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based on 84615 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I had two rooms to be cleaned along with two chairs. I was very happy with all the work.
Your rep was very professional & nice .. explained everything .. the carpet cleaning was great ..
the only complaint is that your service vehicle leaked oil in our driveway... now we have an oil spot... :(
The technicians were friendly and personable. I paid for the extra stain treatment and the carpet had areas of wear. The technician told me that it wouldn’t remove the discolor but they would be improved. I do not feel like there was any improvement. They were not able to remove the 2 main stains in the master bedroom and the traffic areas look as bad as before the treatment. This ended up being a complete waste of $250.
The phone call prior to the service letting me know they are on the way
Very nice guys that came to do my rugs but I was disappointed in the rugs. They were super fast and I can still see some stains. It felt like they didn't put a lot of time or effort in but also maybe it was just my rugs were difficult. I'm not sure.
Prompt and friendly.
Accommodating staff, carpet very clean, using Zero Rez for 5 years, the best we have had!
It's fast and clean. The price is reasonable. The tech, Trayvon was really nice and work hard.
Arrive on time, good products and technicians are well trained.
Justin was early, communication was wonderful, he did a great job in a timely manner. Thank you, I will be recommending Zerorez!
They fit very well.
The person who clean my carpet was very messy, he didn’t clean the carpet well in two rooms , he didn’t use the plastic to cover the edges of the wall, he didn’t map the floor after leaving the floor wet and dirty . I was very disappointed of his job . The company is great and I didn’t have any problem before , I request the same person who did the cleaning before and they say yes the same person will be here but they send somebody diferente, without notifying me .
Dried quickly and looks new. Technicians were on time, professional, and polite.
Zerorez did a great job. Came over next day to clean up 2 rooms of poop stained rugs. Dog had liquid runs. Gross. I just left it as is and did not try to clean it up. Zerorez got everything like new.
Very good work done by Michelle.
Would have her do my carpets again.
Great service, communication and work. Technician was respectful and responsive.
The service man was on time and cleaned the tile floors really well. He answered all my questions about taking care of my floor.
Michelle V was prompt, courteous and did a great job with the carpet/tile area in our 36' motorhome. We would like to have her back next year after we come home from summer travels.
Kellye P
Efficient, courteous, pride of workmanship
Scheduling was a little tricky. Arrival window was 2-5 per Zerorez but we could only do arrival between 3-5. Took multiple calls/texts to ensure technician was aware of this.
Tech arrived at 3:20 so worth the hassle.
Tech was professional, knowledgeable, easy to work with.
Alice was very easy to work with. The service provider was excellent and performed with me being there for only a short time.
Fast friendly
used you before and very satisfied
The carpet cleaning service from Zerorez was great! The technician was quick and professional and my carpets were cleaned and protected thoughly. I highly recommend Zerorez.
My technician was fabulous. She was very informative and knowledgeable kind and patient. She was awesome.
The services is great , the guy that came was very professional and did a great job. The product left my floors super clean.
It was great, Anthony did a very good work.
Carpet was left amazing! Smell good and visually very clean. the technician that did cleaning was friendly and you can tell he cared about his work. Highly recommend
We have used your service many times and will continue to do so.
Everyone is respectful, always answer any questions we might have.

Your service technicians are always professional & courteous. Plus they do a GREAT job!