Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84667 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 16, 2023 — Rated 10 out of 10 by Lee Spencer Zerorez Phoenix
What do you like about our products and services?

Have used Zerorez several times. Guys are always polite and professional. No complaints!

Report a concern   November 16, 2023 — Rated 4 out of 10 by L.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The employee you sent was very nice, he did emphasize how dry the carpet would be when done and in my opinion it was very wet and wasn't dry by the following evening.
I also thought the price for cleaning individual spots was very high at $75 each approx. 2'X2.5' area. plus after treatment.

Report a concern   November 16, 2023 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Super friendly service and very clean carpets!!!

Report a concern   November 16, 2023 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

Great job, thanks!

Report a concern   November 16, 2023 — Rated 10 out of 10 by Patty Zimmerman Zerorez Phoenix
What do you like about our products and services?

The technicians are friendly and very knowledgeable. My carpets look GREAT! No other carpet cleaners can get the look and feel of Zerorez. Zerorez will always be my go to carpet cleaner.

Report a concern   November 16, 2023 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Everything!

Report a concern   November 16, 2023 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Great job so clean and fresh. very professional company Tyson was great !

Report a concern   November 15, 2023 — Rated 10 out of 10 by Laura Garcia Zerorez Phoenix
What do you like about our products and services?

Once again, Zerorez saved me! I needed ten-year-old carpets to be cleaned before my mom came home from the hospital and thought the stains would never come out. But Alex, the tech, did an amazing job of making it look like a brand-new carpet. Thank you so much for taking the time and being down to earth.

Report a concern   November 15, 2023 — Rated 10 out of 10 by Candy Mayhew Zerorez Phoenix
What do you like about our products and services?

Very happy with the service I received. The technician was great - very professional.

Report a concern   November 15, 2023 — Rated 10 out of 10 by Joe Gadzik Zerorez Phoenix
What do you like about our products and services?

All of it, including our technician Jeff

Report a concern   November 15, 2023 — Rated 10 out of 10 by C.J. Zerorez Phoenix
What do you like about our products and services?

My carpet always looks great and you've got an excellent staff.

Report a concern   November 15, 2023 — Rated 10 out of 10 by Melissa Thomas Zerorez Phoenix
What do you like about our products and services?

No scrunch carpet feel.

Report a concern   November 15, 2023 — Rated 8 out of 10 by J.L. Zerorez Phoenix
What could we do to improve?

provide more deals and not be so sent on the square footage when you've had the services prior by somebody else you did an awesome job we had a little bit of a confusion with the price but calling the one 800 number helped to work out the price I had previously paid I appreciate them working with us so that I can get the same price that I had previously gotten.

Report a concern   November 15, 2023 — Rated 10 out of 10 by B.N. Zerorez Phoenix
What do you like about our products and services?

Very easy to schedule appointments. Lots of availability. Everyone is so nice and professional. Very good service. Would definitely recommend.

Report a concern   November 15, 2023 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Professional, timely, courteous, and CLEAN

Report a concern   November 15, 2023 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

On time excellent work.

Report a concern   November 15, 2023 — Rated 10 out of 10 by M.E. Zerorez Phoenix
What do you like about our products and services?

I like that no chemicals are used

Report a concern   November 15, 2023 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Isaac did a great job in a very short time. My carpet looks clean and bright . He was courteous and efficient.

Report a concern   November 15, 2023 — Rated 9 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Our technician was incredibly friendly and informative from the get-go as well as doing a beautiful and thorough job!

Report a concern   November 15, 2023 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

They do a great job.

Report a concern   November 14, 2023 — Rated 10 out of 10 by Pam Bellatti Zerorez Phoenix
What do you like about our products and services?

Ramon was very personable and knowledgeable. He was thorough and efficient. We will use again and ask for him.

Report a concern   November 14, 2023 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Love the feel of my carpet and area rugs
Love the look of my tile

Report a concern   November 14, 2023 — Rated 7 out of 10 by K.R. Zerorez Phoenix
What could we do to improve?

The tech was amazing. Friendly. Explained everything. I know all carpet and stains are different. I was so excited my carpet looked brand new while it was wet. So I even got the protectant. Once dried, my carpet in my living room the spots were present. Maybe on areas where you can really see the use. Give a heads up that it might still be noticeable even though it looks great wet.

Report a concern   November 14, 2023 — Rated 10 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

It seems to clean without leaving any residue.

Report a concern   November 14, 2023 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

Well done!

Report a concern   November 14, 2023 — Rated 0 out of 10 by P.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The house smells bad now. Its been a little over 24 hours so I hope it goes away. I was told I could pay in cash. I had $200 in cash and was then told by the technician after he did the work that he didn't have change so I had to give him $200 which was much more than what I was quoted.

Report a concern   November 14, 2023 — Rated 10 out of 10 by Alice Montgomery Zerorez Phoenix
What do you like about our products and services?

Luke is AWESOME! House looks great! 10/10 recommend!

Report a concern   November 14, 2023 — Rated 10 out of 10 by Claire Fugit Zerorez Phoenix
What do you like about our products and services?

Always a thorough job. The techs are always very professional!

Report a concern   November 14, 2023 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

FRANKIE WAS EXCELLENT AND DID A GREAT JOB.
HOPE TO HAVE HIM NEXT TIME!!

Report a concern   November 14, 2023 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Everything was great


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