Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84698 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 22, 2022 — Rated 10 out of 10 by Jane Huitt Zerorez Phoenix
What do you like about our products and services?

They are on time, knowledgeable, courteous and my carpets dried really fast.

Report a concern   April 22, 2022 — Rated 10 out of 10 by J.Y. Zerorez Phoenix
What do you like about our products and services?

The service people are always polite and the carpets stay clean for a long time. No residue of soap that other companies leave in the carpet.

Report a concern   April 22, 2022 — Rated 8 out of 10 by D.G. Zerorez Phoenix
What could we do to improve?

Nothing specific. Service was great and carpets are good.

Report a concern   April 22, 2022 — Rated 10 out of 10 by N.G. Zerorez Phoenix
What do you like about our products and services?

Your representative are always pleasant and thorough

Report a concern   April 22, 2022 — Rated 8 out of 10 by P.P. Zerorez Phoenix
What could we do to improve?

tRAIN YOUNG WORKERS BETTER SO THEY DO IT RIGHT THE FIRST TIME!

Report a concern   April 22, 2022 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Natural products, great service

Report a concern   April 22, 2022 — Rated 10 out of 10 by K.N. Zerorez Phoenix
What do you like about our products and services?

My carpet gets clean!

Report a concern   April 22, 2022 — Rated 5 out of 10 by E.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I don’t know if things have changed but in the past after my carpets were cleaned they were soft. This time the carpets are crunchy. Which leads me to believe there are chemicals in my carpets now which will attract dirt and I’ll have to get them cleaned again sooner. I picked Zerorez because of zero residue. I’m not sure why you advertise otherwise. My technician was nice and did a good job.

Report a concern   April 22, 2022 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Excellent customer service, efficiency and cleanliness without use of harsh chemicals.

Report a concern   April 22, 2022 — Rated 9 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

Professional. Efficient.

Would ask R & D to develop an extension that would allow the vacuum to extend under beds and dressers.

Shouldn’t be that difficult.

Report a concern   April 22, 2022 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

Good job!

Report a concern   April 22, 2022 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

Carpet is clean and very soft. No harsh chemicals.

Report a concern   April 22, 2022 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Everything was great

Report a concern   April 21, 2022 — Rated 10 out of 10 by Carol Apger Zerorez Phoenix
What do you like about our products and services?

Friendly, helpful employees. Carpet light color, always looks great after cleaning. Alex did a great job, very thorough.

Report a concern   April 21, 2022 — Rated 10 out of 10 by Ann Licata Zerorez Phoenix
What do you like about our products and services?

We were happy to have Luke come in and clean our carpets! He was prompt, courteous, thorough and did a great job with the cleaning. Our carpets look clean with no residue crunching as we walk across it with bare feet. Great job! Zerorez is in our contact list and…not to worry…we will be calling them in again for our next cleaning!

Report a concern   April 21, 2022 — Rated 0 out of 10 by M.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The worker was very sloppy. The carpet was still wet for couple days. He did a horrible job, the carpet was not clean at all. Sorry I do a better job renting and buying a powerwash vacuum for under $200. I wasted my money

Report a concern   April 21, 2022 — Rated 10 out of 10 by Carol Smith Zerorez Phoenix
What do you like about our products and services?

Your technicians are always friendly and professional and the carpets are never real wet.

Report a concern   April 21, 2022 — Rated 10 out of 10 by Cheryl Books Zerorez Phoenix
What do you like about our products and services?

I have used Zerotez for years and my carpets come out beautiful. You should also use them for your area rugs.

Report a concern   April 20, 2022 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

Robert was extremely professional, knowledgeable and friendly.

Report a concern   April 20, 2022 — Rated 10 out of 10 by V.P. Zerorez Phoenix
What do you like about our products and services?

Brian was very friendly and cleaned everything to perfection. I had doubts about a spot or two, but they were no match for the expert cleaning job.

Report a concern   April 20, 2022 — Rated 10 out of 10 by V.D. Zerorez Phoenix
What do you like about our products and services?

Robert was spectacular
Great service

Report a concern   April 20, 2022 — Rated 10 out of 10 by P.G. Zerorez Phoenix
What do you like about our products and services?

Always great service and super clean carpets!

Report a concern   April 20, 2022 — Rated 10 out of 10 by Chris & David McClendon Zerorez Phoenix
What do you like about our products and services?

Very courteous and took care of all of our requests

Report a concern   April 20, 2022 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Always works

Report a concern   April 20, 2022 — Rated 10 out of 10 by Linda Thompson Zerorez Phoenix
What do you like about our products and services?

Everything! Professional and personable staff who always accomplish more than I hoped.

Report a concern   April 20, 2022 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

Friendly, fast service and fresh clean floors.

Report a concern   April 20, 2022 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

Arrived on time... Technician was professional and efficient... Carpets look and feel good.

Report a concern   April 20, 2022 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

Fast, efficient, friendly and helpful staff.

Report a concern   April 20, 2022 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

Right on time. Did an excellent cleaning of furniture and vinyl wood look floors.

Report a concern   April 20, 2022 — Rated 10 out of 10 by H.C. Zerorez Phoenix
What do you like about our products and services?

Great service, rugs looked amazing, early arrival.


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