Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87252 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 13, 2021 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

Great job!

Report a concern   January 13, 2021 — Rated 10 out of 10 by Dexter Whittemore Zerorez Phoenix
What do you like about our products and services?

The prompt service is outstanding! Our sectional and carpet on the stairs turned out fantasticly.

Report a concern   January 13, 2021 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

It was incredibly easy to schedule and coordinate services.

Report a concern   January 13, 2021 — Rated 10 out of 10 by Joan Majors Zerorez Phoenix
What do you like about our products and services?

Very nice men,worked hard to please me!

Report a concern   January 13, 2021 — Rated 10 out of 10 by Theresa Brown Zerorez Phoenix
What do you like about our products and services?

So far I've just had a rug picked up from my house. I have not received it back. The rug was picked up promptly and the young man who picked it up was well informed, polite and efficient. I will do another review after the rug is cleaned and returned.

Report a concern   January 13, 2021 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

The water and no crusty effect after cleaning. It’s quick drying too.

Report a concern   January 13, 2021 — Rated 8 out of 10 by S.B. Zerorez Phoenix
What could we do to improve?

Your doing great just alway room for growth

Report a concern   January 13, 2021 — Rated 10 out of 10 by Teressa Glonning Zerorez Phoenix
What do you like about our products and services?

Everything was great! Very courteous, timely, and cautious! This was my first time using your services and it will not be the last. Thank you.

Report a concern   January 13, 2021 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

The men who arrived were dressed professionally ( unlike the gentleman who came previously who had baggy pants,
Holes in his shoes, shirt untucked and his butt crack hanging out for us to see....) they walked us through everything they planned to do and were in and out very quickly which was helpful because we have a young child at home who naps during the day and we were worried the cleaning would interfere with that. They were able to come earlier as well too.

Report a concern   January 13, 2021 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Very happy with results. Technition was awesom

Report a concern   January 12, 2021 — Rated 4 out of 10 by J.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I just got home yesterday after they cleaned my carpet.I was disappointed to see that the area rug I had picked up still looked like it was laying there, when it wasn’t ? A chair was moved and it looked no different where it sat. I had a spot by my bed and that was still there? I had not cleaned it because I knew you were coming. I normally clean my own carpet. I can make it look better with my carpet cleaner then you did, and I had to pay 240$ for you to come. Just very disappointing when I heard John jay and rich rave about you.

Report a concern   January 12, 2021 — Rated 10 out of 10 by Ray Devine Zerorez Phoenix
What do you like about our products and services?

No residue left in carpet. Technician was on time and professional.

Report a concern   January 12, 2021 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

The fact that there are no (?) chemicals used in your process and that is no residue left behind.

Report a concern   January 12, 2021 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

First time I used you guys - Robert M was very professional, friendly and informative. I'll definitely use you again!

Report a concern   January 12, 2021 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

The process

Report a concern   January 12, 2021 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

Personnel were very pleasant & polite...service was performed on time & results were great!

Report a concern   January 12, 2021 — Rated 10 out of 10 by Russ Perry Zerorez Phoenix
What do you like about our products and services?

Your tech showed up on time, was friendly, professional & did a great job.
This is the second time we have used your company & will do again.

Report a concern   January 12, 2021 — Rated 10 out of 10 by C.V. Zerorez Phoenix
What do you like about our products and services?

Great job! Professional service

Report a concern   January 12, 2021 — Rated 8 out of 10 by B.F. Zerorez Phoenix
What could we do to improve?

Do not leave the front screen door open when you leave.

Report a concern   January 12, 2021 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Technicians are thorough and efficient

Report a concern   January 12, 2021 — Rated 10 out of 10 by Donnene Hudspeth Zerorez Phoenix
What do you like about our products and services?

Love love love that no perfumes and chemicals are added to the water! Everything came out beautifully. We will be customers for life!

Report a concern   January 12, 2021 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Professional, quick to respond, polite customer service and technicians, great prices, and excellent service!

Report a concern   January 12, 2021 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

No residue

Report a concern   January 12, 2021 — Rated 10 out of 10 by Kurt Tennyson Zerorez Phoenix
What do you like about our products and services?

I like the self contained system in the van to dispense cleaning solution and extract it back into another tank in the van. The extraction leaves the carpet very close to dry when he leaves your home. I also have all my floor tile done and what a difference. Technician was very knowledgeable about how best to remove stains. I would recommend Zerorez to do a good job.

Report a concern   January 12, 2021 — Rated 10 out of 10 by Irene Renstrom Zerorez Phoenix
What do you like about our products and services?

I am very sensitive to smells and this process doesn't make me sick or make me lose my voice.

Report a concern   January 12, 2021 — Rated 10 out of 10 by Lisa Keenan Zerorez Phoenix
What do you like about our products and services?

I like being able to schedule online. The guys are always nice and professional.

Report a concern   January 12, 2021 — Rated 10 out of 10 by Odessa Bevill Zerorez Phoenix
What do you like about our products and services?

The service that was provided by Joe was excellent!! I would recommend this company to everyone who needs carpet cleaning. Very satisfied customer

Report a concern   January 11, 2021 — Rated 10 out of 10 by Theresa Harvey Zerorez Phoenix
What do you like about our products and services?

Zerorez cleans the dirt from the carpet better than any other carpet cleaner. I have not had to get new carpeting since I have had my carpets cleaned by zerorez.

Report a concern   January 11, 2021 — Rated 7 out of 10 by T.J. Zerorez Phoenix
What could we do to improve?

Area rug looked fine when it was being cleaned, and once dried, it is still extremely dirty and now it is wavy (we are placing items on it to straighten it out). Other rugs are all "crusty" now, even after a vacuum was used on them. We will vacuum again and see how it goes, but overall we are disappointed in the results.

Report a concern   January 11, 2021 — Rated 10 out of 10 by W.W. Zerorez Phoenix
What do you like about our products and services?

Colton was a good


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