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based on 84679 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our specialist did an amazing job.
Techs were both great and Alice is great
Easy to set up a time and confirm it. The staff is very professional and on time(actually early) and the check out is so quick! They take their time when needed(I needed a deep clean) and explain everything they do. Very happy!
Zerorez did an amazing job cleaning our carpets. Carli showed up on time, was very friendly and knowledgable about our pet issues, and left our carpets looking like new. Thank you!
Great service as always
Very efficient and did a great job. Would recommend this company
Quality professionally dilivered service.
The young man was courteous, professional and worked fast. But, obviously had inadequate training, in my opinion. After spraying he finished two rooms in 9 minutes which seemed to me to be a little too quick. The carpets were left too wet and when I walked on the wet carpet the bottoms of my feet were sticky. When the carpets were dry they were stiff. Obviously, too much residue from the cleaning agent was left in the carpet.
You were praised by a former neighbor so I decided to give you a try. Big mistake. I thought, Zerorez meant "-0- residue." I guess I was mistaken. Well, now I know better. Don't bother to contact me as I don't want to have to remove all the furniture and other items to allow the carpet to be cleaned, again You can give me a refund to "make things right" and possibly learn from your mistake. I don't want you coming back.
Also, I don't blame the nice young man who did the service. I believe he was conscientious. I think this reflects on the management and supervisors, not him.
Louis was great. Work done quickly. There was very little disruption of my day. He did a wonderful job. Carpet is cleaner than it has been in years.
Very prompt regarding arrival time and individuals have always been very pleasant and take time to explain any questions I might have and then proceed with doing a good carpet cleaning job, I had Chris on my last carpet cleaning day and was very pleased with his work.
My carpet looked great and it’s 20 years old!
I have an old sectional couch , soiled in one area, you weren't able fully clean. I was able to get the stains out myself
Scott was very thorough and professional
Great job cleaning our carpets. No smell or crusty carpet afterwards. Looks like new again - amazing!
We have used your carpet cleaning services many times. The technician we had on 5/4/23 was by far the best (Trayvon). He was really knowledge and helpful in cleaning our carpets, and was the friendliest technician we have ever had! Thank you, Trayvon!
My couch looks great. Fabulous work again and again I'll call. ✌️
Had the bio treatment. Still odor and stain rose to surface. Carpet still wet 24 hours later!
Thorough cleaning and amazing customer service. I have referred my parents to you all. My mother will be calling to schedule an appointment for her home.
Fast, easy to schedule. Showed up on time. Got out quick.
Staff is wonderful and prompt always have de your company for our carpet cleaning
Very professional services. Good job.
I recently used Zerorez tile cleaning service and was extremely happy with the results. The team did an excellent job cleaning our tiles, and they look as good as new. The staff was professional and courteous throughout the process. I highly recommend their services to anyone in need of tile cleaning.
No chemicals used. Carpets look great. Very efficient and friendly.
Smooth from first contact to last and good quality work with attentive service providers
Excellent service. On time and on budget
Your commercials advertise ionized water that will not leave your carpet “crunchy”. My carpets feel “crunchy”. Carpets do not look any cleaner than they do when I use my Bissel cleaner. Huge waste of money.
I like knowing the process is safe, with excellent results. Customer service has always been top notch as well.
I don't know if they are the cheapest service, but I can say the service provided was excellent. Arrived on time and everything was explained to me.
Great service. Couldn’t ask for better. Will use them again in the future.
Professionalism
Spent a great deal of time concentrating on a few spots that were stained on my carpet. Carpet looks great