Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84623 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 19, 2025 — Rated 10 out of 10 by Michelle Smith Zerorez Phoenix
What do you like about our products and services?

Easy to book on line and communication with the office and the tech was excellent and they did a great job!

Report a concern   June 19, 2025 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

My technician was great, can you please send him kudos?

Report a concern   June 19, 2025 — Rated 10 out of 10 by Angela Higgins Zerorez Phoenix
What do you like about our products and services?

Quick and easy to schedule. I did it all online and the guy came the next day super quick, super easy and our carpets were clean.

Report a concern   June 19, 2025 — Rated 7 out of 10 by M.A. Zerorez Phoenix
What could we do to improve?

No furniture was moved, at all.

Report a concern   June 19, 2025 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

The technician was very knowledgable! He did a very good job!

Report a concern   June 18, 2025 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Services are always through, courteous, and on time. Couldnt be happier!

Report a concern   June 18, 2025 — Rated 7 out of 10 by M.B. Zerorez Phoenix
What could we do to improve?

I had an 8x10 area rug. Guy was very nice. Only took him 10 min and price was $125. To me that is too expensive.

Report a concern   June 18, 2025 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

They were absolutely fabulous to work with and the young gentleman that did the work did an awesome job! 2 bedroom carpets, 2 rooms of tile, & 4 xl barrel chairs to clean. Everything turned out even better than I thought could happen!

Report a concern   June 18, 2025 — Rated 10 out of 10 by L.O.R.B. Zerorez Phoenix
What do you like about our products and services?

Always on time, very courteous & my floors are always clean. Employees are courteous & thorough

Report a concern   June 18, 2025 — Rated 10 out of 10 by A.W. Zerorez Phoenix
What do you like about our products and services?

Our pet stains didn't end up coming out so we are calling the carpet company to remove that section of carpet (the product was supposed to be pet-friendly, etc. so they will replace it if stains dont come out). The cost of the service just got so expensive. You add on a room and stairs and pet cleaner and suddenly the cost is triple. Misleading prices/promotions. But the tech who came was really friendly, really easy to work with. Also very efficient.

Report a concern   June 18, 2025 — Rated 9 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Was on time. Got right to work

Report a concern   June 18, 2025 — Rated 10 out of 10 by P.D. Zerorez Phoenix
What do you like about our products and services?

The technician show pride in their work and respectful.

Report a concern   June 18, 2025 — Rated 10 out of 10 by Helen Munoz Zerorez Phoenix
What do you like about our products and services?

Ease of scheduling, professional and good work and results.

Report a concern   June 18, 2025 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

People are very friendly. They were on time with my appointments. They did a awesome job

Report a concern   June 17, 2025 — Rated 10 out of 10 by Barbara Williams Zerorez Phoenix
What do you like about our products and services?

I think your service people do a great job! I did have a cleaning service for about 5 year and recommended you to all of my clients. Your products do an excellent job and all of your staff that I have met are very conscientious and courteous.

Report a concern   June 17, 2025 — Rated 10 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

Did a good job

Report a concern   June 17, 2025 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Very friendly and he took his time to do a good job

Report a concern   June 16, 2025 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

Miguel did an excellent job cleaning my stairs and area rug.

Report a concern   June 16, 2025 — Rated 10 out of 10 by Scott Yanni Zerorez Phoenix
What do you like about our products and services?

Very happy with the end result on how the carpet looked.
The service from Jorge was exceptional. I would request for him to come back the next time we use Zerorez! I would also tell friends to ask for him. Friendly, professional & her did an amazing job!

Report a concern   June 16, 2025 — Rated 10 out of 10 by N.L. Zerorez Phoenix
What do you like about our products and services?

Ease of scheduling and quality of work!

Report a concern   June 16, 2025 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Friendly, great customer service

Report a concern   June 16, 2025 — Rated 10 out of 10 by Kathy Smith Zerorez Phoenix
What do you like about our products and services?

The carpet looks great ! He did an awesome job . Thank you, Kathy

Report a concern   June 16, 2025 — Rated 0 out of 10 by M.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

First time they were cleaned big spot in my office gentleman came back up the next day made it 10 times worse that's unacceptable

Report a concern   June 16, 2025 — Rated 10 out of 10 by Shawn Baltz-Welch Zerorez Phoenix
What do you like about our products and services?

Very reasonably priced and great customer service. Thank you so much!

Report a concern   June 16, 2025 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

NO aroma!!! I was concerned because the carpet did bubble up in several areas, but as soon as the drying was complete everything was fine. Looks Great!!! Very PLEASED!!!

Report a concern   June 16, 2025 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

I like the no soapy residue

Report a concern   June 16, 2025 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Great job & dried quickly! Colton was very friendly & professional. He did not try to sell other products or add more fees like most services that come to your home. No weird smell or crunchy residue on the carpets afterward. Have used Chemdry for years and like this product better.

Report a concern   June 16, 2025 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Eric was very professional and knowledgeable and answered all my questions

Report a concern   June 16, 2025 — Rated 10 out of 10 by Gloria Kalstrom Zerorez Phoenix
What do you like about our products and services?

The people who clean my carpets, and tile are very professional, kind and knowledgeable. The carpets and tile look amazing afterwards.

Report a concern   June 16, 2025 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

The job was well done and the cleaner was very professional.


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