What our clients think of us!

Great!

Fast and friendly service

I like that you don't use soap and the carpet not only dries quickly it's not hard and stiff when it does completely dry. The technicians have all been on time, professional, and preform the work requested. Have never been pressured to have additional work done to increase the quoted cost.

Everything looked great

Good clean chemicals!

I am very impressed with my tech at Zerorez. He did a fantastic job. My carpets look brand new. Great prices too.

Our service person was polite, helpful, efficient and careful. Would use your service and recommend it. Only suggestion -- in our case area rugs had to be moved to the patio for cleaning as we have wood flooring. Service person was aware and had no problem with that. My suggestion is that you offer to come back later in the day or the next day to replace them inside as they were a challenge for my sister and I (both in our 80's) to get them back in the house. I am sure your elderly customers in this age range wouldn't mind paying a little extra for this added service.

Great cleaner Carpets loom good

Wasn’t satisfied with topical biological treatments. Left carpets sticky and crunchy. Contacted ZeroRez to resolve and you refused to re-clean unless I paid an additional $750. Pretty much extortion.

My carpet looks and feels great!

The technicians are always on time, are very knowledgeable and efficient. They don't waste time, and do a great job! A great experience in every way!

The carpets look great when you’re done but most of all I appreciate not being upsold. I realize the technician has to offer services but I don’t like the high pressure of some other companies.

Non chemical based cleaning.

We had zero Rez out in 11/2019, my carpets seemed much more fresh and clean. My carpets still smell. It smelled ok after he sprayed the scent after the clean. But the next day my rooms have a strong smell and do not feel clean.

I request a re-cleaning to be done

Very clean and smells great

No chemicals used, technician was friendly and professional. Was a good value with the promotion.

Friendly, knowledgeable, polite.
On time, neat, cleaned up.

The technician was friendly and knowledgeable and did a beautiful job!

Service tech Paul E, did an excellent job. Just moved into this house, carrpets were pretty nasty and they came out looking near new.

Brandon did a great job!

I like that you do not use soap or chemicals. I like that your technicians do not try to up sell us.

The guys did a great job. I'm always pleased with the technicians you send out.

My carpets lol and smell great

The carpets are not crunchy. It helps keep the carpet cleaner, longer.

Cleanliness

Just recently had carpet done for 1st time. Waiting ro see how well cleaning and scotch guard will hold up

Everything went well and was perfect from calling ahead, arrival on time and friendly technician.Most importantly the cleaning is great and as advertised! Our carpet is 10 years old but in good condition but the cleaning makes it look new.Two difficult wear spots were even cleaned well. This is our second cleaning and we will continue to use Zerorez, as well as tell our neighbors.

The technician was great. He was respectful of us working from home and worked around our work locations. Actually we hardly noticed him.
Could be because we have not had the grout cleaned in a while, but we thought the grout would look like new. It definitely was cleaner, but not like new.

The price is a lot higher than competitors. The carpets seem just as clean as with the competition. The tech was very friendly though

Our service person was Adrian and he was such a hard worker. Our tile floors turned out better than we could have imagined. The process of getting a quote over the phone was easy, and the final price was exactly what was quoted.