater experience.

Report a concern   March 17, 2016 — Rated 10 out of 10 by A.S. Zerorez Portland
What do you like about our products and services?

The carpet looked great. Better then it has looked in years.

Report a concern   March 16, 2016 — Rated 10 out of 10 by Jim Jenkinson Zerorez Portland
What do you like about our products and services?

Hello,
Justin was our technician and he was extremely polite and very informative. He took the time to answer our questions and complete the task at hand in a very timely manner! When Justin was finished our carpet looked beautiful! It was clean and brightly colored again!

We really appreciate Justin for his strong work ethic and special attention he gave us and our carpet!

Thanks to Justin and the staff that helped us through this process, we would definitely recommend your company to others; we've actually already shared our experience and it's only been one day!

Thank you from the bottom of our hearts!
Jim & Pam Jenkinson

Report a concern   March 16, 2016 — Rated 10 out of 10 by J.C. Zerorez Portland
What do you like about our products and services?

Workers polite ,on time, and worked carefully. The carpets looked wonderful.

Report a concern   March 16, 2016 — Rated 10 out of 10 by S.M. Zerorez Portland
What do you like about our products and services?

My carpet is soft and mostly chemical free!

Report a concern   March 16, 2016 — Rated 10 out of 10 by D.M. Zerorez Portland
What do you like about our products and services?

Promptness, willingness to answer all questions before, during and after the cleaning process. I had an "extreme" case of cat urine concentrated in a small area. I had already worked on the area for 2 days with a product that had always taken care of similar problems before this one. It was just too much to expect! So, I called my sister and asked for help. I had previously heard commercials for Zerorez on The Fish radio station but had never been in need of your services. She recommended you, so I called. The gal on the phone was very helpful and informative so I booked the the appointment for only 2 days out! I was ecstatic because the odor was so bad I was thinking about sleeping somewhere else till it got done!
Audric came Monday morning and by the time he had completed the cleaning, I could smell NO traces of the odor! Even in the wet carpet! I was totally impressed. Two days later and still no noticeable odors! I can't say enough! The sub-level extraction process gave me the confidence that this location wouldn't be an ongoing problem. Time will tell.
However, with all the absolutely positive comments, I did have one issue, totally unrelated to the services provided on site. I was not informed of the minimum charge of $129. Which I would have to pay even if the itemized charges for services provided had been less than the $129 minimum.
Aside from that I am truly pleased and impressed with your company and services and will happily refer everyone to you in the future!

Report a concern   March 15, 2016 — Rated 10 out of 10 by Everett Shultz Zerorez Portland
What do you like about our products and services?

Very knowledgeable technician. This was the first time to use Zerorez and I am very happy with the results.

Report a concern   March 15, 2016 — Rated 10 out of 10 by B.W. Zerorez Portland
What do you like about our products and services?

The knowable of my representative…very professional

Report a concern   March 15, 2016 — Rated 10 out of 10 by T.K. Zerorez Portland
What do you like about our products and services?

The service was more thorough than expected. The technician went above and beyond.

Report a concern   March 15, 2016 — Rated 10 out of 10 by Byron Barnett Zerorez Portland
What do you like about our products and services?

Excellent results, excellent employees......

Report a concern   March 15, 2016 — Rated 10 out of 10 by K.E. Zerorez Portland
What do you like about our products and services?

The way it leaves my carpets. The fact that my carpets are cleaned without chemicals. The young man that came and cleaned our carpets, was friendly, professional and very thorough. The last person that came to clean, did not spend near as much time and my carpets did not look or feel like they'd been cleaned. This time....we were very pleased with the results.

Report a concern   March 14, 2016 — Rated 9 out of 10 by A.W. Zerorez Portland
What do you like about our products and services?

It was easy to schedule an appointment. The carpet looks clean and fresh.

Report a concern   March 14, 2016 — Rated 9 out of 10 by S.D. Zerorez Portland
What do you like about our products and services?

Friendly and professional service

Report a concern   March 14, 2016 — Rated 10 out of 10 by J.S. Zerorez Portland
What do you like about our products and services?

It got out all the pet stains and the service man, Tyler did a great job. He was very respectful and courteous and did a great job on my carpets. I'm very pleased and will continue to use Zerorez.

Report a concern   March 14, 2016 — Rated 10 out of 10 by Candy Falk Zerorez Portland
What do you like about our products and services?

MY CARPET IS THREE YEARS OLD AND HAD PET STAINS ON IT THEY GOT EVERYTHING OUT AND PUT A STAIN PROTECTOR ON AND IT LOOKS BRAND NEW. I HAVE USED ZEROREZ BEFORE AND THEY DID A FANTASTIC JOB THEN. THATS WHY WE CALLED THEM BACK. EXTREMELY COURTEOUS AND PROFESSIONAL WE WILL USE THEM AGAIN CANDY FALK LA CENTER WASHINGTON

Report a concern   March 14, 2016 — Rated 10 out of 10 by Aleisa Cotton Zerorez Portland
What do you like about our products and services?

You did a great job and were very detailed with making sure everything was taken care of. I really put your guy to work cleaning the granite, a very large sectional, weird stairs along with 2 additional rooms. He stayed positive, made sure I understood the pricing for the granite and sectional cleaning and then went to work. The cleaner smelled amazing so I was sad that the orange smell left, but everything looked great and the carpet wasn't crunchy afterwards. I felt like I had purchased a new couch it looked so good, and the carpets looked like they did when I bought the house. It kicked off my spring cleaning really well.


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