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based on 85315 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional service from Alex, thank you!
1. Ease of scheduling.
2. We were given an exact time frame during which time the service tech would be at our home.
3. Promptness of service.
4. Personable, efficient, hardworking staff.
5. Expert work that was respectful of our home and the surrounding furniture.
We were most impressed with Tony our service provider. Could not have been more gracious, outgoing, and dedicated to giving us excellent service. We will request Tony in the future.
We will always use Zerorez for our carpet cleaning needs.
What a delightfully respectful and polite young man Ramon was and what a good job he did. I have utilized Zerorez for years and they are just the best. Give them a call…you won’t regret it.
The times I have used your service the pearson was accomadaating, respectful and explained some of the service.
My only thought is that when i vacuum I do not go up and come back in another path. I overlap so in reality I vacuum twice. I mow the yard the same way. It seems to me by overlapping it would double the amount of cleaning.
Prompt, very polite, and excellent service. We have used Zerorez for several home remodeling projects and our very own personal home carpet cleaning and the quality fantastic!
Ran into a scheduling issue and somehow our appointment had been cancelled without much notice, but the when I called customer service they immediately resolved it and dispatch had a tech routed to the jobsite. Carpeting looks brand new very happy with how it all turned out. Great job, thank you again! We will be calling you again for our next project.
The carpet cleaning was fast and efficient. Much appreciated. Will hire again in e future.
Technician was very polite and showed up on time and did a fabulous job for us
Your employees are excellent in cleaning carpet and area rugs. They are careful and professional.
Good job.
Thank you
Very thorough and professional
Reliability.
I’m not sure what you use to clean with, but it did not remove simple stains on my carpet. The technician worked hard and was very nice. I in no way think it was a lack of effort on his part. I think it’s the cleaning solution that you use.
Your service technicians are ALL very good and courteous. They are careful with my furniture and always leave instructions before they leave.
Service was perfect. My items are pristine clean and your employee was on time and did an outstanding job! Could not have anyone better!
Always a good result. Professional technicians.
Paul did an awesome job!
Excellent customer service and Cassie was very polite and professional and did a fantastic job!
Good work
We had three small areas of carpet. Jason did a quick and excellent job of taking care of them. Carpets were not overly wet when he was finished, they dried quickly. We are very happy with the results.
No chemicals, great staff, great value
You always do a wonderful job!!
Very pleased.
Prompt, professional service!
The customer service was great and there was no chemical smell.
I called with very little notice and was able to get it scheduled. They were on time, polite, and did an excellent job. It was the cleanest I have ever seen my carpets.
Brian our technician was very prompt and thorough, however we spent a considerable amount on the service and the treatment actually made a pet odor problem worse since the service. We paid an extra $150 dollars for special treatments that didn’t work satisfactorily.
Tech was timely, pleasant and knowledgeable. And did a great job.
I like that you use nontoxic
Products
Carpets were well cleaned and the technician worked very quickly.

Thomas was so friendly and really did a great job getting our pet stains out!