Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85253 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 19, 2025 — Rated 10 out of 10 by Ann Klajda Zerorez Phoenix
What do you like about our products and services?

I like that Miguel was prompt and he explained everything to me in terms of how to keep my carpet clean. My carpet looks like new and I would recommend you guys to family and friends

Report a concern   August 19, 2025 — Rated 10 out of 10 by Richard Shedd Zerorez Phoenix
What do you like about our products and services?

We had a fantastic experience using Zerorez for the first time. From the initial phone call, to the completed service, we were happy with everyone. Our technician Isaac was wonderful in informing us of what we needed and the best deal for us. Our carpet cleaning came out beautifully and our 8 x 12 area rug looks new again. We will definitely will use their services again and highly recommend them.
Thank you,
Jessica S

Report a concern   August 19, 2025 — Rated 10 out of 10 by G.J. Zerorez Phoenix
What do you like about our products and services?

Ryan who cleaned our carpet was one of the best workers ever.
Due to several instances, he had to get more longer tubing,
etc. and he worked tireless to get it and also more help.
Most workers today would have given up and left, but Ryan
stayed until the job was done and he deserves an increase
in pay! An excellent employee!

Thank you Ryan!
The Last name removed's

Report a concern   August 18, 2025 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

The rep was very thorough and efficient. He was able to make our carpets looks much cleaner. Great service!!

Report a concern   August 18, 2025 — Rated 10 out of 10 by Z.S. Zerorez Phoenix
What do you like about our products and services?

Mike T was great cleaning our carpets. Great customer service and he explained everything that he was doing. Thank you Mike T

Report a concern   August 18, 2025 — Rated 10 out of 10 by D.N. Zerorez Phoenix
What do you like about our products and services?

Natural clean

Report a concern   August 18, 2025 — Rated 9 out of 10 by M.Q. Zerorez Phoenix
What do you like about our products and services?

friendly tech, quality service, floors/carpets look clean, efficient service times

Report a concern   August 18, 2025 — Rated 10 out of 10 by Barbra Dammer Zerorez Phoenix
What do you like about our products and services?

The gentleman did a super job & was very informative.
We will certainly recommend your services again & will look into what other services you have.

Report a concern   August 18, 2025 — Rated 10 out of 10 by O.Q. Zerorez Phoenix
What do you like about our products and services?

Of course we would recommend your services!

Report a concern   August 18, 2025 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

The technician was amazing. He was friendly, thorough, and cleaned up perfectly. My recliner looks new and it is 25 years old. I always use Zerorez!

Report a concern   August 17, 2025 — Rated 10 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

Rapid response. Professional personnel. Extremely good results, especially with pet stands. Very happy I found them.

Report a concern   August 17, 2025 — Rated 10 out of 10 by D.O. Zerorez Phoenix
What do you like about our products and services?

Professional, friendly and fast service. Carpets dried quickly.

Report a concern   August 17, 2025 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

Jeff was very efficient, clean, and made the process easy

Report a concern   August 17, 2025 — Rated 9 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Always a great service

Report a concern   August 17, 2025 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

This is the second time I have used Zerorez and I’m very happy with the quality of their work and the professionalism of their team. Very thorough.

Report a concern   August 17, 2025 — Rated 10 out of 10 by Brian and Summer Stewart Zerorez Phoenix
What do you like about our products and services?

Gets carpet clean, any/all stains out, without using harsh chemicals, leaves your carpet feel soft.

Report a concern   August 17, 2025 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

My carpets were clean to look brand new! Ceramic tile and grout look excellent!

Report a concern   August 17, 2025 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

The tech, Mario, was very professional. He was respectful of our home and our time. He made sure to explain the product and process.
We were so happy with how the carpet looked and felt the following day once completely dry.

Report a concern   August 17, 2025 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Good job

Report a concern   August 17, 2025 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

This was the very best carpet cleaning I have ever had. Ryan Stevens and his associate Andrew were absolutely wonderful. They were both, very professional but more importantly to me, was how I was treated by them. They were very personable and answered my concerns then gave me a few recommendations I had not thought of. They were very patient and did their work on my carpet very throughly. What was very important to me was after they were finished, I did have a few questions and they did not make me feel like i was taking up too much of their time.Both of these young men are definite assets to your company not only in their approach to their job in doing everything well but the way they interact with their customers. In the future I will always have zerorez on speed dial when I need my carpets cleaned. Thank them for me and thank you Zerorez for living up to your reputation.

Report a concern   August 17, 2025 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Technician was very professional and acted like he knew what he was doing.

Report a concern   August 17, 2025 — Rated 10 out of 10 by Mary Harpel Zerorez Phoenix
What do you like about our products and services?

My carpets came out great! Spots were removed, very happy with the service! The techs were so nice and courteous!

Report a concern   August 17, 2025 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

The representative who actually did the carpet cleaning was very good. The carpets came out as good as they possibly could.

Report a concern   August 17, 2025 — Rated 10 out of 10 by Marie Preston Zerorez Phoenix
What do you like about our products and services?

Ty was very professional and explained everything that he was gonna to do. I highly recommend you get Ty the next you get your carpet or tile done.

Report a concern   August 17, 2025 — Rated 10 out of 10 by Rick Griffeth Zerorez Phoenix
What do you like about our products and services?

Professional, courteous and on-time!

Report a concern   August 17, 2025 — Rated 5 out of 10 by S.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I should have asked about chemicals used prior to cleaning, that is my mistake. The shower and shower room tile floor look great.

The rugs and sofa - you can tell where the cleaning was complete and were it wasn't; there are large strokes that were missed and they show the old dirt. The front of the couch cushions running vertical were also not complete.

WILD to me that three rooms of carpart are $129 but two rugs are $100 EACH. I basically feel like I got ripped off.

Last, being asked to tip in front of the person, IN your home, isn't cool at all. It's an absolute joke that I was even asked to tip someone for doing their job, he was lovely and friendly but tipping, come on - I'm tipped to death these days and you are a prime example of a busness that has no business asking for tip.

I believe this is my second time using you, I will not recommend you to anyone ever or use you again myself.

Report a concern   August 17, 2025 — Rated 10 out of 10 by D.N. Zerorez Phoenix
What do you like about our products and services?

Rob was amazing! After sharing some areas of concern in each of the three rooms he got to work immediately. When finished, he offered some helpful suggestions to minimize high traffic areas. At his suggestion, we agreed to utilize Scotch Guard in our bedroom area.

We were so impressed with his professionalism and work ethic we will request him again.

Report a concern   August 17, 2025 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Knowledge and professionalism

Report a concern   August 16, 2025 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

Product and techs are wonderful. No crushing under your feet when dry, Carpets are sparkling clean.

Report a concern   August 16, 2025 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

The carpets look great! I was very happy with Luis. He explained all my options and did a very thorough job. I would highly recommend him and Zerorez.


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