Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84623 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 23, 2025 — Rated 9 out of 10 by G.Z. Zerorez Phoenix
What do you like about our products and services?

Seems to work well though after the carpet dried, the next day, I could clearly see many of the spots that I could not the day before right after the technician finished. That was disappointing

Report a concern   June 23, 2025 — Rated 10 out of 10 by M.E. Zerorez Phoenix
What do you like about our products and services?

Love how fast-drying the solution is. Also how beautiful our couches look. Matt was very thorough, efficient, and kind.

Report a concern   June 22, 2025 — Rated 10 out of 10 by L.J.F. Zerorez Phoenix
What do you like about our products and services?

Cleans well gets out stains. Scotch guard works.

Report a concern   June 22, 2025 — Rated 10 out of 10 by R.V. Zerorez Phoenix
What do you like about our products and services?

nice job !

Report a concern   June 22, 2025 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule service..great clean caroets

Report a concern   June 22, 2025 — Rated 8 out of 10 by J.H. Zerorez Phoenix
What could we do to improve?

I have generally had good experiences with the cleaning- this past one though wasn’t as good. Pike was nice and professional- however one of the rooms has a weird and very visible line where the carpet is now lighter on one side and darker in the other. I have vacuumed to see if I can get the nap of the carpet to be the same in that area again but it’s not changing. Also one of the stains in another room is still visible so I’m not sure if it was treated before the cleaning or not even though I pointed it out to Pike. The motor in the truck was also putting off fumes while Pike was cleaning and so my house smelled of gas fumes most of the day after due to the door needing to be open. Pike said he noticed a weird discharge when he started the motor - if a motor needs servicing and is putting off fumes it probably shouldn’t be used so as to keep the fumes from going in the house while the carpets are being cleaned.

Report a concern   June 22, 2025 — Rated 10 out of 10 by J.O. Zerorez Phoenix
What do you like about our products and services?

on time and excellent service

Report a concern   June 22, 2025 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Joe was great!!

Report a concern   June 22, 2025 — Rated 0 out of 10 by J.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I have no outlets that work in my kitchen. None on the island or the counters. The machine was plugged in yesterday. Which outlet did he use and how does it get back on? He did start the machine and had to restart. The trip on one outlet did nothing. Nothing wrong in the fuse box. I will be calling in the morning.

Report a concern   June 22, 2025 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

Prompt, courteous service. Knowledgeable, competent technician.

Report a concern   June 22, 2025 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   June 22, 2025 — Rated 9 out of 10 by B.E. Zerorez Phoenix
What do you like about our products and services?

On time and very quick

Report a concern   June 22, 2025 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Tech that was here did a great job!

Report a concern   June 22, 2025 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

On time, reasonable cost, friendly, knowledgeable technician, explained everything, cleaned carpets and 2 chairs in a short amount of time... and I'm happy!

Report a concern   June 22, 2025 — Rated 10 out of 10 by Mark Sylvester Zerorez Phoenix
What do you like about our products and services?

Timing of services rendered, cost, & quality of cleaning our property. Great reputable company.

Report a concern   June 22, 2025 — Rated 10 out of 10 by Keri Brabandt Zerorez Phoenix
What do you like about our products and services?

Easy to schedule and understand services provided

Report a concern   June 22, 2025 — Rated 10 out of 10 by Helene Berry Zerorez Phoenix
What do you like about our products and services?

I was very happy with the results, will definitely use them again!

Report a concern   June 22, 2025 — Rated 10 out of 10 by V.T. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, good customer service, no chemicals.

Report a concern   June 22, 2025 — Rated 10 out of 10 by Joady Shapiro Zerorez Phoenix
What do you like about our products and services?

Ryan was professional- experienced
And did a Great job!
My carpets are spotless!
He was trained by my favorite named Colton

Report a concern   June 22, 2025 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

No chemicals in cleaning solution.

Report a concern   June 22, 2025 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

I was very pleased with the cleaning and the gentleman that did it was so kind and courteous and was very knowledgeable. He answered my questions to my satisfaction and your pricing is very good. Will definitely have your service again. Thank you.

Report a concern   June 22, 2025 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Clean, professional and chemical free application

Report a concern   June 22, 2025 — Rated 5 out of 10 by T.E.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet wasn’t any cleaner than when I do it with my home carpet cleaner and the price was high for the small area that you did.

Report a concern   June 22, 2025 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Good sarvice

Report a concern   June 22, 2025 — Rated 10 out of 10 by Laura Magoffie Zerorez Phoenix
What do you like about our products and services?

Did a great job, service provider was very personable. Carpets and tile look amazing!!

Report a concern   June 22, 2025 — Rated 10 out of 10 by Tracy Voegele Zerorez Phoenix
What do you like about our products and services?

Easy to book a cleaning online, they are always on time, have great people and great results!

Report a concern   June 21, 2025 — Rated 10 out of 10 by Shawna Saylor Zerorez Phoenix
What do you like about our products and services?

The technician who came to do my carpet did such an excellent job and went above and beyond to get the stains out.

Report a concern   June 21, 2025 — Rated 10 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

I love my amazing clean floors and carpets, since I work too much overtime to do it myself!!

Report a concern   June 21, 2025 — Rated 10 out of 10 by Tracy Bailey Zerorez Phoenix
What do you like about our products and services?

The whole process was conducted very professionally and efficiently. The carpet looked wonderful when the job was completed.

Report a concern   June 21, 2025 — Rated 10 out of 10 by N.H. Zerorez Phoenix
What do you like about our products and services?

Environmentally friendly, professional technicians


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