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based on 84679 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was excellent. He was very careful about keeping the door closed so our cats could not escape to the outside. He also worked hard and diligently. There is still a small (and faint) red spot on one carpet. Not sure what it might be or if anything could get it out. But it is not very noticeable. Thank you for you service. I will continue to be a customer.
Professional representative; polite and conscientious. Extra care with the corner guards. Excellent cleaning results. Perfect for Spring cleaning.
The carpets looked amazing when he was done
Excellent technician who really cared and did a fabulous job with our carpet. Great guy! Better results than expected!
Our technician was very polite, respectful, punctual. He did a fantastic job. Our rugs came out great! Would highly recommend this company.
Great service for another year/cleaning. Jordan did a great job & very easy to talk with + explained steps along the way. Had a brief technical problem with the van, but that was resolved quickly at the shop and returned to finish the job. Thank you!
Carpet is cleaner than any other time
Wet shoe sole imprints from technician were left on the tile t/o the house and has been impossible to eliminate. Don't know if this is avoidable or not? Extra work and frustration for me trying to scrub this up to delete the imprints! :-(
Beau did a great job at my place this past weekend! My carpets were very dirty due to having a very ill cat, who also left blood stains (she had cancer), and he was able to get it all out. He took his time to do the job, and to ensure that I was satisfied. I am very pleased with the result!
I use Zerorez every year. They alwaus do a great job and get all of our carpets clean and freshh.
Kevin was a wonderful technician! We were performing some other work while the carpets were being cleaned and Kevin was flexible and efficient in completing the work. Definitely would use again!
Your technician was very professional and informative throughout the entire process.
Thank you Cesar J. You did an amazing job. Very professional. Arrived on time and went above and beyond on the service request.
All is great
The process was great! Nathan Knight did a wonderful job! He was so thorough. Wow! My husband and I were both very impressed. He didn’t miss a spot. He took his time and made sure to tell us what he was doing throughout the process.
The bedrooms smelled so good after he was done. No chemical smell! Thank you ZeroRez for getting us in on a 24 hours notice and sending a wonderful technician! We really appreciate it!
Was very professional. Carpets look amazing!
first time using the company. They were on time,courteous, and did a great job.
Awesome service
Better pricing!¡._
It was a great experience from start to finish. The technician did a great job, he was very friendly, professional and made some great recommendations.
We are very disappointed with the work.
Our carpeting does not look any better after it is dry.
Sincerely,
Name removed
Phone number removed
Tyson was a great technician.
Explained everything well and was a delight.
Service was great. The tech Moe was wonderful. We have to schedule for the remaining rooms. And will request Moe again.
As advertised, there is no residual from the cleaning at all! And the technician was helpful and very careful.
You always do a good job of cleaning or carpets.
We've been using Zerorez services and products since about 2006. Your phone and in-person staff is always friendly and professional. We often recommend your product because it is such a "clean" way to clean.
The technician Chris, was courteous, prompt and did a great job. My floors look new again!
Cat issue. The first time Zerorez came out, everything went well, until the deodorizer wore off and the cat smell came back. I appreciate that you came out for a second service. The second service was able to identify the issue and reserviced the room. Thank you for your efforts.
The tech was friendly, helpful, and did a good job.
Excellent carpet cleaning and the young lady was excellent in customer service!