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based on 85358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet cleaning is excellently done and tech is very friendly and helpful.
Great job done by Harold!
Excellent, responsible technician and the carpets look great! They also dried faster than other services we have used.
Arrival was on time. The work was done in a timely and very efficient manner. The carpet cleaner was very professional and went straight to work and explained in detail the options and the cost.
We are totally satisfied with the work.
Garry Johnson
I sincerely like the fact that Zerorez does not get the carpeting too wet. The carpeting is clean, and is fully dry within five hours.
Great carpet cleaning. Polite, professional, arrived on time. Quick drying time.
Ckean
There were some stains that it seems like the technician didn't even try to get out. It was from my daughter's dog and I had forgotten about it. The technician could have pointed it out and least given us some options.
Gavin was super friendly, fast and efficient. He explained what he was doing and did exactly that. We love they way the carpets look and feel and will definitely use ZeroRez again!
Excellent service, excellent products.
Service man was on time, very personable, explained what all he was doing and why, and did a great job.
Everything was great! The technician really cared about the cleanliness of the carpet. Jesus B. Was the best ever! I will always request him!
I had heard great reviews about zerorez so I was excited to be able to use them when we bought our new home. They came and cleaned all of the carpets, but there were some areas that looked like they weren’t cleaned very thoroughly. There were also areas where we could see dirt/dust buildup still in the carpet. The carpets did feel clean, but I was hoping for a little more I guess.
No chemicals
On time, quick, friendly service. Carpets look great too!
First it is a great carpet cleaning process with the treated water that you use.
Next is how wonderful you train your really good staff.
Ramon was our rep and he is very professional and a hard worker and we are thankful for his service
The best carpet cleaning and service
Isabella. And tech Mike got it done Fantastic work ethic and Professional service. I wanted to offer Mike your tech a job at my company. #He was that Good!! Make sure you compensate him well ! With his wokr ethic And level of Loyalty to ZR. Was exceptional you are lucky to have a Tech who expressed your company values and Quality of service as Mike! I couldn't be be more Satisfied with the outcome or your tech. Great Training on your part and Quality of Serivce Good Job!
My house smells wet. After 36 hours.
Easy to schedule and the job is always done well!
Harold, our technician, was wonderful…very professional, gave us explanations, helped us move a few pieces of furniture, and just dud an awesome job. The carpet feels great, and I know it’s clean.
Carpet is not overly wet & doesn’t dry crunchy .
Spot was never addressed, carpet smells terrible and was wet for over 24 hours
Robert H is the best. Prompt, courteous and and prices are fine. He gets out carpet spotless and if there is an issue, always comes back out. The best!
Both technicians acted professionally throughout the time that they were at our home. They made sure to do a thorough job of cleaning our carpet. They took care with our furnishings while they were here.
Knowledge, attitude, promptness and thoughtfulness.
Tyson was great to work with! What a positive employee and he was very helpful.
Excellent service, professional and friendly
Very friendly, got down to business did s good job