Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85314 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 5, 2024 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Very quick to respond and easy to book on-line, tech was very cordial and did a good job.

Report a concern   January 5, 2024 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Service is excellent. Your employees have always been very efficient and friendly. We will continue to use Zerorez in the future.

Report a concern   January 5, 2024 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Notification of service and arrival time
Thorough cleaning job
Communication of service tech with any issues

Report a concern   January 5, 2024 — Rated 2 out of 10 by R.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet still smells because it took 2 days to dry

Report a concern   January 5, 2024 — Rated 10 out of 10 by E.O. Zerorez Phoenix
What do you like about our products and services?

We have used them several times over the years and our tile came out great. There were a couple spots that did not lift correctly and they came back the following week and re-did those spots and it looks brand new!

Report a concern   January 5, 2024 — Rated 10 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

There were several black stains on my parents carpets in several rooms. I was skeptical about the stains even coming out. Zerorez did get the stains out by using their subfloor cleaning system. It worked!!! I am very pleased. Thank you.

Report a concern   January 4, 2024 — Rated 5 out of 10 by M.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

First time using you.
Found a big divot in my wall from hoses I guess, plus several marks on lower walls I had to clean off. The carpet seems clean but took two days to dry, longer than a traditional cleaner.
Will use again but monitor the wall padding.

Report a concern   January 4, 2024 — Rated 10 out of 10 by Edie Burroughs Zerorez Phoenix
What do you like about our products and services?

Excellent service , fast drying very professional all the way. Matthew was outstanding!

Report a concern   January 4, 2024 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

The thoroughness of the technicians and the results!

Report a concern   January 4, 2024 — Rated 10 out of 10 by Renee Diasio Zerorez Phoenix
What do you like about our products and services?

Appreciate Scott coming out earlier than the original window of time. He was conscience of our concerns about keeping the high traffic area of the bedroom carpet clean. He is friendly, courteous, professional. We are very satisfied with the job Scott did and will ruse ZeroRez next time we need the carpet cleaned as well as recommend ZeroRez to family/friends.

Report a concern   January 4, 2024 — Rated 10 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

Communications with scheduling are excellent. Rugs are always clean and free from soap products

Report a concern   January 4, 2024 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Prompt service, knowledgeable technician and competitive price with other higher end service providers. I also appreciate the water conditioning to help with a better cleaning outcome.

Report a concern   January 4, 2024 — Rated 10 out of 10 by Judy Davis Zerorez Phoenix
What do you like about our products and services?

Both of the men were so kind and courteous help me move my furniture came a little early so they helped me get everything ready I really appreciate it they were great and they did a terrific job I would recommend them to anybody

Report a concern   January 4, 2024 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Great job. Very pleasant

Report a concern   January 4, 2024 — Rated 9 out of 10 by Don Kerr Zerorez Phoenix
What do you like about our products and services?

Setting up appointment was fast and easy.
Great communications via text and email. Maurice was.vwey friendly and appeared to do everything in his power to please us.

Report a concern   January 3, 2024 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Our old dingy floors look brand new!! Our technician was very helpful in explaining the cleaning process and gave us a time frame for the work. He was right on!! Very pleasant young man.

Report a concern   January 3, 2024 — Rated 3 out of 10 by J.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My carpets were cleaned yesterday and the technician was extremely knowledgeable and did a great job. Although today, after coming home from work my carpets smell like musty urine. I was able to see with a black light the small amount of urine markings from my small wiener dog so I know it’s not a lot of damage.

Report a concern   January 3, 2024 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Very professional.

Report a concern   January 3, 2024 — Rated 10 out of 10 by Chris Harrell Zerorez Phoenix
What do you like about our products and services?

I didn't think this company could do anything better than my past experiences. Then they sent us Alex. Alex is an awesome human and a very well versed technician. He communicated everything from start to finish. He obviously put in his ten thousand hours. He is an expert! Great company with even better people. Return customer, returning.

Report a concern   January 3, 2024 — Rated 10 out of 10 by Roger Hedge Zerorez Phoenix
What do you like about our products and services?

Frankie worked really hard and our tile and carpet look amazing.

Report a concern   January 3, 2024 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Excellent carpet cleaning service, professional technicians, good value for service

Report a concern   January 3, 2024 — Rated 10 out of 10 by Mike Pacheco Zerorez Phoenix
What do you like about our products and services?

Brian came to our house. He was very professional and friendly. He did a great job and made sure we were please and happy with his services before he left.

Report a concern   January 3, 2024 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

Representative was on time, courteous and professional..

Report a concern   January 3, 2024 — Rated 10 out of 10 by S.N. Zerorez Phoenix
What do you like about our products and services?

Good job.

Report a concern   January 3, 2024 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

How clean the floors feel and look!

Report a concern   January 2, 2024 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Products work very well. I was very happy and satisfied with the rug cleaning. I got at my house in the river. The person that came out was very nice very informative and did a very nice job on the rug. I had the entire house done all rugs cleaned, and it looked very nice afterwards, he was efficient and informative about the products he had and what he could use on my rug for stains and etc.. He did a very good job and I was very happy with the results. .

Report a concern   January 2, 2024 — Rated 10 out of 10 by Marie Grafitti Zerorez Phoenix
What do you like about our products and services?

There's no crunching. They came back to redo 2 sections with no hassles. And Joshua is an excellent employee. Very polite and explained everything he was doing.

Report a concern   January 2, 2024 — Rated 10 out of 10 by Mari Juretic Zerorez Phoenix
What do you like about our products and services?

We had our home cleaned and they did an excellent job! They walked us through the problem areas in detail and made sure that our carpet was completely cleaned! Thank you - will definitely be using again when needed.

Report a concern   January 2, 2024 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Great service!! Friendly and efficient!

Report a concern   January 2, 2024 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

This is the second time I have used Zerorez. The products used were incredible and the tech Joshua that came out was awesome. He explained the process, the differences in my carpets which was an eye opener. Thanks Joshua


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