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based on 85354 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have had several amazing experiences in the past related to quality of work, communication and final results. This experience was under par. I requested a 30 min call ahead and received a call 5 minutes prior this is 1 of 10 rental properties we own. The technician had minimal communication skills. The end result was not at the exceptional level I experienced in the past. The home was vacant with one small table in the entire home. I understand that COVID has taken its toll on the labor pool. For this reason I will consider Zero Rez in the future. Lastly he said he would provide me with foot coverings as I was working in the house and he instructed me not to walk on the floor. when I went out since he did not return, he must have forgotten and drove off.
Easy, professional, courteous, and tile looks great!
The technician was very thorough. One of my carpets had a strong dog urine odor. He spent a few hours working on the issue. When it finally appeared the odor was gone he assured me that if it comes back Zerorez would stand behind their work and would come out to try to resolve again.
Thank you Zerorez!
Technician were on time, careful with furniture, explains what to expect and does a good job. Price is comparable to other similar companies
Where the technicians were punctual they did not get the "dog slobber" out of the chair fabric. But I was still charged full price. Probably won't use again for upholstered chairs as they didn't get very clean.
Tech was awesome, did a great job. Easy to book.
Very professional and left my carpets so clean. I’m extremely happy with their service.
On time and professional. Did a great job.
Great experience. Appreciate the insight from the tech.
Yes you were a bit pricey but did a good job.
Charge the correct amount
Mo did a great job. We're very impressed. He did carpet and tile and they both look great! We will definitely use Zerorez again and we'd love to work with Mo again!
No chemicals and the tech was very pleasant and knowledgeable.
Very nice gentleman sent to my home!
great job thanks you.....
The carpeting is very stiff. This is very unusual for our carpeting which is a very high quality - soft carpet. (You can almost hear a crunch when you walk over it.) We're glad we arranged to leave immediately after Angel completed the cleaning, and not return until yesterday, Tuesday. Angel stated it would take about eight (8) hours to completely dry. Seemed like a really long time especially since zerorez is supposed to get rid of most of the moisture.
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The loveseats look very good.
We would not be able to recommend zerorez to friends for carpet cleaning.
Name removed and Hugh Hotchkin
Our company for pleased with your service and flexibility in scheduling. Our floors look amazing.
Thank you:)
The service was impeccable and the work was superb.
Be more upfront with pricing. I was surprised when he wanted to charge an additional $175 for pet urine in a few spots..
Our technician, Noah, did a fantastic job!!! We were very happy with him! Our couches, chair, and carpets look amazing! We love Zerorez!
The young man was very polite and professional. He did a great job, we are very satisfied with his work.
He was very professional and very thorough.
My tile looked better than it has in years
On time, efficient, courteous.
Paul was prompt, polite , effecient and our carpets now look great!
Professional and thorough. Carpets look great!
I was entirely sick of carpets getting dirty about 5 minutes after they were cleaned by other companies.
Your price is slightly higher but I know I will not need cleaning nearly is often!
VERY GOOD
Very friendly, went above and beyond!

Return customer, ggood job and always fast.