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based on 87213 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech tried to lie as a sales tactic. He tried selling us on a more expensive product by saying “you can see the years of wear and tear on your sofas”. The sofas were purchased brand new in May and don’t look like they have years of wear and tear, he was out to clean one stain from a spill. He also tried to sell us rug cleaning by saying our rug looked faded, it is also a brand new rug. You need to train your techs better on their selling tactics, for this reason alone I will not use zerorez again, I will not recommend zerorez to anyone. False tactics like this will never work.
great product. Carpets stay cleaner for longer period of time. Techs thorough and take great care and treat my home as their own. Price is super reasonable. So glad I heard about you on KNIX. Have referred your company to friends and family.
Jordan and Uriel cleaned my carpet and they were amazing and very professional. I was amazed how my carpet looked like after they finished. Looked like brand new carpet. I already told one of my neighbors about Zerorez.
5 STARS
(I want to buy a bottle of stain removal)
The carpets came out looking brand new and they were super dirty from previous owners. Tech arrived early too which worked out great and was very knowledgeable. He got out some deep, dark stains and I can’t even tell they used to be there.
The tech was awesome and very knowledgeable about all products and was very simple to understand. I love the no crunch after it's done
Your crew was very easy to work with and they did a careful, thorough job.
Quickly done, pricing, quality of service
The technicians were experienced and professional. They offered suggestions. Their service was great and there was no oder, smells or residue. Highly recommend.
Dries pretty quickly….not an excessive amount of water & Efficient. Scheduling is easy ! Happy with Zerorez :-)
Jennifer E went above and beyond to remove a dog vomit stain. She tried 2 different procedures to clean the spot. I highly recommend asking for Jennifer if you have any similar issues. She also kept me updated with everything she was doing during the entire process.
Very polite gentlemen who cleaned our carpeting and tile. The job was done in an hour and one-half with very good results. We will recommend Zerorez to our friends.
I would have no problem using your company I wish I knew you guys were and Company 18 years ago you are on top of my radar list
They clean well. There's no odor or crunch when walking on the carpet. Your rep is friendly and more than happy to explain what they will be doing. Share my name only with first initial & last name. Thank you.
My Zerorez experience far exceeded my expectations. The tech was prompt and polite. Most importantly, the cleaning of my carpet was excellent. No crunchy carpet and all stains were removed. I highly recommend Zerorez.
The rep that came to clean my tiles was professional and friendly. He did a fantastic job making my tiles look brand new. He took time to test if they had a sealant prior to doing the cleaning and suggested I get them resealed but didn't pressure me into doing so. I love using zerorez and will continue to use them for my carpet and tile cleaning needs
Professional staff.
Always on time, courteous, quick and carpets look great and are NOT WET!!!
Very professional, quick, carpets look great and don't stay wet long.. lives up to what is advertised
The service man asked a lot of questions to verify rug areas, gave explanations of what we may notice/ not notice and expect. He was very respectful, courteous, and got the job done in a timely manner.
The carpets look fantastic. Quick and professional service.
We had our tile cleaned and thought that the grout lines would have come out looking cleaner. I them myself and it is time consuming but they look better after I clean my floors.
Great crew, the two young men were GREAT!!!!!! They listened to me, and they did an outstanding job. Very professional in every way, they take pride in their work.
We have used Zerorez many times, this crew was the BEST!!!!! Keep up the good work. Your company's hiring and training programs are exceptional, Your Employees are a reflection of company's leadership.
Thanks for the GREAT job!!!!!
Chester & Chris Stanislawski
1024 E Frye RD # 1074
Setting up an appointment that worked best for our household could be tricky. You did it in a timely fashion.
The professionalism and thoroughness of Robert was outstanding!
We will use you again.
The young man (Ceasar) was polite and knowledgeable and did an excellent cleaning our carpet.
Great service and excellent job cleaning my carpets and tile.
Great Service Technician, she was early and she did an outstanding job with straight lines!!! LOL! Great service, Great Tech, Great overall experience!
John was very nice and treated my carpets very well.
Great quality, excellent results
Good customer service
Robert and Jeremy were such hard workers and very professional. I hope that this team will be the team that is sent out to do future orders.
Friendly. nice, gentle kind men.
I use Zerorez annually for my carpets and I have never been disappointed!
This is the first time I used the grout cleaning and sealing service. I had forgotten what our tile grout looked like but afterwards I am still beaming with happiness. I will have them clean my grout annually.
Highly Recommend Zerorez!