Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86008 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 20, 2026 — Rated 5 out of 10 by D.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Not happy with the results. It took 24 hours to dry and left a crunchy feeling on the carpet.

This has not been the result on previous cleanings.

Report a concern   January 20, 2026 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Carpet got really clean

Report a concern   January 20, 2026 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Chris E. was amazing. He was very informative and recommended products based on our specific needs. 10/10 thank you Chris!!

Report a concern   January 20, 2026 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

Efficiency and convenience

Report a concern   January 19, 2026 — Rated 7 out of 10 by L.B. Zerorez Phoenix
What could we do to improve?

When the technician arrived he asked to use our bathroom & was in there for a while. We have a Safeway 1/2 mile away with public restrooms. You can’t say No, but it was uncomfortable. On a positive note he was very friendly, seemed to do a good job.

Report a concern   January 19, 2026 — Rated 10 out of 10 by L.A.G.H. Zerorez Phoenix
What do you like about our products and services?

My carpet, area rugs and tile look brand new! Very happy with the quality and price.

Report a concern   January 19, 2026 — Rated 10 out of 10 by E.N. Zerorez Phoenix
What do you like about our products and services?

Did a great job

Report a concern   January 19, 2026 — Rated 7 out of 10 by K.A. Zerorez Phoenix
What could we do to improve?

Proviide up front pricing. The technician was very nice and only doing his job but the appointment scheduling was misleading. Made it seem like the rugs were $100 each to clean. Turns out that was just the evaluation. Just did not seem up front about pricing. Again the technician was good that was not the issue.

Report a concern   January 19, 2026 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

carpets look clean

Report a concern   January 19, 2026 — Rated 10 out of 10 by George Kolb Zerorez Phoenix
What do you like about our products and services?

Fair prices, experienced technicians and great work performed.

Report a concern   January 19, 2026 — Rated 5 out of 10 by J.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

way way too expensive

Report a concern   January 18, 2026 — Rated 10 out of 10 by Joseph Ross Zerorez Phoenix
What do you like about our products and services?

Zerorez is simply the best cleaning service that I have ever used. Every aspect of the job was flawless. From their clear online information and website through scheduling, followup contact, and precise pricing, there was complete satisfaction. And Joe did a spectacular and very thorough job on my carpets and upholstery! I'll use no other service than Zerorez!

Report a concern   January 18, 2026 — Rated 10 out of 10 by P.H. Zerorez Phoenix
What do you like about our products and services?

Your employees have been knowledgeable and polite young men.

Report a concern   January 18, 2026 — Rated 10 out of 10 by T.W. Zerorez Phoenix
What do you like about our products and services?

On time and friendly. Did a great job on the carpets and got the dog odor out.

Report a concern   January 18, 2026 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

They do a great job and the products don’t have a strong chemical smell. They are quick and efficient and my carpets always look brand new when they are done.

Report a concern   January 18, 2026 — Rated 10 out of 10 by Stephanie Martin Zerorez Phoenix
What do you like about our products and services?

Affordable friendly service. On time tech. Carpets look great. No trying to up sale.

Report a concern   January 18, 2026 — Rated 1 out of 10 by D.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet just didn’t look as good as I thought it would. Spots still can be seen and some parts of carpet weren’t cleaned at all. Tech was super friendly

Report a concern   January 18, 2026 — Rated 10 out of 10 by C.U. Zerorez Phoenix
What do you like about our products and services?

Very professional and thorough with the job.

Report a concern   January 18, 2026 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Rick did a great job cleaning difficult stains out of the carpet. It looked like new when he was done and I really appreciated his work.

Report a concern   January 18, 2026 — Rated 9 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

The rep was friendly and informative. His service was quick and he did a great job.

Report a concern   January 18, 2026 — Rated 10 out of 10 by R.N. Zerorez Phoenix
What do you like about our products and services?

Promptness
Care for interior
Less moisture used

Report a concern   January 18, 2026 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Great technician

Report a concern   January 18, 2026 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Great service.
No soap residue.
Great price.

Report a concern   January 18, 2026 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

They are on time and very accommodating with special requests

Report a concern   January 18, 2026 — Rated 9 out of 10 by Rex Post Zerorez Phoenix
What do you like about our products and services?

good for the earth good for the carpet. always good to have carpet professionally done to fresh up your household.

Report a concern   January 18, 2026 — Rated 9 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Quick and thorough service

Report a concern   January 18, 2026 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Carpets came out beautiful and Nick was very thorough

Report a concern   January 17, 2026 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Everything was done throughly & in one trip.

Report a concern   January 17, 2026 — Rated 10 out of 10 by Susan Trogan Zerorez Phoenix
What do you like about our products and services?

Arrival always on time and careful set up of cleaning equipment with corner guards. Technician friendly & thorough. Been using Zerorez for years and never a complaint.

Report a concern   January 17, 2026 — Rated 10 out of 10 by Jennifer Miller Zerorez Phoenix
What do you like about our products and services?

I was so impressed by ZEROREZ. They showed up in the timeframe they said they would and the representative that came to our home was super respectful and professional. We had a few dog urine stains and he took the time to explain how the urine spread to the pad and how he could help get it out. The carpets were better than we expected. 10/10 we would recommend ZEROREZ!


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