Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85354 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 2, 2022 — Rated 10 out of 10 by Debbie Reedy Zerorez Phoenix
What do you like about our products and services?

Reliable, professional

Report a concern   December 2, 2022 — Rated 8 out of 10 by S.W. Zerorez Phoenix
What could we do to improve?

Doesnt clean stains as well as I thought it would.

Report a concern   December 2, 2022 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Our carpets look really good now and the young man who cleaned them was personable and professional. He really cared to do a good job and paid extra attention to some heavy stains. I like how he checked with me before the cleaning and during so that I could give my input and see the progress being made.

Report a concern   December 2, 2022 — Rated 10 out of 10 by Michael Merk Zerorez Phoenix
What do you like about our products and services?

Professional service every time!

Report a concern   December 2, 2022 — Rated 10 out of 10 by Mary Wilson Zerorez Phoenix
What do you like about our products and services?

Friendly service, very professional, well cleaned, Trevor did an outstanding job.

Report a concern   December 2, 2022 — Rated 10 out of 10 by I.H. Zerorez Phoenix
What do you like about our products and services?

Carpet is clean and the tech was very thorough and professional 👏

Report a concern   December 2, 2022 — Rated 2 out of 10 by S.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Rep was not the friendliest. Felt more like a lecture from him with the pet stains.

Report a concern   December 2, 2022 — Rated 10 out of 10 by David Collier Zerorez Phoenix
What do you like about our products and services?

Quality friendly timely service is what you get with Zerorez Trevaughn always does a great job and has a friendly can Fo attitude

Report a concern   December 2, 2022 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

The technician arrived on time, explained what he would do, and the work was great. I would definitely use them again.

Report a concern   December 2, 2022 — Rated 9 out of 10 by Roger Luton Zerorez Phoenix
What do you like about our products and services?

They did a good job getting the carpet clean and spot free. They said it would be 4-8 hrs. to dry and some of the carpet was still damp 12 hrs. later.
Some of the furniture needed younger hands to move but they would help, that needs to change.

Report a concern   December 2, 2022 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Everything, no complaints. Service was quick, friendly, and well done! Highly recommend.

Report a concern   December 2, 2022 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Great service & always on time

Report a concern   December 2, 2022 — Rated 10 out of 10 by Jessica Browne Zerorez Phoenix
What do you like about our products and services?

Your service Professioal Dilton was so great and the products don’t leave an odor. My tile looked like new again when he was finished. I will use them again .

Report a concern   December 1, 2022 — Rated 10 out of 10 by D.E.B. Zerorez Phoenix
What do you like about our products and services?

It didn’t take a long time to dry and the carpet cleaner was nice.

Report a concern   December 1, 2022 — Rated 8 out of 10 by A.B. Zerorez Phoenix
What could we do to improve?

Lower your prices

Report a concern   December 1, 2022 — Rated 10 out of 10 by Darlene Velasco Zerorez Phoenix
What do you like about our products and services?

Professionalism and efficiency make the outcome great

Report a concern   December 1, 2022 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

Colton was such a great rep for your company.

Report a concern   December 1, 2022 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Zerorez is the best cleaning service on the market. The tile grout looks great and the pricing is not totally outrageous.

Report a concern   December 1, 2022 — Rated 10 out of 10 by Megan Cone Zerorez Phoenix
What do you like about our products and services?

The technician that came out was very polite and listen to my concerns. The carpets look amazing!!

Report a concern   December 1, 2022 — Rated 10 out of 10 by Michael Fegley Zerorez Phoenix
What do you like about our products and services?

We’ve used Zerorez to clean our carpets for over 15 years, and we have always been very satisfied with their pricing, their staff, and their performance.

Report a concern   December 1, 2022 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

Mason was great carpets look wonderful

Report a concern   December 1, 2022 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

Your service man did a great job!

Report a concern   December 1, 2022 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

I’ve used Zerorez twice now and have been very happy both times with not only the outcome but the technicians! The job is done quickly and the results are great!

Report a concern   December 1, 2022 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Excellent service. Friendly staff. Carpets dry quickly., no crunchy carpets. Tile cleaning is great.

Report a concern   December 1, 2022 — Rated 10 out of 10 by Sarah Jones Zerorez Phoenix
What do you like about our products and services?

Our technician’s name was Garrett and he was friendly and professional. He took great care in protecting our property while moving his equipment throughout the home.
Our carpets look great, dried quickly, and had no odor.
We look forward to scheduling with Garrett in the future!

Report a concern   December 1, 2022 — Rated 10 out of 10 by Mark Wright Zerorez Phoenix
What do you like about our products and services?

Spencer was amazing! always use Zerorez, great service and pricing!

Report a concern   December 1, 2022 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

always on-time, technician personable and competent.

Report a concern   December 1, 2022 — Rated 10 out of 10 by Brad Baker Zerorez Phoenix
What do you like about our products and services?

the water. soft carpets, don't get dirty as quick

Report a concern   December 1, 2022 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

Second technician was hardworking polite and considerate. Did a great job !

Report a concern   December 1, 2022 — Rated 0 out of 10 by L.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Our baseboards received significant water damage from the tile cleaning process. Upon contacting customer support to try and remediate the situation, I've been ignored for two weeks even after following up multiple times. Please contact me to resolve the situation.

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