Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84623 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 30, 2025 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

The tech was great.

Report a concern   June 30, 2025 — Rated 10 out of 10 by N.R. Zerorez Phoenix
What do you like about our products and services?

My carpets are clean and soft! Anthony did an amazing job!

Report a concern   June 30, 2025 — Rated 10 out of 10 by Rebecca Bolnick Zerorez Phoenix
What do you like about our products and services?

I just wanted to let you know how amazed we are with the work Rob did. We have use Zerorez before, even on those same carpets, and no one has ever done such an incredible job as he did! Its like we had the carpets replaced. The pride in his work, his professionalism, and his craftsmanship shows like nothing we have ever experienced. Rob deserves a raise! Thank you again!

Report a concern   June 30, 2025 — Rated 10 out of 10 by Jayne Weigman Zerorez Phoenix
What do you like about our products and services?

The product,also the gentleman we had was wonderful.

Report a concern   June 30, 2025 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Good customer service from both call center and the technician. Price was fair and service was great - Highly recommend!

Report a concern   June 30, 2025 — Rated 10 out of 10 by Adrian Landavazo Zerorez Phoenix
What do you like about our products and services?

Zerorez Rocks, been use Zerorez for years now never have had a bad experience. Mathew was are most recently technician he was absolutely great to work with Rock on Mathew.

Report a concern   June 30, 2025 — Rated 10 out of 10 by Esther Berumen Zerorez Phoenix
What do you like about our products and services?

Good and fast service.

Report a concern   June 30, 2025 — Rated 0 out of 10 by V.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The tech broke my daughters bed not just a little break but cracked the headboard. Tells me there is a boo boo finishes the job & the asks for a TIP!!!!
I called the company a few days after to let them know what had happened but I didnt want him to get in trouble because he told me some sob story about how he is raising his 2 girls on his own. But the company never even called me back to make it right! I had to buy my daughter a new head board. Unforgivable how this was handled.

Report a concern   June 30, 2025 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Communicative and personable employee. I think his name was Carl. Explained every step and was very nice.

Report a concern   June 29, 2025 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Minimal to no product smell that would permeate the property.

Report a concern   June 29, 2025 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Punctual, Professional and pleasant

Report a concern   June 29, 2025 — Rated 10 out of 10 by G.C.B. Zerorez Phoenix
What do you like about our products and services?

you do a great job cleaning the carpet, service men are always polite and helpful. We do have dog our home and different options are given to clean and protect the carpet should you want to.

Report a concern   June 29, 2025 — Rated 10 out of 10 by L.I. Zerorez Phoenix
What do you like about our products and services?

On-time. Technician did a great job and was very polite. Price was as expected.

Report a concern   June 29, 2025 — Rated 5 out of 10 by J.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

This is my second or third time using zerorez, but I don't think the work is worth the money. I did not think it was worth being charged so much when I could have done the same thing with my carpet cleaner myself. I only had to hire a company because our management company required a receipt. Now, I am back at the old house today doing final things before moving and am having to do additional cleaning to the tile for spots that weren't there before. I don't think the technician is at fault as this is something I have noticed previously, its not as clean as you would think it is. I would be fine if it was the amount advertised, not the amount charged.

Report a concern   June 29, 2025 — Rated 5 out of 10 by M.Q. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

There were streaks left and spots that were not cleaned on the tile floor.

Report a concern   June 29, 2025 — Rated 10 out of 10 by A.M.S. Zerorez Phoenix
What do you like about our products and services?

the tech is very professional and polite.

Report a concern   June 29, 2025 — Rated 9 out of 10 by V.O. Zerorez Phoenix
What do you like about our products and services?

I was very pleased with the cleaning of my carpet done by Trayvon.
He was so knowledgeable and informative as well as very professional. I complimented him verbally face-to-face, and told him I was very happy with the way he cleaned my carpet.

I need to say that this is the second time I’ve used Zerorez, but this time really was the best job done.

Report a concern   June 29, 2025 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

On time, diligent worker.

Report a concern   June 29, 2025 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

everthing

Report a concern   June 29, 2025 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Came on time. Did a great job

Report a concern   June 29, 2025 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Good product. Good service.

Report a concern   June 29, 2025 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Travon was awesome

Report a concern   June 29, 2025 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

The carpet pre-treatment product worked very well. I liked that we were able to walk on the carpet before it was completely dried.

Report a concern   June 29, 2025 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

Carpets look amazing.

The machine he used left residual on the tile floor and grout. I’m unable to remove it. A technician came out to try and remove still there. Need supervision to make decision on How to can tie ad grout.

Report a concern   June 29, 2025 — Rated 10 out of 10 by Kay Speake Zerorez Phoenix
What do you like about our products and services?

Great job. Friendly service people. Show up on time and priced reasonably.

Report a concern   June 28, 2025 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

The price was very competitive. & I had a coupon! They arrived on time & worked efficiently. My floors look great

Report a concern   June 28, 2025 — Rated 10 out of 10 by Ron Forrest Zerorez Phoenix
What do you like about our products and services?

2nd time we used zerorez and we were not disappointed we will 100% use them for any of our carpet and floor care needs

Report a concern   June 28, 2025 — Rated 10 out of 10 by Mitch Paserk Zerorez Phoenix
What do you like about our products and services?

He was very efficient knowledgeable and respectful

Report a concern   June 28, 2025 — Rated 10 out of 10 by R.K. Zerorez Phoenix
What do you like about our products and services?

I just appreciate the professionalism and a good product for the money keep it up and I’ll keep using you

Report a concern   June 28, 2025 — Rated 10 out of 10 by Lucy Williams Zerorez Phoenix
What do you like about our products and services?

Professional, do a good job and reasonable pricing.


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