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based on 84679 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tried to get auto radio and none in stock. 1/2 hour going in circle. Am going to cancel sirius.
Prompt and availability.
I wanted my tile floors and grout cleaned and the rep said he could do it but my grout looks just as bad as it did before it was cleaned. Plus the rep missed spots so the floor looks really spotty. I'm very disappointed with zerorez and wouldn't use them again or recommend them to anyone.
I honestly don't think zerorez should be cleaning tile or grout because it doesn't work.
The only resolution to make things right
at this time is to refund my payment because a second cleaning will not work. Tile and grout need a specialized cleaning, not steam cleaning and he should not have led me to believe otherwise.
Good job
How clean carpet gets and the professionalism of employees
Josh was wonderful! On time, professional & explained cleaning procedure to me prior to starting.
Quick and friendly service. Carpet dried quickly.
I didn't realize there is no scrubbing of carpet at all. There is still a black mark on the carpet not from traffic area..
It was easy to schedule and Kavo was wonderful. He was professional and polite and very efficient. He explained clearly what the process was and asked good questions so that we could decide what best to do. I would ask for him again next time I schedule.
I like the way it makes my carpets look new Mo was a very nice young man. Everything was great
I appreciate the honesty and the tech not trying to oversell me on treatments I really didn't need. I will be using Zerorez on a regular basis.
The tech arrived on time, communicated clearly about the options for cleaning my carpet and was professional and kind.
It is fast, you can see visible difference in carpet appearance during cleaning, dries quickly, no annoying smell, very professional employees, very courteous employees.
Carpet was clean. Tech was very professional
the service was timely, friendly, efficient and he did a great job.
Good job every time. Polite and respectful of my home.
Jacob did a wonderful job. He was thorough, focused and was did a fantastic job cleaning my carpet old carpet. Great job!
Didn't get some spots out.
Everything, the team was great!
I could immediately see a difference in my carpets with Zerorez. I very happy with the job Daniel did and would not hesitate to use your services again.
Products works great and had great customer service
Great customer service, efficient, informative and affordable
Your company always does thorough work and our carpets and furniture come out looking new. Pricing is reasonable and fair. Techs work hard
The technician was so helpful and did such a good job. He was friendly and explained all the different options so well. Appreciate how clean he got my carpets!
He was so nice, arrived on time, did a great job, and even gave my dog some loves :)
Another great service tech and cleaning! Thank you :).
On Monday, April 24th I had my carpet cleaned. The technician, I think her name was Ashley?, was informative and thorough. I appreciate that chemicals aren't used.
This morning in my email is a $50 off for carpet cleaning since it's been 2 years since my last cleaning. Too bad I didn't wait a couple days.
Carpets look like new again!
On time, courteous, carpet looks good.

I was told that I would get before and after pics and I didn't. I requested that not the A/C stay on but the fan start on and it wasn't. The ceiling fans were on but that didn't cover the entire house. I was hoping that they would recommend a neutralizer for the pet urine, but they didn't. We have a senior dog that hit potty pads but had fun offs. I called and asked about these items and no one called me back. They commercials say that they don't leave the carpet crunchy and crispy and it was rather crunchy and crispy. I was moving out of a house and hoping that they would of done a better job. I just hope I don't get charged for the property mgmt to do it again 😫😖