What our clients think of us!

We have always been very satisfied with ZeroRez until this trip. I added a third room of carpet plus paid extra for 1 small area of dog urine - my dog was "dripping" when she was passing away last summer. The spot is at the edge of the bed and slightly under it. I pointed that out (that part of it was hidden under the edge). The tech went to the edge of the bed but did not get under it as I requested (He must have forgot by the time he got to this room). I am not sure if the cleaner could not go under the edge or if not, I am wondering if there would have been a smaller tool that could have been used for that one spot.

My husband claims that the master bedroom is also extremely matted and was excessively crunchy. - It is usually more "fluffy" and not so crunchy. He was thinking the solution was mixed too heavy.

Is there somebody that can come out and look ? You can call me at Phone number removed.
Kim Last name removed

What I liked most was the interaction with their staff.....very friendly, courteous, and efficient. The job was set up and finished within an hour. Thank you.

Our technician was very informative and did an excellent job. He was a "10".

Xerorez excellent as always.

Your service persons did a great job doing and explaining the work they would do! Both of them were very professional handling their customers too!

Professional and efficient technicians.

No lingering odors.

excellent communication

The service I received was excellent. The information for upkeep as well as what to do in the future was above and beyond.

The cleaning done was great. The only issues was the work truck left an oil stain in the street at end of my driveway in middle of my house.

Excellent service. Our tech was great!

Non toxic / Great service

Quick and efficient!

We were very happy with the service provided and the tech that completed the job. He did through job and was patient with making sure we got everything covered. Answered our questions and addressed concerns. Our carpet feels and smells cleaner. Thank you

The text you get that he is on his way.

Shea was awesome!!! He provided excellent professional service

Carpet looked amazing!

Great communication and customer service from technician

I am a repeat customer and really like the work Zerorez does! Easy to schedule online, technicians are on time and friendly, and the carpets always look so much better afterwards. Will happily continue to use Zerorez.

You are sending someone back out tomorrow, but my stairs and one of the bedrooms don't look any better then before they were cleaned,plus big black marks were left on 3 steps that were not there prior,looks like it was massive drippage from something...

Great service, very professional! Thank you.

Professional experience, pleasant associate and carpets look great!!

Very knowledgeable and professional. Your process really does a great job.

The gentleman who serviced our home was very professional, polite and courteous. Unfortunately we were left with a few light stains on our family room carpet which we feel would normally have come out with using our regular carpet cleaning company. Our only other minor complaint was that the carpets were left very wet. They took until this morning to fully dry. Otherwise, quick and pleasant service.

Shawna was professional, courteous, and thorough. It was very easy to schedule an appointment. My furniture looks great and I love the idea of no residue.

Clean carpets

Good job.

Schedule time good, friendly , left no mess after shampoo carpet.
Thank you

Our technician was the best we’ve had w zero Rez. He was kind, personable, and very knowledgeable. Greatly appreciated! 5 ⭐️!

It was easy to book and they did a wonderful job of removing set in stains on carpet and restored floor tile to original beige color. The technician, Cesar was a very nice, professional young man. Recommend them highly.

Clear pricing, thorough and efficient cleaning. Easy to make an appointment.