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based on 85354 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything
the ZeroRez rep was very nice and efficient. We did have an issue with spots all over the great room tile. Huge room. He wiped many of them but they came back. I mopped the entire floor yesterday. I will check it when I get there this evening. I have moved out so the carpets and floor was my last major issue. If the blotches are still there then I don't know what to do. I tried to take pictures but they didn't come out.
The customer service of the gentlemen that cleaned the carpets. He took the time to explain BEFORE he started and also asked how was my day going. Martha form Mesa
We had our carpets cleaned and they turned out amazing! I highly recommend Ramon too - he was professional, knowledgeable and pleasant to work
with - we will ask for him next time!
Fast and thorough job.
I have had Zerorez out before. They do a great job. My only negative is that when I scheduled online I put down 3 rooms and an area rug. I got a quote. When the tech came out, he said he needed to put it in as an area rug instead of an extra room. That increased my quote by $60. My area rug is no larger than a bedroom. I don't understand their pricing.
My carpets and tile have never looked cleaner. And your tech, Kevin, was fantastic.
The guy who came to do the cleaning was very professional and did a great job. Our carpet looked great after he was done. He removed the stains as well.
My carpets look great!
They were here on time- very pleasant young man got the cleaning done in a timely manner. I was very pleased with the results.
Our technician was very professional and explained everything to us.
The service was excellent. Our technician Jesse was so polite, detailed and took so much pride in his work.
Quality work, polite personnel, and reasonable pricing
Great job
Not what all the hype is about. I've had other carpet cleaners that also did small carpet repair which would have been nice this time. Thank you but i just wasnt impressed.
Mo did a great job
Your product is amazing and Ryan was wonderful!! Thank you for great service!!
They do a wonderful job.
Good technician, friendly and knowledgeable
under the fact that carpet was very dirty and it was hard to clean they did a very good job....I have used them for many years....
great cleaning and no smell or hard carpets
Everything & have 2 people who are going to call you.
Zerorez is always great to work with, their technicians are knowledgeable and very thorough. I think they are the best carpet and grout cleaning company in the valley!
The guy who cleaned the floors was very nice but the work was not very good. Once the floors completely dried and I looked around I found many areas that are not cleaned. You tell me what you are going to do to make this right.
very good products; straight forward re pricing.and expectations--
The tech was very professional and did a great job 😊
Our service tech was very informative, professional and efficient.
Good product
Service agent was great and did a super good job. I will always rely on Zerorez for cleaning my carpets.
Very informative and was really friendly