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based on 85354 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Yes
On time- very professional
Jesse, your cleaner, was very polite and professional. We have always had a positive experience with your employees.
The technician took the appropriate time to ensure that the job was done well!
It was a gift to family. Saw a commercial. We don't live in the area.
Your service person did a fine job, however, you didn't indicate you wanted cash when the job was done. I need a hard copy to prove you were paid. First name removed
Spencer was very knowledgeable and helpful.
Great employees and great product
I had a different company clean my carpets last year. There were a few stains that didn’t come out. Paul did a fantastic job. Actually, the carpets are only 1 1/2 years old. With Zero Rez, Paul had the carpet looking brand new. There were no stains left when he finished.
I won’t ever use another company. ZeroRez is the best carpet cleaning company I have ever used.
On time, very friendly and efficient. The carpets look great and there is no soapy residue.
Quality and integrity. Consistent quality of service and professionalism of staff!
Hire more technicians like the one who came to my house yesterday! He was thorough and professional. Much better than the one I had the last time.
My carpet was very soiled, but the cleaning seemed to just push the dirt around. I now have streaks of dirt all over instead of the traffic patterns I had before. Maybe that is as good as it gets, but I hoped for better.
Always professional employees, no surprise fees, quality workmanship and the carpet is dry within a few hours!
I like that this is a no chemical process. The tech us punctual and reviews the areas and carpet texture before he begins cleaning. When complete he names sure we are pleased with the job.
I thought it would end up looking cleaner. So I'm a little disappointed. But it was easy to book, the technicians were friendly and efficient.
Job well done.
The results.
The guys were great and cleaned the furniture so well.
Prompt, clean, efficient. Great experience all around.
Arrived on time, friendly yet polite and professional. Great job on carpets and couch.
Excellent results!! Friendly staff! On time!
Polite, thorough, quick.
The carpet is like almost new and fresh smelling and the service was thorough!
Carpets are clean. Customer communication is good. Work was done timely. Technician was informative, but not too wordy. He didn't try to prove himself or his product/service.
What I did not like about this service. I had a couple of really significant pet stains that I would have paid extra to try to get out. However the technician did not communicate with me. He told my wife about it and she declined service. If he would have talked with me I would have authorized the service and paid the extra fee. In short, he did not communicate with the right decision maker. Now I have to have them done again.
Great customer service!
I still have several spots and they’re getting worse
They are what you say they are and work better than any of your competitors.
Your technicians are always clean, polite, friendly, and do a great job. The cleaning process you use really works to keep our carpets fresh and clean.
Your technician Jeff did a good job explain what to do And the product that you use work very well on my floors. And rugs Your office called there was cancelations They got here much earlier which helped me out a lot. Thank you